CrawlJobs Logo

Director of Conference Services & Catering

fourseasons.com Logo

Four Seasons

Location Icon

Location:
Italy , Florence

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a dynamic and commercially driven Director of Conference Services & Catering to lead and elevate our Events experiences and strategy within Four Seasons Hotel Firenze. This role sits at the intersection of sales, strategic planning, and operational execution, ensuring that every group and event delivers exceptional guest experiences while maximizing revenue and profitability. Reporting to the Commercial Director, you will be responsible for the business strategy, including sales conversion and event planning through flawless on-site execution, while leading a high-performing team across Catering Sales and Event Planning.

Job Responsibility:

  • Drive the achievement of overall Commercial and Catering revenue goals, aligning with the hotel’s strategic objectives
  • Review sales production, pace, and performance
  • implement proactive sales action plans to meet or exceed budget targets
  • Partner closely with Sales to optimize function space utilization and revenue mix
  • Lead negotiations, proposals, and menu presentations to maximize profitability while meeting client expectations
  • Identify and execute upselling and cross-selling opportunities across all group and event segments
  • Develop weekly forecasts, annual budgets, and long-term planning strategies
  • Oversee the end-to-end planning and execution of all conferences, meetings, weddings, and social events
  • Ensure all programs are executed in line with brand standards and luxury service expectations
  • Act as the primary liaison for clients, ensuring seamless communication from contract signing through event completion
  • Translate client requirements into detailed execution plans, including BEOs, resumes, and event documentation
  • Maintain strong relationships with clients, ensuring high satisfaction and repeat business
  • Lead daily operations of the Catering teams to ensure flawless event delivery
  • Collaborate with Banquets, Culinary, Front Office, and Resort Operations to ensure alignment and efficiency
  • Oversee event execution on-site, ensuring quality standards and immediate resolution of any challenges
  • Manage group logistics including room blocks, arrivals/departures, and vendor coordination
  • Lead, coach, and develop a diverse team across Catering Sales, Conference Services, and Event Planning
  • Foster a culture of accountability, collaboration, and continuous improvement
  • Identify talent and create development and succession plans
  • Conduct regular team meetings, performance reviews, and training initiatives
  • Promote strong engagement and maintain high morale within a fast-paced environment
  • Act as a key partner to the Commercial Director, providing insights on trends and performance
  • Participate in key operational and strategic meetings, including sales meetings, pre-conventions, and planning sessions
  • Ensure clear and consistent communication across all departments and stakeholders
  • Maintain strong relationships with vendors, suppliers, and external partners

Requirements:

  • Minimum 2 years of leadership experience in Conference Services, Catering, or Events within a luxury hotel or resort environment
  • Proven track record in driving sales performance and revenue growth
  • Strong expertise in event planning, operations, and client relationship management
  • Experience managing and developing high-performing teams
  • Excellent communication, negotiation, and organizational skills
  • Ability to work in a fast-paced, high-pressure environment with flexibility for evenings, weekends, and holidays
  • Fluency in English and Italian is required
  • additional languages are a plus
  • Candidates must already hold valid authorization to work in Italy at the time of application
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Employee Meals

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Four Seasons - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Director of Conference Services & Catering

Director of Catering

The Director Of Catering Is Responsible For Leading And Managing All Catering An...
Location
Location
United States , Lafayette, Louisiana
Salary
Salary:
Not provided
blueskyhospitalitysolutions.com Logo
Blue Sky Hospitality Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree In Hospitality Management, Business Administration, Or Related Field Preferred
  • Minimum 5 Years Of Progressive Experience In Catering Sales, Conference Services, Or Banquet Management (Hilton Brand Or Full-Service Hotel Experience Strongly Preferred)
  • Proven Track Record Of Achieving Catering Revenue Goals
  • Strong Leadership, Organizational, And Communication Skills
  • Ability To Multitask In A Fast-Paced Environment And Manage Multiple Events Simultaneously
  • Proficiency In Hotel Sales Systems (Delphi, CI/TY, Or Similar) And Microsoft Office Suite
  • Ability To Work Flexible Hours, Including Evenings, Weekends, And Holidays As Needed
  • Frequent Standing, Walking, And Movement Between Meeting/Event Spaces
  • May Occasionally Lift Up To 25 Lbs.
Job Responsibility
Job Responsibility
  • Develop, Negotiate, And Close Catering Contracts To Achieve And Exceed Revenue Goals
  • Actively Solicit And Secure New Catering Business Through Networking, Prospecting, And Relationship-Building
  • Work Closely With The Sales And Revenue Teams To Maximize Catering And Banquet Space Utilization
  • Monitor Market Trends And Competitor Offerings To Adjust Sales Strategies
  • Partner With Clients To Understand Event Requirements And Create Customized Proposals
  • Ensure All Details Of Catering Contracts Are Communicated Clearly To The Banquet, Culinary, And Operations Teams
  • Oversee Banquet Event Orders (BEOs) And Conduct Pre- And Post-Event Meetings With Clients And Staff
  • Ensure Events Are Executed With Excellence, Meeting Hilton Brand Standards
  • Lead, Train, And Motivate The Catering Team To Deliver Outstanding Service And Meet Revenue Goals
  • Collaborate With The Banquet And Culinary Departments To Ensure Seamless Operations
What we offer
What we offer
  • Competitive Salary And Performance-Based Incentives
  • Health, Dental, Vision, And Life Insurance
  • Paid Time Off And Hilton Team Member Travel Program
  • Career Growth And Professional Development Opportunities Within Hilton Hotels.
  • Fulltime
Read More
Arrow Right

Director Of Catering

The Director Of Catering Is Responsible For Leading And Managing All Catering An...
Location
Location
United States , Lafayette, Louisiana
Salary
Salary:
Not provided
blueskyhospitalitysolutions.com Logo
Blue Sky Hospitality Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree In Hospitality Management, Business Administration, Or Related Field Preferred
  • Minimum 5 Years Of Progressive Experience In Catering Sales, Conference Services, Or Banquet Management (Hilton Brand Or Full-Service Hotel Experience Strongly Preferred)
  • Proven Track Record Of Achieving Catering Revenue Goals
  • Strong Leadership, Organizational, And Communication Skills
  • Ability To Multitask In A Fast-Paced Environment And Manage Multiple Events Simultaneously
  • Proficiency In Hotel Sales Systems (Delphi, CI/TY, Or Similar) And Microsoft Office Suite
  • Ability To Work Flexible Hours, Including Evenings, Weekends, And Holidays As Needed
  • Frequent Standing, Walking, And Movement Between Meeting/Event Spaces
  • May Occasionally Lift Up To 25 Lbs.
Job Responsibility
Job Responsibility
  • Develop, Negotiate, And Close Catering Contracts To Achieve And Exceed Revenue Goals
  • Actively Solicit And Secure New Catering Business Through Networking, Prospecting, And Relationship-Building
  • Work Closely With The Sales And Revenue Teams To Maximize Catering And Banquet Space Utilization
  • Monitor Market Trends And Competitor Offerings To Adjust Sales Strategies
  • Partner With Clients To Understand Event Requirements And Create Customized Proposals
  • Ensure All Details Of Catering Contracts Are Communicated Clearly To The Banquet, Culinary, And Operations Teams
  • Oversee Banquet Event Orders (BEOs) And Conduct Pre- And Post-Event Meetings With Clients And Staff
  • Ensure Events Are Executed With Excellence, Meeting Hilton Brand Standards
  • Lead, Train, And Motivate The Catering Team To Deliver Outstanding Service And Meet Revenue Goals
  • Collaborate With The Banquet And Culinary Departments To Ensure Seamless Operations
What we offer
What we offer
  • Competitive Salary And Performance-Based Incentives
  • Health, Dental, Vision, And Life Insurance
  • Paid Time Off And Hilton Team Member Travel Program
  • Career Growth And Professional Development Opportunities Within Hilton Hotels.
  • Fulltime
Read More
Arrow Right

Senior Events Service Manager

The Senior Events Service Manager at Grandlife Hotels executes all contracted ev...
Location
Location
United States , New York
Salary
Salary:
95000.00 - 105000.00 USD / Year
sohogrand.com Logo
Soho Grand Hotel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A high level of energy and passion for service, people and quality
  • Ability to work effectively under time constraints and deadlines
  • Able to work evenings and weekends/holidays as required
  • Experience with conference, meeting and production management
  • Excellent management, supervisory, and customer service skills
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Tripleseat, Micros and All-seated a plus
Job Responsibility
Job Responsibility
  • Strong knowledge of various service styles and techniques. Ability to lead service staff in execution
  • Ensure all events maintain a first class and positive visual impact including ambiance, cleanliness, orderliness, décor and service flows
  • Coordinate and assist the Director of Events and Event Sales Manager with all catered events, to include meetings, receptions, press junkets, screenings etc
  • Attend walk-throughs with the Director of Catering and client pre-contract and confirmation, in the event of setup or production questions – as needed
  • Facilitate walk-throughs with clients that pertain to event setup, production and details post contract confirmation
  • Create and distribute diagrams customized for each event through All-Seated
  • Input event details for setup, deliveries, vendors, run-of-show and other logistics into Tripleseat system management database
  • Prepare BEO packets two weeks out for the weekly meetings and distribute to all the departments & catering captains
  • Attend Weekly BEO Meetings
  • Assist and oversee day of event setup and logistics with Event Captain, CSM, Event Sales Manager and Director of Events
What we offer
What we offer
  • An opportunity to work with a fun team that feels more like a family
  • Workplace cafeteria
  • 401k plans (With matching after 1 year)
  • Health insurance (medical, vision, dental, life and even IVF services included)
  • Paid time off for full time team members
  • Pet insurance
  • Team member rewards program
  • Discounted movie tickets and Broadway shows
  • Zip Car & gym discounts
  • Friends & family hotel discounts
  • Fulltime
Read More
Arrow Right

Senior Events Service Manager

The Senior Events Service Manager at Grandlife Hotels executes all contracted ev...
Location
Location
United States , New York
Salary
Salary:
95000.00 - 105000.00 USD / Year
roxyhotelnyc.com Logo
The Roxy Hotel New York
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A high level of energy and passion for service, people and quality
  • Ability to work effectively under time constraints and deadlines
  • Able to work evenings and weekends/holidays as required
  • Experience with conference, meeting and production management
  • Excellent management, supervisory, and customer service skills
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Tripleseat, Micros and All-seated a plus
Job Responsibility
Job Responsibility
  • Strong knowledge of various service styles and techniques. Ability to lead service staff in execution
  • Ensure all events maintain a first class and positive visual impact including ambiance, cleanliness, orderliness, décor and service flows
  • Coordinate and assist the Director of Events and Event Sales Manager with all catered events, to include meetings, receptions, press junkets, screenings etc
  • Attend walk-throughs with the Director of Catering and client pre-contract and confirmation, in the event of setup or production questions – as needed
  • Facilitate walk-throughs with clients that pertain to event setup, production and details post contract confirmation
  • Create and distribute diagrams customized for each event through All-Seated
  • Input event details for setup, deliveries, vendors, run-of-show and other logistics into Tripleseat system management database
  • Prepare BEO packets two weeks out for the weekly meetings and distribute to all the departments & catering captains
  • Attend Weekly BEO Meetings
  • Assist and oversee day of event setup and logistics with Event Captain, CSM, Event Sales Manager and Director of Events
What we offer
What we offer
  • An opportunity to work with a fun team that feels more like a family
  • Workplace cafeteria
  • 401k plans (With matching after 1 year)
  • Health insurance (medical, vision, dental, life and even IVF services included)
  • Paid time off for full time team members
  • Pet insurance
  • Team member rewards program
  • Discounted movie tickets and Broadway shows
  • Zip Car & gym discounts
  • Friends & family hotel discounts
  • Fulltime
Read More
Arrow Right

Catering & Events Services Executive

The Sofitel Riyadh is dedicated to providing a five-star experience characterize...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
fairmont-manoir-richelieu.com Logo
Fairmont Le Manoir Richelieu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant Catering & Conference Services experience within an upper upscale or luxury hotel and/or similar role
  • Computer literate in Microsoft Window applications required
  • Excellent communication skills, both written and verbal required
  • Highly responsible, reliable and ethical. A reputation for honesty and integrity.
  • Results oriented and highly motivated self-starter.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to work days, nights and weekend
  • when necessary
Job Responsibility
Job Responsibility
  • Responsible for prospecting, soliciting and nurturing the social catering market from start to finish for our traditional event spaces.
  • Conduct any/all site inspections as required.
  • Organize convention booking and catering events from date of departure and maintain accurate activities within files consistently
  • Obtain/confirm all event-related information (to include, but not limited to meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc.) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc. to all operating partners accurately, and in a timely manner.
  • Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department
  • Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes
  • Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated
  • Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours.
  • Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department
  • Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business
  • Fulltime
Read More
Arrow Right

Director of Catering and Conference Services

Four Seasons Hotel Singapore is seeking a commercially driven and people-focused...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years in a senior Catering, Conference Services or MICE leadership role within a luxury hospitality environment
  • Strong budgeting and forecasting capability
  • Excellent written and verbal communication skills
  • Degree in Hospitality Management, Business or equivalent preferred
  • Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only
Job Responsibility
Job Responsibility
  • Drive catering sales across corporate, social, MICE and group segments
  • Lead structured pipeline reviews and conversion strategies
  • Develop proactive need-period action plans to optimise space utilisation
  • Partner closely with Sales, Revenue Management and Banquet Operations to maximise profitability
  • Ensure timely proposal submission, disciplined follow-up, and strong client conversion
  • Deliver accurate forecasting and pacing oversight
  • Build a high-trust, high-performance culture within a well-established team
  • Provide clear direction, balanced feedback, and consistent accountability
  • Conduct structured 1:1 meetings and performance conversations with confidence
  • Develop and mentor managers to elevate commercial focus and execution standards
What we offer
What we offer
  • A world-class luxury brand environment
  • Meaningful career growth opportunities
  • Best-in-class training and development
  • Competitive benefits and employee privileges
  • Complimentary stays at Four Seasons properties (subject to availability)
  • Fulltime
Read More
Arrow Right

Banquet Manager

Four Seasons Hotel Westlake Village is seeking a Banquet Manager who will lead, ...
Location
Location
United States of America , Westlake Village
Salary
Salary:
93000.00 - 98000.00 USD / Year
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College degree preferably specializing in hotel/restaurant management or equivalent experience is required
  • Three to five years previous management experience in Banquets or other Food & Beverage outlets
  • Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting
  • Ability to manage and motivate a team
  • The ability to operate computer equipment and other food and beverage computer systems
  • Reading, writing and oral proficiency in the English language
  • Successful candidate must possess legal work authorization in the United States
Job Responsibility
Job Responsibility
  • Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met
  • long-range strategic planning for outlet operation
  • The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
  • Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience
  • The ability to work closely with the Director of Food & Beverage, Executive Chef, Director of Conference Services and Director of Catering to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
What we offer
What we offer
  • Health Insurance - Medical, Dental & Vision
  • Company Match 401K Plan
  • Complimentary stays at Four Seasons Worldwide
  • Complimentary meals in our Wellness Café
  • Laundered Employee Uniform
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Life Insurance
  • Complimentary on-site parking
  • Training programs, tuition reimbursement
  • Fulltime
Read More
Arrow Right

Catering & Events Services Executive

Responsible for prospecting, soliciting and nurturing the social catering market...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
iaggbs.com Logo
IAG GBS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant Catering & Conference Services experience within an upper upscale or luxury hotel and/or similar role
  • Computer literate in Microsoft Window applications required
  • Excellent communication skills, both written and verbal required
  • Highly responsible, reliable and ethical. A reputation for honesty and integrity.
  • Results oriented and highly motivated self-starter.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to work days, nights and weekend
  • when necessary
Job Responsibility
Job Responsibility
  • Responsible for prospecting, soliciting and nurturing the social catering market from start to finish for our traditional event spaces.
  • Conduct any/all site inspections as required.
  • Organize convention booking and catering events from date of departure and maintain accurate activities within files consistently
  • Obtain/confirm all event-related information (to include, but not limited to meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc.) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc. to all operating partners accurately, and in a timely manner.
  • Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department
  • Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes
  • Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated
  • Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours.
  • Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department
  • Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business
  • Fulltime
Read More
Arrow Right