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Director of Conference Planning

United States, Stone Mountain · Job Posted May 05, 2026
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Job Description

The Director of Conference Planning will be responsible for executing the day-to-day functions of the conferencecenter meetings, including management of conference service staff, audio visual staff and interaction with client groups.

Job Responsibility

  • Manages assigned meetings with introductory calls, follow up with clients, coordination of details, and completion of accurate Event Orders on a timely basis
  • Develops assignment sheets, planning checklists and acts as senior liaison between conference planning, sales, the client and operations
  • Personally meets all clients upon arrival to finalize any arrangements and to orient the client to the facility and staff
  • Ensures constant client communication to ensure a successful program
  • Ensures billing is correct before sent to client
  • Handles client billing questions efficiently and expediently
  • Ensures contract and BEO terms are executed according to plan and all fees charged accordingly
  • Prepares and submits for approval any purchase orders and invoices to be paid
  • Responsible for overall Profit & Loss statement of conference services division representing both revenue and cost segments and reporting on financial results and developing solutions to meet budgeted goals
  • Conducts tours of the property to client and outside vendors
  • Works with operating department managers to ensure client needs are met
  • Prepares annual performance reviews for team members, develops coaching and goals for success for all colleagues
  • Supervises Conference Planning Manager/Audio Visual and set up staff
  • Maintain and update policies, procedures and contingency plans
  • Act as liaison for the conference center with vendors and client to ensure that the terms of maintenance agreements are followed by all concerned
  • Projects and additional duties as assigned

Requirements

  • Minimum of one year experience in event planning or meeting planning
  • Planning, organizing and effective time management skills
  • Experience with computer applications including but not limited to: Microsoft Office, Delphi, Opera or other property management systems
  • Other experience with sales based CRM applications
  • Professional appearance and demeanor
  • Ability to work effectively under pressure and meet established goals & objectives
  • Able to work event based hours, including nights and weekends
  • General financial acumen

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