Director of Concessions

• Manage operational budget and monthly P&L statements ensuring timely and accurate financial reporting
• Provide leadership, coaching, and mentorship to concessions staff executing business plans
• Control labor and operating supplies costs within budgeted guidelines
• Maintain positive customer and client relations through effective communication and financial practices
• Establish and maintain safety and sanitation procedures and ensure proper repair and maintenance of food service equipment
• Ensure compliance with federal, state, local, and company regulations regarding alcohol sales
• Coordinate with subcontractors to meet operation needs and contract terms
• Collaborate with Executive Chef to deliver high-quality food service
• Oversee monthly inventory and develop yearly operational budgets
• Monitor staff performance in terms of service speed and guest relations
• Analyze sales data and sales mix with analytics team
• Build strong client relationships to resolve issues and assist event planning
• Perform other related duties as required

• Bachelor's degree
• Minimum 5 years management experience in contract foodservice
• Experience in high-volume foodservice environment
• Experience with alcohol sales compliance
• Strong communication skills
• Ability to multi-task and work under deadlines
• Proficiency with Microsoft Office and POS systems
• Flexibility to work nights, weekends, and holidays
• Physical ability to perform tasks including standing, walking, lifting 25 pounds
• Commitment to safety and risk management reporting
• 5-7 years management experience in contract foodservice industry
• Experience in high-volume foodservice accounts preferably in concessions or premium services for sports and entertainment venues
• Experience overseeing alcohol sales
• Excellent written and verbal communication skills
• Ability to multi-task and prioritize
• Previous P&L accountability and/or contract-managed service experience preferred
• Proficiency with Microsoft Word, Excel, PowerPoint, and POS systems
• Strong leadership and management skills
• Commitment to high-level customer and client service
• Flexibility to work extended hours including nights, weekends, and holidays
• Ability to perform physical tasks including reaching, bending, stooping, and lifting up to 25 pounds
• Ability to stand and walk up to 10 hours during a shift while navigating venue facilities
• Knowledge and commitment to safety policies and procedures

Previous P&L accountability and/or contract-managed service experience preferred

• Medical insurance
• Dental Insurance
• Vision Insurance
• Life insurance
• Disability insurance
• Paid vacation
• 401k plan