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Norm Ai is seeking a highly experienced Director of Compliance to design, build, and lead the company’s legal, ethical, regulatory, and data compliance program. This role will oversee behavioral compliance, professional responsibility obligations, privacy and data governance, and regulatory compliance across Norm Ai and its affiliated law firm, Norm Law. Reporting to the Chief Security Officer (CSO), this role acts as the authoritative compliance voice for the company, translating legal and regulatory obligations into policies, operational requirements, governance models and organizational behavior. The role will work cross-organizationally and ensure that the company maintains a world-class compliance posture.
Job Responsibility:
Uphold and operationalize legal and ethical obligations
Own the company-wide ethical compliance program, including codes of conduct, conflicts of interest, attestations, restricted lists, investigations, and disciplinary processes
Advise leadership on legal and regulatory risk related to business practices, product design, and internal operations
Own the data governance and classification policy
Ensure compliance with privacy and data protection laws (GDPR, CCPA/CPRA, emerging U.S. state laws, and international regimes as applicable)
Establish governance over data use, access, retention, deletion, and permissible purposes
Review and approve workflows, tools, and processes involving sensitive, regulated, or client data
Build and sustain a culture of compliance, accountability, and ethical decision-making across the organization
Develop and deliver training, communications, and guidance
Lead or oversee investigations into compliance violations and manage remediation and corrective action plans
Support Norm Law in meeting professional responsibility standards, client confidentiality obligations, and records management requirements
Partner closely with the Security team
Serve as primary liaison to internal and external counsel on compliance matters
Prepare documentation, evidence, and responses for audits, assessments, regulatory inquiries, and client diligence
Monitor evolving regulations (privacy, AI governance, financial and professional services) and proactively adapt the compliance program
Requirements:
J.D. from recognized law school
8+ years of experience in regulatory, legal, or compliance leadership roles within financial services, insurance, legal services, or a similarly regulated industry
Deep experience in professional responsibility, ethical compliance, insider trading/MNPI governance, privacy law, and data governance
Experience defining and governing data classification and handling requirements from a policy and legal perspective
Demonstrated ability to operationalize compliance requirements into policies, governance frameworks, and organizational processes
Proven experience conducting compliance investigations and remediation efforts
Excellent communication skills, including advising senior leadership and working cross-functionally with both technical and non-technical teams
AI Fluency: actively use AI in day-to-day work to support thinking, creation, and problem-solving
Nice to have:
Experience supporting or working within a law firm, Managed Services Organization (MSO) model, or professional services organization
Familiarity with AI governance, responsible AI frameworks, or emerging AI regulations
Experience partnering with security teams on compliance frameworks (ex. SOC2, ISO 27001) without owning security execution
Prior experience building compliance programs in high-growth startup environments