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As our Director of Compliance Operations, you’ll own the machinery that keeps us compliant with CMS and payors (e.g. ensuring our facilities, accreditations, and licenses are always current). You will design the process, run the work, and build a small team. Your focus will be delivering accurate, on time, zero defect execution.
Job Responsibility:
Maintain accreditation requirements such as policies, logs, training, disaster plans, and environment of care
Lead mock surveys and corrective actions. Keep facilities ready for audits & reaccreditations every day
Own state DMEPOS licenses, renewals, expansions, and relocations. Manage NPIs, PTANs, revalidations in PECOS, surety bonds, and CLIA if applicable
Track expirations and filings with no lapses
Manage compliance requirements for downstream entities and within partnerships
Deliver training to front line teams. Implement simple audits to confirm adoption
Hire and coach a small pod such as a licensing & compliance coordinator and a QA analyst
Implement lightweight dashboards that cover audit cycle times, overturn rates, error categories and license statuses
Requirements:
5-10+ years in operations management, ideally in healthcare or a highly regulated space, and ideally within compliance or audit operations
Extensive experience managing operational processes with lots of stakeholders
Process design skills. You have built SOPs, controls, and trackers that teams actually use
Zero defect mindset with exceptional writing and citation skills
Calm operator in a fast paced environment. Comfortable coordinating across RCM, payor relations & operations
What we offer:
We cover 100% of your health insurance premium
Provide access to high-quality dental and vision insurance plans for you and your dependents