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Director of Community Services

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Springwell, Inc.

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Location:
United States , Marlborough or Waltham

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

90000.00 USD / Year
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Job Description:

The Director of Community Services oversees the agency’s SCO/One Care, Protective Services and Money Management programs via direct supervision of 3 Program Managers. The Director will track, analyze and utilize data to ensure compliance with standards and promote continuous quality improvement. The Director supports professional development of staff throughout the agency by designing and maintaining the initial and ongoing training programs. It’s essential for this Director to collaborate with agency leadership, particularly fellow Directors and the Chief Operating Officer, to model and advance the agency’s mission.

Job Responsibility:

  • Oversees the agency’s SCO/One Care, Protective Services and Money Management programs via direct supervision of 3 Program Managers
  • Track, analyze and utilize data to ensure compliance with standards and promote continuous quality improvement
  • Supports professional development of staff throughout the agency by designing and maintaining the initial and ongoing training programs
  • Collaborate with agency leadership, particularly fellow Directors and the Chief Operating Officer, to model and advance the agency’s mission

Requirements:

  • Master’s degree in Social Work, Management, Public Health or related field preferred
  • Bachelor’s Degree with three years’ experience may be substituted for Master’s degree
  • Three years’ experience as a Supervisor or Program Manager, preferably in a clinical setting
  • Familiarity with community services for elders and the Massachusetts aging network preferred
  • Commitment to quality, community-based, consumer-directed care
  • Demonstrated planning, program development and management skills
  • Demonstrated leadership ability and the ability to work in a team based organization
  • Demonstrated flexibility and creative problem solving abilities
  • Excellent verbal, written and computer skills
What we offer:
  • 3 weeks of vacation in first year
  • Birthday off
  • 13 paid holidays
  • 3 paid personal days
  • 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
  • Health & dental insurance with employer contribution
  • Life and long-term disability insurance at no cost to employee
  • Flexible Spending Plan
  • Employee Assistance Plan
  • 401K Retirement Savings Plan w/ employer contribution
  • Mileage reimbursement
  • Flexible Work Options available after 6 months for most positions
  • alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option
  • Employee referral bonuses
  • Free parking
  • Commitment to promoting from within

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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