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The Director of Digital Commercial Strategy & Enablement is a senior digital leader responsible for defining and delivering the global go‑to‑market (GTM) strategy for RX’s digital product portfolio. Sitting on the Digital Product Board, this role shapes how digital products are positioned, priced, launched, sold, adopted, and scaled across the business, ensuring strong outcomes for both customers and RX. The Director owns the global commercial and GTM framework, spanning pricing, packaging, value propositions, and enablement across sales, marketing, and customer success. Leading a high‑performing team of four in Richmond and one offshore, the role drives consistent, scalable execution across regions and business units, capturing and rolling out best practices globally. Working closely with Product, Sales, Marketing, Customer Success, and Business Unit leaders, the Director acts as a key connector between customer needs, commercial strategy, and product leadership—bringing a strong commercial lens to digital investment and roadmap decisions.
Job Responsibility:
Lead the global commercial strategy for RX’s digital product portfolio, ensuring effective positioning, pricing, and sales at events
Own and evolve the global digital pricing architecture, balancing customer value, market realities, and growth objectives
Lead a multi-level, international team to translate strategy into scalable commercial frameworks and go-to-market models
Ensure pricing, packaging, and commercial models are fit for purpose across regions and Business Units
Set the vision and operating model for global digital sales enablement
Oversee the development of sales tools, training, and materials that support confident value-based selling
Lead the capture, validation, and rollout of digital best practices across the organisation
Partner with Product, Sales, Marketing, and BU leaders as a member of the Digital Product Board
Requirements:
Proven experience leading commercial strategy, pricing, or go-to-market models for digital or technology-led products
Strong people leadership experience, including leading managers and working within matrixed organisations
Demonstrated ability to balance commercial goals with customer needs and market constraints
Experience building scalable frameworks across multiple regions or business units
Financial and operational acumen, with the ability to interpret data and inform decision-making
Experience enabling sales teams through tools, training, or operating models
Strong stakeholder engagement skills, with the ability to influence across functions and seniority levels
Clear, inclusive communication skills and a collaborative leadership approach
What we offer:
Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work