CrawlJobs Logo

Director of Commercial Brand Training

United States, San Mateo 215000.00 - 245000.00 USD / Year · Job Posted February 21, 2026
Apply Position
Job Link Share

Job Description

Dompé is seeking a Director of Commercial Brand Training, US Biotech responsible for the development and execution of a strategic and tactical learning program supporting the Commercial organization. This role will report to the Head of Talent, Learning & Development, US Biotech. The Director of Commercial Brand Training, US Biotech will support and create a learning program to reinforce the competencies and enhance capabilities required to drive brand objectives, including new hire onboarding & curricula, new product or indication launch planning, promotional resource training, workshop development & execution, account planning and resource training, and selling skills. The role requires a high level of collaboration with Sales, Sales leadership, Brand Marketing, Market Access, Medical, Operations, HR, IT, Legal and Compliance. Candidates must enjoy working in a fast-paced, innovative environment. Excellent interpersonal skills demonstrated track record of success in commercial field role(s), and ability to analyze complex issues and develop relevant and realistic plans, training programs, and recommendations to address these needs. Demonstrated ability to translate strategy into action; excellent analytical skills and clinical acumen, and an ability to communicate complex information in a simple way to help others succeed and mitigate compliance risks for the company. OXERVATE is a first in class treatment for neurotrophic keratitis, a rare corneal disease impacting approximately 65,000 people in the United States. Given the first-in-class nature and strong clinical profile of OXERVATE, the US team. as well as our partners in Italy will be growing in the coming years.

Job Responsibility

  • Development and execution of a strategic and tactical learning program supporting the Commercial organization
  • Support and create a learning program to reinforce the competencies and enhance capabilities required to drive brand objectives, including new hire onboarding & curricula, new product or indication launch planning, promotional resource training, workshop development & execution, account planning and resource training, and selling skills
  • Collaborate with Sales, Sales leadership, Brand Marketing, Market Access, Medical, Operations, HR, IT, Legal and Compliance
  • New hire onboarding
  • Serve primary stakeholders, the Key Account Manager (KAM) and Regional Sales Director (RSD)
  • Develop a consistent training curriculum
  • Act as the bridge between Marketing function and sales
  • Ensure that all training modules are PRC approved, up to date
  • develop new training modules
  • Develop & maintain a roadmap and web-based portal to deliver all new hire brand training
  • Collaborate with cross-functional partners to plan & deliver live training and department overviews
  • Develop a process to ensure mastery of the training curriculum
  • Ongoing disease state, clinical, promotional resource, and access training for the commercial team
  • Maintain a high level of clinical acumen and fluency
  • Work closely with marketing, sales, medical & market access to identify training needs
  • Cross-train other commercial roles
  • Collaborate with relevant partners and content owners on development of the training
  • For KAMs, ensure that adequate training is delivered
  • Partner with Sales Ops to create and deliver ongoing training
  • Deploy and be an advocate for L&D of the Sales Competencies and FCR tool
  • Develop timelines to ensure submission of all training decks to PRC or compliance
  • Think outside the box for innovative or unique platforms to deliver training
  • Skill development & L&D for front line leaders
  • Collaborate with HR, L&D and the leadership team
  • May also include serving as a certified trainer
  • Coaching Excellence
  • Master repository to house all ongoing training assets for the brand
  • Develop a central place to house all internal brand training resources
  • Ensure that all archived training calls are accessible
  • Partner with compliance and quality
  • House KAM/RSD internal facing training resources
  • Align KAM/RSD competencies and learning lanes
  • Cross-functionally collaborate with Market Access
  • Incorporate into Individual Development discussions (IDP)
  • Workshops for live & virtual meetings
  • Develop and deliver workshops
  • Ensure that all workshop materials are reviewed and approved
  • Identify solutions for developing interactive training experiences
  • KAM “Field Based Trainers”
  • Collaborate with FBTs and RMs to support new hire training
  • Provide appropriate training as needed to the FBTs
  • Establish regular communication with the FBTs & RM advisor
  • “Advanced Training” plan for Senior KAMs
  • Create an advanced skills & professional development training curriculum
  • Explore development of preceptorship
  • Commercial training calendar & planning
  • Collaborate to create a commercial training calendar
  • Collaborate cross functionally to collect updates & training needs
  • Work with content owners and field leadership team to determine the best forum to deliver the training
  • Collaborate to communicate upcoming training dates
  • Schedule all training calls
  • Training vendor sourcing & management
  • Source training vendors
  • Serve as a key point of contact with the training vendors
  • Ensure SOWs and MSAs are in place
  • Partner with Cross-Functional Enabling functions
  • Gathering Insights on Coaching Matrices
  • Strategic Project Implementation

Requirements

  • 10 or more years of pharmaceutical (or broader healthcare) experience
  • commercial experience strongly preferred (sales, marketing, training, or KOL strategy)
  • People management experience would be a plus
  • Recent ophthalmology market experience, ideally in anterior segment
  • Experience in optometry is a plus
  • Demonstrated ability to launch new products, and proven history of driving brand growth and establishing respect and followership among their peers
  • Superior organizational, clinical & technical expertise, and communication skills including strong attention to detail and accuracy, the ability to prioritize and organize multiple projects, meet deadlines, problem-solve, analytical abilities and multi-task
  • Experience working in a complex matrix set-up with diversified business departments, internal and external stakeholders
  • Experience with program management, learning & development, instructional design, and e-learning is a plus
  • Superior organizational skills including strong attention to detail and accuracy, the ability to prioritize and organize multiple projects, meet deadlines, problem-solve, analytical abilities and multi-task
  • Bachelor’s degree is required, master’s degree is a plus
  • Up to 30% travel is required
  • Ability to identify training needs & deliver training to meet those needs, developing others for success
  • Excellent oral and written communication skills, including presentation skills and people skills
  • Adept at forming and maintaining a collaborative work environment and relationships in and among cross functional teams and with vendors
  • Knowledge and understanding of ophthalmology & optometry marketplace and science
  • Ability to respond appropriately to needs of key stakeholders and manage expectations
  • Demonstrated ability to effectively manage time and set priorities in circumstances of conflicting requirement
  • Excellent project management skills and follow through, measuring impact or success, as well as a proven ability to delegate and lead through others for key deliverables
  • Demonstrated ability to excel in smaller fast-paced entrepreneurial organizations
  • High performer with the ability to set a vision and provide clear direction across diverse internal and external stakeholders

Nice to have

  • People management experience
  • Experience in optometry
  • Experience with program management, learning & development, instructional design, and e-learning
  • Master’s degree

What we offer

  • Comprehensive medical benefits
  • Generous vacation / holiday time off
  • Competitive 401(K) matching

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Director of Commercial Brand Training

8 matching positions

Director of Commercial Product Training

Director of Commercial Product Training - Denmark - Smørum. Do you thrive at the...
Location
Location
Denmark , Smørum
Salary
Salary:
Not provided
demant.com Logo
Demant
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in audiology or substantial audiological knowledge
  • Solid experience leading and delivering commercial training in a global context
  • Practical commercial understanding, ideally from MedTech or a related industry
  • Experience creating effective learning solutions and building scalable capability setups
Job Responsibility
Job Responsibility
  • Lead global efforts in shaping and delivering training that enables commercial success across markets, channels, and customer segments
  • Bring products and campaigns successfully to market
  • Align commercial training activities to annual commercial plans
  • Develop how we build and scale capabilities globally
  • Foster collaboration with international trainers
  • Shape Communities of Practice
  • Maintain a consistent, high-quality approach across brands and channels
  • Ensure training standards meet regulatory requirements
  • Lead and develop your team
  • Create and implement training solutions for field trainers, sales teams, customer service, and customers
  • Fulltime
Read More
Arrow Right

Associate Director of Commercial AI

The Associate Director of Commercial AI will drive the AI strategy for the Wellb...
Location
Location
United States , Englewood Cliffs; Hoboken; El Segundo
Salary
Salary:
141680.00 - 212520.00 USD / Year
unilever.com Logo
Unilever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An AI leader with deep understanding of commercial use cases and the ability to translate emerging technologies into tangible business impact. Combination of visionary and doer.
  • Expert in AI prompt engineering, workflow automation, and deploying agent-based systems.
  • Proven track record leading cross-functional teams through rapid experimentation, sprint development, and scaled deployment.
  • Strong background in CPG, ecommerce, or digitally native brands, with experience shaping pricing, promotion, innovation, category, and marketing strategies using data and AI.
  • Exceptional communicator capable of educating and influencing senior stakeholders and large commercial organizations.
  • Comfortable navigating ambiguity, simplifying complexity, and driving organizational change in large, matrixed environments.
  • Curious, execution-focused, and energized by building new capabilities from zero to one—and then scaling them globally.
  • Strong business judgment with the ability to balance speed, governance, and strategic priority.
  • Bachelor's degree.
Job Responsibility
Job Responsibility
  • Drive the AI strategy for the Wellbeing Collective by defining and delivering scalable, high‑impact AI capabilities across the commercial ecosystem.
  • Partner closely with commercial leaders, including eCommerce, Media, Sales, Marketing, and Finance, to shape the enterprise AI roadmap and ensure AI is embedded into core decision‑making and operating models.
  • Identify and implement AI solutions across pricing, promotion optimization, analytics, forecasting, media and creative generation, and sales productivity, working with SMEs to define benchmarks and best practices.
  • Lead cross‑functional sprint teams to prototype, pilot, and scale meaningful AI use cases, while managing a structured experimentation roadmap with robust hypothesis design and outcome measurement.
  • Oversee vendor assessments and build‑vs‑buy evaluations, guiding procurement and technical due diligence.
  • Establish governance frameworks for safe and responsible AI adoption, and managing global tooling, localization, and market activation.
  • Define and track KPIs to measure AI‑driven value creation, including revenue, margin, productivity, and operational efficiency outcomes.
  • Architect and optimize workflows leveraging cutting‑edge AI and automation technologies (Gumloop, ChatGPT Agent Builder, Microsoft Copilot, and internal Unilever platforms).
  • Deploy, maintain, and optimize AI workflow software across the organization, ensuring seamless integration with existing Unilever systems and processes.
  • Drive measurable business outcomes by championing AI solutions for revenue growth, margin enhancement, and cost reduction across key commercial functions.
What we offer
What we offer
  • Bonus eligible.
  • Long-Term Incentive (LTI) eligible.
  • Eligible to participate in benefits plan which may include: health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, access to numerous voluntary benefits.
  • Fulltime
Read More
Arrow Right

Director of Revenue Management

Responsible for leading and overseeing the Reservations Department and Revenue M...
Location
Location
United States of America , Denver
Salary
Salary:
125000.00 - 135000.00 USD / Year
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Hospitality Management, Business Administration, or related field required
  • Minimum 3–5 years of progressive experience in Reservations and/or Revenue Management within luxury hospitality
  • Prior experience with Four Seasons or comparable luxury brand strongly preferred
  • Proven track record of driving revenue growth and operational excellence
  • Advanced analytical and strategic thinking capabilities
  • Expertise in revenue management principles (forecasting, pricing, displacement analysis)
  • Strong proficiency in Opera (or similar PMS), Delphi, and revenue management tools
  • Exceptional leadership, coaching, and team development skills
  • Refined communication and interpersonal skills aligned with luxury guest service
  • Ability to thrive in a fast-paced, on-property environment with high service expectations
Job Responsibility
Job Responsibility
  • Direct and control room inventory and rate availability to maximize occupancy, ADR, and RevPAR in alignment with Four Seasons standards
  • Develop and execute comprehensive revenue strategies, including segment mix optimization, pricing structures, and demand-based controls
  • Partner closely with Sales & Marketing leadership to manage group allocations, evaluate displacement, and optimize transient/group balance
  • Oversee the effective use of Property Management Systems (Opera or equivalent) and Sales & Catering systems (Delphi), ensuring data integrity and strategic utilization
  • Produce, analyze, and act upon key revenue reports, including Daily & Weekly Forecasts, Monthly Market Segment Analysis, Booking Pace & Pickup Trends, Displacement & Compression Analysis, Rate Performance & Resistance Reporting, Suite Inventory Optimization, Channel & Source Performance, Arrival/Departure Patterns
  • Prepare and present monthly revenue and reservations performance summaries with actionable insights for senior leadership
  • Establish and manage pricing architecture, including BAR tiers, negotiated & package rates, segment ceilings based on demand patterns, yield strategies and controls within PMS, suite and premium inventory strategies
  • Lead and enhance upselling initiatives (Reservations and Front Desk), ensuring alignment with luxury service delivery and revenue goals
  • Foster a high-performance, service-driven culture rooted in Four Seasons values of respect, integrity, and excellence
  • Recruit, train, coach, and mentor Reservations leadership team members to support career growth and succession planning
What we offer
What we offer
  • Medical, dental, and vision insurance
  • Paid Time Off and Vacation Pay
  • 401k participation with company matching program
  • Complimentary stays at Four Seasons worldwide, subject to availability
  • Discounted RTD Flex Pass
  • Complimentary shift meal prepared by the culinary team
  • Fulltime
Read More
Arrow Right

Director of Conference Services & Catering

We are seeking a dynamic and commercially driven Director of Conference Services...
Location
Location
Italy , Florence
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 years of leadership experience in Conference Services, Catering, or Events within a luxury hotel or resort environment
  • Proven track record in driving sales performance and revenue growth
  • Strong expertise in event planning, operations, and client relationship management
  • Experience managing and developing high-performing teams
  • Excellent communication, negotiation, and organizational skills
  • Ability to work in a fast-paced, high-pressure environment with flexibility for evenings, weekends, and holidays
  • Fluency in English and Italian is required
  • additional languages are a plus
  • Candidates must already hold valid authorization to work in Italy at the time of application
Job Responsibility
Job Responsibility
  • Drive the achievement of overall Commercial and Catering revenue goals, aligning with the hotel’s strategic objectives
  • Review sales production, pace, and performance
  • implement proactive sales action plans to meet or exceed budget targets
  • Partner closely with Sales to optimize function space utilization and revenue mix
  • Lead negotiations, proposals, and menu presentations to maximize profitability while meeting client expectations
  • Identify and execute upselling and cross-selling opportunities across all group and event segments
  • Develop weekly forecasts, annual budgets, and long-term planning strategies
  • Oversee the end-to-end planning and execution of all conferences, meetings, weddings, and social events
  • Ensure all programs are executed in line with brand standards and luxury service expectations
  • Act as the primary liaison for clients, ensuring seamless communication from contract signing through event completion
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Employee Meals
  • Fulltime
Read More
Arrow Right

Commercial Director

The Commercial Director is responsible for driving the hotel’s overall commercia...
Location
Location
Tunisia , Tunis
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Education: (4) year college/university degree (or equivalent)
  • Experience: Previous experience as a DOS or Sales Manager in a Hotel or Resort
  • Effective leadership capabilities
  • Team player
  • Ability to think critically and evaluate best possible solutions
  • Ability to work independently, solve problems, take initiative and demonstrate solid judgment
  • Well organized, able to set priorities
  • Ability to multitask
  • Revenue management practices and Four Seasons standards including working knowledge of RevFinder
  • Knowledge of Corporate marketing resources
Job Responsibility
Job Responsibility
  • Drive hotel’s overall commercial performance by leading sales, marketing, revenue management and related functions
  • Ensure strategic commercial initiatives maximize revenue across all business units—Rooms, F&B, Spa, and other outlets
  • Maintain strong brand identity
  • Provide strategic leadership
  • Develop revenue-generating strategies
  • Manage budgets
  • Oversee execution of commercial plans to support hotel’s long-term growth and market positioning
  • Build, lead, coach, train and develop a strong team
  • Provide direction on pricing, Revenue Management, MarCom, Rooms and Catering sales strategy and tactics
  • Develop dynamic and open communication process between all parties
  • Fulltime
Read More
Arrow Right

Director of Sales & Marketing

The Director of Sales & Marketing (DOSM) is responsible for the strategic leader...
Location
Location
United States , Chicago
Salary
Salary:
180000.00 - 200000.00 USD / Year
pyramidglobal.com Logo
Pyramid Global Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5–10 years of progressive hotel sales & marketing leadership experience, preferably in upper-upscale or lifestyle hotels. (Marriott brands preferred)
  • Proven success leading dual-property or multi-hotel commercial strategies in a major urban market (Chicago experience strongly preferred)
  • Strong background in group, corporate, transient, and lifestyle segments
  • Demonstrated ability to partner effectively with ownership, asset managers, and brand stakeholders
  • Advanced knowledge of sales systems and tools (CI/TY, CRM platforms, STR, business intelligence tools)
  • Financial acumen with experience managing budgets, forecasts, and ROI-driven marketing investments
  • Exceptional leadership, communication, negotiation, and presentation skills
Job Responsibility
Job Responsibility
  • Develop and execute integrated, property-specific and portfolio-aligned sales and marketing strategies that drive sustained revenue growth and market share gains
  • Lead annual and long-range Sales & Marketing Plans, including segmentation strategies, channel mix optimization, and brand positioning for both hotels
  • Analyze market trends, competitive intelligence, and demand drivers to proactively adjust strategies in a dynamic Chicago hospitality landscape
  • Serve as the primary commercial liaison to ownership and asset management, presenting performance updates, forecasts, and strategic recommendations
  • Partner closely with Revenue Management to align pricing, inventory controls, and demand strategies with sales initiatives
  • Drive profitable mix across group, transient, corporate negotiated, entertainment, social, and lifestyle segments
  • Ensure disciplined management of sales costs, ROI tracking, and marketing spend effectiveness
  • Directly lead and mentor a multi-disciplinary sales team, including Group Sales, Catering/Event Sales, Business Transient, and Sales Support
  • Establish clear performance expectations, accountability metrics, and incentive structures
  • Foster a high-performance, collaborative sales culture grounded in data-driven decision-making and relationship excellence
What we offer
What we offer
  • comprehensive health insurance with employer contribution
  • vision, dental, life, pet, and accident insurance options
  • 401(k) program with an employer match and immediate full vesting
  • paid time off
  • exclusive discounts across portfolio of hotels
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
  • Fulltime
Read More
Arrow Right

Sr. Director, Commercial AI Product Owner

The Commercial AI Product Owner will lead an AI product for the commercial AI Ac...
Location
Location
United States , New York City
Salary
Salary:
Not provided
pfizer.de Logo
Pfizer
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA / BS with 12+ years of experience leading cross-functional commercial projects (graduate degrees can be substitute for experience)
  • Understanding of AI and machine learning frameworks and libraries
  • Experience in leading teams
Job Responsibility
Job Responsibility
  • Business engagement: Build strong relationships end customers to understand call workflows, identify pain points, and translate needs into product requirements
  • Roadmap ownership: Translate approved business cases into a pod roadmap with clear scope, milestones, success metrics, and risks, in partnership with Digital and marketing stakeholders
  • Backlog management: Own the intake, refinement, sizing, and prioritization of backlog items to maximize business value and impact to business teams within capacity constraints
  • Design readiness: Partner with translators and UX to define problem statements, message flows, prompts, and UI specifications tailored to field requirements, including designing the taxonomy to map barriers to each individual HCP
  • Governance alignment: Ensure compliance with data access, model approvals, risk controls, brand, and regulatory requirements before development begins
  • Pod leadership: Lead a cross-functional team of data science, ML engineering, full-stack, solution architecture, UX, agent ops, business translators through iterative development cycles
  • Release management: Oversee release readiness including test plans, go/no-go decisions, stakeholder alignment, and deployment execution with engineering/DevOps
  • Testing & monitoring: Conduct UAT and production smoke tests, validate guardrails and monitoring, and ensure systems meet SLOs/SLAs on latency, accuracy, availability, and cost
  • Enablement & adoption: Partner with the Change Management & Training Lead and cross functional partners to support change management and drive adoption, providing input on training and communications while ensuring consistency of in-product guidance and messaging from the core product and marketing teams
  • Issue resolution: Triage and resolve user issues, communicate updates and workarounds, and manage incident reporting trends
What we offer
What we offer
  • Relocation assistance may be available based on business needs and/or eligibility.
  • Fulltime
Read More
Arrow Right

Commercial Director

The Commercial Director leads the resort’s overall Sales and Marketing efforts, ...
Location
Location
Egypt , Sharm El Sheikh
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Hospitality, Marketing, Business, or related field
  • Previous Commercial Director position is a plus, minimum of 4 years experience in luxury hospitality in one of the commercial discplines
  • Requires strong revenue and budget management skills
  • Proven track record of success in driving revenue and team performance
  • Strong knowledge of digital marketing, OTA platforms, and CRM systems is preferred
  • Excellent communication, negotiation, and interpersonal skills
  • English: Advanced level (spoken and written). Must be able to effectively interact with international guests, draft professional emails and reports, and actively participate in work-related meetings conducted in English
  • Implement systems to ensure sales and marketing programs achieve projected results
  • Understand, utilize and supervise the installation of automated sales and reservations systems
Job Responsibility
Job Responsibility
  • Develop and execute strategies to achieve revenue targets across rooms, events, and ancillary services
  • Monitor current and future market trends to proactively adjust commercial plans and optimize performance
  • Direct individual and group sales activity, ensuring an optimal business mix across transient, leisure, group, MICE segments
  • Lead major sales efforts with Director of Sales, and support the sales team in high-value negotiations
  • Oversee the development of integrated marketing plans, including digital, Public Relations, social media, promotional and paid media strategies
  • The ability to understand the different needs of market segments and implement strategies/programs as appropriate to maximize profitability
  • Develop and implement the Annual Commercial Plan
  • Prepare, monitor and control the annual commercial budget. Ensure brand consistency in all internal and external communications, including third-party and corporate materials
  • Represent the resort in trade shows, events, and industry forums to enhance visibility and market presence when required
  • Review and monitor competitive hotels to formulate recommendations on product and service enhancements to remain competitive
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right