Director of Clinical Risk Management Job at Old Dominion University (Norfolk)

Job Description

The Director of Clinical Risk Management provides leadership and oversight of all clinical and operational risk management functions for the Elmer and Joan Brock Virginia Health Sciences at ODU (VHS), the EVMS Medical Group, and affiliated healthcare entities. Reporting to the Executive Director of Risk Management, this position assists in implementing and managing a comprehensive enterprise risk management (ERM) framework that integrates clinical, operational, financial, and reputational risk strategies across academic and clinical environments. The Director ensures healthcare-related risks are proactively identified, assessed, and mitigated; maintains compliance with accreditation and regulatory standards; and promotes a culture of patient safety and institutional accountability. This position is required to complete a Statement of Personal Economic Interest upon hire in accordance with the Code of Virginia.

Job Responsibility

Provides leadership and oversight of all clinical and operational risk management functions for the Elmer and Joan Brock Virginia Health Sciences at ODU (VHS), the EVMS Medical Group, and affiliated healthcare entities
Assists in implementing and managing a comprehensive enterprise risk management (ERM) framework that integrates clinical, operational, financial, and reputational risk strategies across academic and clinical environments
Ensures healthcare-related risks are proactively identified, assessed, and mitigated
Maintains compliance with accreditation and regulatory standards
Promotes a culture of patient safety and institutional accountability

Requirements

Expert-level understanding of clinical care processes, standards of care, patient safety science (human factors, high-reliability principles, just culture), diagnostic error, communication failures, transitions of care, medication safety, informed consent, documentation standards, and event prevention
Ability to provide authoritative, real-time clinical risk guidance to physicians, APPs, nursing, and leadership during active events—balancing patient safety, ethical obligations, and liability exposure across diverse ambulatory and procedural settings
Demonstrated knowledge of specialty-driven risk patterns and controls for OB/GYN, Surgery & Procedural Practices, Radiation Oncology, Psychiatry & Behavioral Sciences, Family & Community Medicine / PM&R
Advanced working knowledge of federal and state healthcare requirements and risk implications
Ability to partner with counsel to interpret requirements, set defensible clinical risk positions, and embed compliance into operational workflows
Strong knowledge of professional liability/medical malpractice concepts
Ability to oversee investigations with a “claims-ready” approach while prioritizing patient safety improvements
Deep familiarity with ambulatory and academic medical group operations, quality structures, credentialing/privileging concepts, interdepartmental workflows, emergency response pathways, patient grievances, and risk controls across clinical sites
High proficiency with RMIS platforms and comfort leveraging EMR data
Advanced understanding of healthcare contracting risk
Ability to lead risk review and recommend contract language aligned with institutional risk tolerance and clinical realities
Ability to lead analysis of complex adverse events, near misses, patient complaints, and clinical claims
Ability to produce clear, defensible executive summaries and recommendations tailored to clinical leaders
Ability to serve as the primary on-call/consultative risk leader during sentinel events and high-severity situations
Ability to lead or chair RCAs and structured investigations
Ability to guide clinically appropriate disclosure processes and communication strategies with patients/families following adverse events
Ability to design and deliver targeted education to faculty, residents, fellows, and staff
Ability to build a non-punitive learning environment
Demonstrated ability to lead across physician enterprise stakeholders and collaborate with senior executives
Ability to set annual clinical risk management plans, priorities, and performance goals
Ability to manage multiple concurrent initiatives
Ability to develop and execute a comprehensive clinical risk management program for a medical school and faculty medical group
Ability to lead FMEA and other prospective risk assessments
Ability partner with insurers/TPAs to manage claims exposure
Ability to lead development/revision of clinical risk policies
Ability to establish audit mechanisms
Ability to provide leadership for GME-related risk controls
Ability to build dashboards and executive reporting for trends
Ability to support readiness for audits, reviews, and inquiries involving clinical risk issues
Ability to lead risk management response for high-severity events
Ability to lead contract/affiliation review for clinical services and training arrangements
Ability to navigate ethically complex situations
Ability to partner effectively with department chairs and specialty leaders
Ability to propose resource needs, justify investments, and manage program resources
MBA, MPH, or other master’s degree in a related field
or a Bachelor’s degree in a related field with related experience equivalent to a master’s degree
Considerable progressively responsible experience in clinical risk management, including leadership roles
Demonstrated expertise in clinical risk management, patient safety, and healthcare liability
Considerable knowledge of insurance management, risk financing principles, and regulatory compliance
Strong leadership, analytical, and communication skills

Nice to have

Registered Nurse (RN) licensure
JD or advanced degree in Nursing, Healthcare Administration, or related field
Certified Professional in Healthcare Risk Management (CPHRM)

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Director of Clinical Risk Management

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