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The Director of Clinical Capacity serves as the enterprise authority for BHMG over template governance, clinical scheduling logic and decision-tree design. The Director ensures schedules adhere to a 'One BHMG' model where templates are both clinically appropriate and operationally efficient and standardized across all specialties and locations. Reporting to the VP of Operations, Clinical Enterprise, this individual will serve as the architect for designing, standardizing and governing the Epic template ecosystem for BHMG. The Director ensures that clinical logic, visit types and scheduling rules are safe, efficient and consistent across the medical group in order to achieve the 'One BHMG' vision.
Job Responsibility
Serve as the enterprise authority for BHMG over template governance, clinical scheduling logic and decision-tree design
Ensure schedules adhere to a 'One BHMG' model where templates are both clinically appropriate and operationally efficient and standardized across all specialties and locations
Serve as the architect for designing, standardizing and governing the Epic template ecosystem for BHMG
Ensure that clinical logic, visit types and scheduling rules are safe, efficient and consistent across the medical group
Requirements
Master's degree in Healthcare Administration (MHA), Business (MBA), or Clinical Informatics
Minimum of 10 years in healthcare operations or clinical informatics, with a proven track record of managing large-scale Epic implementations or centralized access models
Deep functional knowledge of Epic Cadence, Prelude, and Decision Support tools
Nice to have
Lean Six Sigma Green Belt certification
High emotional intelligence
Ability to uphold enterprise standards while maintaining collaborative relationships with clinical leaders
What we offer
Career growth and development opportunities
Comprehensive health and wellness resources
Wellness program that can help employees eliminate their medical plan deductible