Director of Client Success Jobs

Brkthru

Location:

Category:
Sales

Contract Type:
Not provided

Salary:

80000.00 - 120000.00 USD / Year

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Job Description:

This is a new business sales role. The Director of Client Success is responsible for hunting new territory and developing new business. This is a critical and highly visible position that is integral to growing revenue and maintaining client relationships at Brkthru. The Director of Client Success (CSD) reports to the Regional Director (RD) of Client Success.

Job Responsibility:

Curate and maintain a solid and legitimate pipeline of active and pending business
Conduct thorough needs analyses across all verticals, industries and business types
Ability to close and win business consistently
Keep abreast of the latest industry trends
Ability to solve problems and have direct conversations both internally and externally
Prepare regular sales reports as well as territory plans
Identifying potential customers through networking initiatives, cold-calling, etc.
Work in conjunction with support team to prepare and deliver sales presentations to potential and existing customers
Resolve customer complaints in a timely and professional manner to maintain customer loyalty
Maintain monthly collections to company standards
Established ability to maintain long term client relationships
Responsible for receiving customer referrals and client testimonials
Maintain an accurate and up to date CRM system at all times
Ability to be timely and be present for all meetings
Performs other duties as assigned

Requirements:

6+ years of experience in new business sales within the advertising industry
2+ Digital Media experience highly preferred (Programmatic, CTV/OTT, Audio, DOOH, etc)
Demonstrate exceptional organizational, problem solving, and customer service skills
Excellent internal communication within all departments
Possess and demonstrate the company Core Values
Proven track record of achieving (or exceeding!) sales quotas
Ability to travel for client and internal meetings as needed
Based within a priority sales market

What we offer:

Medical/ Dental/ Vision/ HSA and FSA/ Long Term Disability/ Life and AD&D/ and more
Company paid Short Term Disability
401k Retirement plan with company match
Pizza Fridays/ Hub Hangouts
Reimbursement of Home Office Expenses
A generous number of Holidays, PTO, and summer Fridays

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Director of Client Success