Director of Client Success, Arrive Fresh Job at Arrive Logistics (Tampa)

Director of Client Success, Arrive Fresh

Who We Are: Arrive Logistics is a leading transportation and technology company ...

Location

United States , Austin

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Finance, Supply Chain, or equivalent professional experience preferred
15+ years of relevant logistics and brokerage experience in third-party logistics (3PL) or asset-based providers
10+ years of dedicated expertise in produce and floral logistics, with deep knowledge of perishable cold-chain execution
3+ years of logistics leadership or management experience in a fast-paced environment
Strong background in account management and customer-facing solution design
Expert knowledge of regulatory compliance environments including FSMA, STF, and PACA
Advanced proficiency in the Microsoft Office suite (specifically Excel and PowerPoint) for complex data analysis and business presentations
Exceptional communication and interpersonal skills, with a proven ability to inspire, develop, and performance-manage employees

Job Responsibility

Direct the day-to-day operations of the Arrive Fresh Client Success Department, inspiring, motivating, and leading the team to meet corporate and modal objectives
Act as the primary conduit connecting Arrive Fresh client success with the organization’s technology, capacity, finance, and business development departments
Establish and roll out robust Standard Operating Procedures (SOPs) and program designs tailored to temperature-controlled and perishable cold-chain operations
Collaborate with our Beyond Business Hours leadership team to develop and execute after-hours processes that ensure a seamless 24/7 experience for our customers
Play an integral role in the Client Success forecasting process and drive team accountability to targeted volume, margin, and revenue numbers
Build, manage, and leverage cross-departmental relationships to ensure operational alignment, rapid issue resolution, and service improvements
Partner with our capacity and business development teams to fulfill customer RFP and spot requests in a timely manner
Provide the Arrive Fresh client success team with the training and resources necessary to develop their communication, delegation, customer service and sales skills
Drive technology adoption, specifically with the ArriveNow platform, while identifying and creating automation roadmaps for complex operational tasks
Manage customer implementations and design custom logistics solutions that reduce costs, improve service levels, and increase customer retention

What we offer

Medical, dental, vision, life, disability, and supplemental coverage
Matching 401(k) program
Employee Resource Groups
Office wide engagement activities, team events, happy hours and more
Casual dress code
Free on-site parking
Fully stocked coffee bar, Broker’s Brew
Onsite gym
Free counseling sessions through our Employee Assistance Program
Company paid holidays, paid vacation time and wellness days

Fulltime

Director of Client Success

As the Director of Client Success for Arrive Fresh, you will assume a critical l...

Location

United States

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Finance, Supply Chain, or equivalent professional experience preferred.
15+ years of relevant logistics and brokerage experience in third-party logistics (3PL) or asset-based providers.
10+ years of dedicated expertise in produce and floral logistics, with deep knowledge of perishable cold-chain execution.
3+ years of logistics leadership or management experience in a fast-paced environment.
Strong background in account management and customer-facing solution design.
Expert knowledge of regulatory compliance environments including FSMA, STF, and PACA.
Advanced proficiency in the Microsoft Office suite (specifically Excel and PowerPoint) for complex data analysis and business presentations.
Exceptional communication and interpersonal skills, with a proven ability to inspire, develop, and performance-manage employees.

Job Responsibility

Direct the day-to-day operations of the Arrive Fresh Client Success Department, inspiring, motivating, and leading the team to meet corporate and modal objectives.
Act as the primary conduit connecting Arrive Fresh client success with the organization’s technology, capacity, finance, and business development departments.
Establish and roll out robust Standard Operating Procedures (SOPs) and program designs tailored to temperature-controlled and perishable cold-chain operations.
Collaborate with our Beyond Business Hours leadership team to develop and execute after-hours processes that ensure a seamless 24/7 experience for our customers.
Play an integral role in the Client Success forecasting process and drive team accountability to targeted volume, margin, and revenue numbers.
Build, manage, and leverage cross-departmental relationships to ensure operational alignment, rapid issue resolution, and service improvements.
Partner with our capacity and business development teams to fulfill customer RFP and spot requests in a timely manner.
Provide the Arrive Fresh client success team with the training and resources necessary to develop their communication, delegation, customer service and sales skills.
Drive technology adoption, specifically with the ArriveNow platform, while identifying and creating automation roadmaps for complex operational tasks.
Manage customer implementations and design custom logistics solutions that reduce costs, improve service levels, and increase customer retention.

What we offer

medical
dental
vision
life
disability
supplemental coverage
matching 401(k) program
free counseling sessions through our Employee Assistance Program
company paid holidays
paid vacation time

Fulltime

Director of Client Success

As the Director of Client Success for Arrive Fresh, you will assume a critical l...

Location

United States of America

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business Administration, Finance, Supply Chain, or equivalent professional experience preferred
15+ years of relevant logistics and brokerage experience in third-party logistics (3PL) or asset-based providers
10+ years of dedicated expertise in produce and floral logistics, with deep knowledge of perishable cold-chain execution
3+ years of logistics leadership or management experience in a fast-paced environment
Strong background in account management and customer-facing solution design
Expert knowledge of regulatory compliance environments including FSMA, STF, and PACA
Advanced proficiency in the Microsoft Office suite (specifically Excel and PowerPoint) for complex data analysis and business presentations
Exceptional communication and interpersonal skills, with a proven ability to inspire, develop, and performance-manage employees

Job Responsibility

Direct the day-to-day operations of the Arrive Fresh Client Success Department, inspiring, motivating, and leading the team to meet corporate and modal objectives
Act as the primary conduit connecting Arrive Fresh client success with the organization's technology, capacity, finance, and business development departments
Establish and roll out robust Standard Operating Procedures (SOPs) and program designs tailored to temperature-controlled and perishable cold-chain operations
Collaborate with our Beyond Business Hours leadership team to develop and execute after-hours processes that ensure a seamless 24/7 experience for our customers
Play an integral role in the Client Success forecasting process and drive team accountability to targeted volume, margin, and revenue numbers
Build, manage, and leverage cross-departmental relationships to ensure operational alignment, rapid issue resolution, and service improvements
Partner with our capacity and business development teams to fulfill customer RFP and spot requests in a timely manner
Provide the Arrive Fresh client success team with the training and resources necessary to develop their communication, delegation, customer service and sales skills
Drive technology adoption, specifically with the ArriveNow platform, while identifying and creating automation roadmaps for complex operational tasks
Manage customer implementations and design custom logistics solutions that reduce costs, improve service levels, and increase customer retention

What we offer

Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Matching 401(k) program
Free counseling sessions through our Employee Assistance Program
Company paid holidays, paid vacation time and wellness days
100% paid parental leave when you become a new parent
Paid to work with your friends through our Referral Program

Fulltime

Director of Carrier Capacity, Arrive Fresh

Arrive Logistics is a leading transportation and technology company in North Ame...

Location

United States , Tampa

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Logistics, Supply Chain, or equivalent professional experience preferred
15+ years of relevant brokerage experience in third-party logistics (3PL) or freight brokerage operations
10+ years of dedicated experience in produce and floral logistics, with deep knowledge of perishable cold-chain capacity procurement
6+ years of logistics leadership experience managing, coaching, and scaling carrier capacity or carrier sales teams
Proven expertise in food safety regulations including FSMA, STF, and PACA, with experience building specialized carrier compliance programs
Demonstrated experience in bid management, carrier contract negotiations, and transportation network pricing
Expertise in leveraging modern Transportation Management Systems (TMS) and analytical platforms to track and improve carrier performance
Excellent communication, presentation, and interpersonal skills, with a bold leadership presence and a solutions-oriented mindset

Job Responsibility

Direct the overall operations, strategy, and execution of the Arrive Fresh carrier capacity department to maximize service and buying power within the fresh produce sector
Inspire, mentor, and coach Carrier Capacity Managers and Carrier Account Representatives of all tenures to build specialized sales and procurement skills
Cultivate a high-performing, collaborative team culture focused on professional development, talent retention, and engagement
Develop and implement robust Carrier Compliance and Claims Management programs tailored to the unique demands of temperature-controlled and perishable freight
Ensure strict operational compliance with food safety regulations, including the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and the Perishable Agricultural Commodities Act (PACA)
Collaborate with Business Development and Client Success leadership to align departmental goals, resolve operational bottlenecks and execute cross-functional strategic initiatives
Create and implement Standard Operating Procedures (SOPs) for specialized carrier procurement, onboarding, and service delivery
Oversee bid management processes with growers (shippers) and key institutional customers (retail, foodservice, processor, and wholesale accounts)
Partner with Technology teams to enhance Transportation Management System (TMS) functionality, driving operational efficiency and a premium carrier experience
Analyze key performance indicators (KPIs) such as lane pricing, tender acceptance, carrier retention, and service delivery to optimize network productivity

What we offer

Medical, dental, vision, life, disability, and supplemental coverage
Matching 401(k) program
Employee Resource Groups
Office wide engagement activities, team events, happy hours and more
Casual dress code
Work in the booming city of Tampa, FL – convenient location close to the airport, bay, and downtown
Free coffee
Free on-site parking
Free counseling sessions through Employee Assistance Program
Company paid holidays, paid vacation time and wellness days

Fulltime

Director of Carrier Capacity, Arrive Fresh

Arrive Logistics is a leading transportation and technology company in North Ame...

Location

United States , Austin

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business Administration, Logistics, Supply Chain, or equivalent professional experience preferred
15+ years of relevant brokerage experience in third-party logistics (3PL) or freight brokerage operations
10+ years of dedicated experience in produce and floral logistics, with deep knowledge of perishable cold-chain capacity procurement
6+ years of logistics leadership experience managing, coaching, and scaling carrier capacity or carrier sales teams
Proven expertise in food safety regulations including FSMA, STF, and PACA, with experience building specialized carrier compliance programs
Demonstrated experience in bid management, carrier contract negotiations, and transportation network pricing
Expertise in leveraging modern Transportation Management Systems (TMS) and analytical platforms to track and improve carrier performance
Excellent communication, presentation, and interpersonal skills, with a bold leadership presence and a solutions-oriented mindset

Job Responsibility

Direct the overall operations, strategy, and execution of the Arrive Fresh carrier capacity department to maximize service and buying power within the fresh produce sector
Inspire, mentor, and coach Carrier Capacity Managers and Carrier Account Representatives of all tenures to build specialized sales and procurement skills
Cultivate a high-performing, collaborative team culture focused on professional development, talent retention, and engagement
Develop and implement robust Carrier Compliance and Claims Management programs tailored to the unique demands of temperature-controlled and perishable freight
Ensure strict operational compliance with food safety regulations, including the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and the Perishable Agricultural Commodities Act (PACA)
Collaborate with Business Development and Client Success leadership to align departmental goals, resolve operational bottlenecks and execute cross-functional strategic initiatives
Create and implement Standard Operating Procedures (SOPs) for specialized carrier procurement, onboarding, and service delivery
Oversee bid management processes with growers (shippers) and key institutional customers (retail, foodservice, processor, and wholesale accounts)
Partner with Technology teams to enhance Transportation Management System (TMS) functionality, driving operational efficiency and a premium carrier experience
Analyze key performance indicators (KPIs) such as lane pricing, tender acceptance, carrier retention, and service delivery to optimize network productivity

What we offer

Medical, dental, vision, life, disability, and supplemental coverage
Matching 401(k) program
Employee Resource Groups
Office wide engagement activities, team events, happy hours and more
Casual dress code
Location in Austin, TX close to the airport and downtown
Free on site parking
Fully stocked coffee bar, Broker's Brew
Onsite gym
Free counseling sessions through our Employee Assistance Program

Fulltime

Director of Carrier Capacity, Arrive Fresh

Location

United States

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business Administration, Logistics, Supply Chain, or equivalent professional experience preferred
15+ years of relevant brokerage experience in third-party logistics (3PL) or freight brokerage operations
10+ years of dedicated experience in produce and floral logistics, with deep knowledge of perishable cold-chain capacity procurement
6+ years of logistics leadership experience managing, coaching, and scaling carrier capacity or carrier sales teams
Proven expertise in food safety regulations including FSMA, STF, and PACA, with experience building specialized carrier compliance programs
Demonstrated experience in bid management, carrier contract negotiations, and transportation network pricing
Expertise in leveraging modern Transportation Management Systems (TMS) and analytical platforms to track and improve carrier performance
Excellent communication, presentation, and interpersonal skills, with a bold leadership presence and a solutions-oriented mindset

Job Responsibility

Direct the overall operations, strategy, and execution of the Arrive Fresh carrier capacity department to maximize service and buying power within the fresh produce sector
Inspire, mentor, and coach Carrier Capacity Managers and Carrier Account Representatives of all tenures to build specialized sales and procurement skills
Cultivate a high-performing, collaborative team culture focused on professional development, talent retention, and engagement
Develop and implement robust Carrier Compliance and Claims Management programs tailored to the unique demands of temperature-controlled and perishable freight
Ensure strict operational compliance with food safety regulations, including the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and the Perishable Agricultural Commodities Act (PACA)
Collaborate with Business Development and Client Success leadership to align departmental goals, resolve operational bottlenecks and execute cross-functional strategic initiatives
Create and implement Standard Operating Procedures (SOPs) for specialized carrier procurement, onboarding, and service delivery
Oversee bid management processes with growers (shippers) and key institutional customers (retail, foodservice, processor, and wholesale accounts)
Partner with Technology teams to enhance Transportation Management System (TMS) functionality, driving operational efficiency and a premium carrier experience
Analyze key performance indicators (KPIs) such as lane pricing, tender acceptance, carrier retention, and service delivery to optimize network productivity

What we offer

Medical, dental, vision, life, disability, and supplemental coverage
Matching 401(k) program
Free counseling sessions through our Employee Assistance Program
Company paid holidays, paid vacation time and wellness days
100% paid parental leave when you become a new parent
Paid to work with your friends through our Referral Program

Fulltime

Director of Carrier Capacity

As the Director of Carrier Capacity for Arrive Fresh, you will play a critical r...

Location

United States

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Logistics, Supply Chain, or equivalent professional experience preferred
15+ years of relevant brokerage experience in third-party logistics (3PL) or freight brokerage operations
10+ years of dedicated experience in produce and floral logistics, with deep knowledge of perishable cold-chain capacity procurement
6+ years of logistics leadership experience managing, coaching, and scaling carrier capacity or carrier sales teams
Proven expertise in food safety regulations including FSMA, STF, and PACA, with experience building specialized carrier compliance programs
Demonstrated experience in bid management, carrier contract negotiations, and transportation network pricing
Expertise in leveraging modern Transportation Management Systems (TMS) and analytical platforms to track and improve carrier performance
Excellent communication, presentation, and interpersonal skills, with a bold leadership presence and a solutions-oriented mindset

Job Responsibility

Direct the overall operations, strategy, and execution of the Arrive Fresh carrier capacity department to maximize service and buying power within the fresh produce sector
Inspire, mentor, and coach Carrier Capacity Managers and Carrier Account Representatives of all tenures to build specialized sales and procurement skills
Cultivate a high-performing, collaborative team culture focused on professional development, talent retention, and engagement
Develop and implement robust Carrier Compliance and Claims Management programs tailored to the unique demands of temperature-controlled and perishable freight
Ensure strict operational compliance with food safety regulations, including the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and the Perishable Agricultural Commodities Act (PACA)
Collaborate with Business Development and Client Success leadership to align departmental goals, resolve operational bottlenecks and execute cross-functional strategic initiatives
Create and implement Standard Operating Procedures (SOPs) for specialized carrier procurement, onboarding, and service delivery
Oversee bid management processes with growers (shippers) and key institutional customers (retail, foodservice, processor, and wholesale accounts)
Partner with Technology teams to enhance Transportation Management System (TMS) functionality, driving operational efficiency and a premium carrier experience
Analyze key performance indicators (KPIs) such as lane pricing, tender acceptance, carrier retention, and service delivery to optimize network productivity

What we offer

medical, dental, vision, life, disability, and supplemental coverage
matching 401(k) program
free counseling sessions through Employee Assistance Program
company paid holidays, paid vacation time and wellness days
100% paid parental leave
Referral Program

Fulltime

New

Branch Manager

Come and join us as a results driven Branch Manager to deliver sales and exceed ...

Location

United Kingdom , Lymington

Salary:

Not provided

City Plumbing

Expiration Date

Until further notice

Requirements

A great positive attitude
Enjoy customer interaction
Management Experience
Safe Practices
Forward Thinking
Tenacity and resilience
A pro-active approach to sales, with a strong desire and ability to win and grow new business
Experience of customer relationship management and developing a true partnership approach
Excellent communication skills
Self confident and self motivated, with the ability to work on own initiative or as part of a wider team

Job Responsibility

Effective management of the team and resource
Setting the standard of a sales orientated culture
Delivering against sales and customer demands while maximising profitability
Maximising margin and net profit
Keeping everyone safe
Build and maintain relationships with new and existing trade and retail customers
Ability to interpret and analyse financial and statistical information

What we offer

Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme, we look out for each other
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion so everyone can be their true self

Fulltime

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Director of Client Success, Arrive Fresh

Job Description

Job Responsibility

Requirements

What we offer

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