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Director of Client Management

Continuum Media

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Location:
United States , Denver

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Category:
-

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Contract Type:
Not provided

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Salary:

90000.00 - 100000.00 USD / Year

Job Description:

Continuum is a Managed Service TV advertising platform - making the buying and execution of linear TV advertising easier, faster, and more effective. Our proprietary platform is the industry’s only true linear TV exchange, and it connects directly into cable, broadcast, and streaming inventory, allowing us to plan, activate, and optimize campaigns end-to-end within a single system for agencies and advertisers. We replace the manual, RFP-based buying process with an exchange model that predicts the availability and price of linear inventory – powered by automation, data, and expert media stewardship. The result: more effective reach, faster execution, and a unified view of campaign performance. The Client Manager will serve as a primary point of contact for agency and advertiser clients, ensuring successful campaign execution and strong client relationships. This role requires a combination of strategic thinking, technical proficiency, and exceptional communication skills.

Job Responsibility:

  • Build and maintain strong relationships with clients, understanding their business objectives and providing strategic guidance
  • Support client onboarding and training on the platform as needed
  • Maintain accurate records of client specs, and campaign updates, ensuring client feedback is captured and applied where appropriate
  • Serve as the liaison between clients and internal teams, ensuring timely delivery and resolution of any issues
  • Collaborate with sales and operations teams to ensure a seamless client experience
  • Anticipate campaign challenges and find ways to manage them
  • Manage end-to-end campaign execution, including planning, activation, monitoring, and optimization
  • Refer to prior campaign delivery to understand how it would affect current campaigns
  • Analyze campaign performance data and provide actionable insights to clients
  • Support campaign reporting and performance insights
  • Assist in post-campaign analysis and recommendations
  • Proactive issue resolution and clear communication with internal teams

Requirements:

  • 5+ years of experience as a media buying and client-facing experience is a plus
  • Strong understanding of all media terminology (CPM’s, impression buys etc.) including linear, cable, and streaming channels.
  • Excellent communication, problem solving, presentation, and relationship management skills
  • Analytical mindset with the ability to interpret campaign data and provide actionable insights
  • Highly organized with strong management skills
  • Proficiency with Excel, reporting tools, and CRM systems
What we offer:
  • 100% employer-paid premiums for medical, vision, dental and disability
  • Participation in employee profit-sharing bonuses (subject to company performance)
  • Life Insurance, EAP, HSA with employer contribution, Pet Insurance option
  • Unlimited PTO
  • Vacation Incentive Program
  • Hybrid work schedule
  • 401K company match
  • Training opportunities, conference attendance, and subscriptions to online courses

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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