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To support Commercial Director in achieving overall business objective and formulation of strategies in ensuring business attainment. Managing Catering team (including Catering sales, conference service and wedding team) and overseeing daily sales operation. Review sales production and implement sales action plan to achieve budgeted goals. To ensure that all local and corporate policies and procedures are observed, and to supervise the day-to-day operation of the Catering team.
Job Responsibility:
Support Commercial Director in achieving overall business objective and formulation of strategies
Managing Catering team (including Catering sales, conference service and wedding team) and overseeing daily sales operation
Review sales production and implement sales action plan to achieve budgeted goals
Ensure that all local and corporate policies and procedures are observed
Supervise the day-to-day operation of the Catering team
Maintain harmonious and professional relationship with all departments and Home Office
Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
Plan, organize, lead and control different projects and activities within the catering team
Identify coaching moments and ensure opportunities of learning and development for the sales team
Establish a rapport with the catering team and sales team other divisions within the hotel
Great understanding of Self-Esteem and Self-Actualization of Team and ensure proper support and help is provided
Hold monthly department meetings with catering team to ensure communication and address any issues
Participate in and develop staff training programs and development plans
Supervise, train and motivate department staff
Meet with Commercial Director on a weekly basis to communicate all sales activities and results
Actively network within the community to attract potential candidates for recruitment purposes
Prepare reviews and development plans and take appropriate personnel-related action
Conduct self in a professional manner at all times
Assist in other areas of the department as needed
Ensure to follow all P&C rules and regulation
Manage team’s overtime and annual leaves
Requirements:
University degree
From five years of experience in the related position with Four Seasons or other similar organization
Excellent communication skills – written and verbal in both Japanese & English
Have a global working perspective
Have the ability to supervise the day-to-day duties of the catering team
Applicants must have the right to work in Japan or be eligible for Japan work permit
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Business Attires at work