Director of Catering Job at Four Seasons (Chicago)

Director of Catering

Four Seasons

Location:
United States of America , Chicago

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

120000.00 - 140000.00 USD / Year

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Job Description:

The Director of Catering will lead and manage the catering team, ensuring efficient execution of events while maximizing revenue and delivering a high-quality experience for all guests. This leadership role requires a blend of strategic vision, operational expertise, and exceptional client service skills to ensure the seamless delivery of events that align with the brand's luxury standards.

Job Responsibility:

Lead, mentor, and manage the catering team
Actively solicit and secure new business, including corporate, social, and group events
Optimize space utilization and manage function space allocation
Work with Sales & Marketing and Revenue teams to develop event pricing strategies
Lead sales activities, including responding to inquiries, managing leads, and driving event conversions
Build and maintain relationships with key accounts, event planners, and stakeholders
Work with the Director of Banquet Operations and Executive Chef to monitor and manage Banquet and Food & Beverage expenses and revenues
Liaise with department heads to ensure smooth execution of all Catering and Group events
Oversee audio-visual requirements and ensure all logistical aspects of the event are handled efficiently
Prepare reports on booking pace, forecasting, month-end analysis, and other relevant metrics
Ensure team and relevant operating departments are kept up to date with competitor activities
Ensure compliance with safety and sanitation standards
Monitor industry trends and competitor activities
Ensure compliance with health and safety standards, as well as Four Seasons' policies and procedures

Requirements:

Strong commercial acumen, leadership, and team management skills
Commitment to employee training, learning, and development
Proven experience in event planning, catering, and sales management
Understanding of catering, menu planning, food and beverage service standards, and banquet operation matters
Knowledge of event management software (e.g., Golden Sales & Catering, Opera or similar tools)
Strong organizational and problem-solving abilities
Ability to manage large teams, handle complex schedules, and coordinate across departments
Excellent interpersonal and influencing skills
Excellent verbal and written proficiency in English

What we offer:

Energizing Employee Culture
Comprehensive learning and development programs
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
Paid Time Off & Holiday Pay
Eligibility to Annual Incentive Program
401(k) Retirement Plan including Employer Matching Program
Inclusive and diverse employee engagement & recognition events all year-round
Exclusive discount and travel programs with Four Seasons
Complimentary Employee Meals

Additional Information:

Job Posted:
January 15, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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