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Director of Catering

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Four Seasons

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Location:
Indonesia , Jakarta

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Director of Catering is responsible for leading the catering function to drive revenue growth, operational excellence, and exceptional guest experiences. This senior leadership role requires strong financial acumen, forecasting expertise, and the ability to manage high-performing teams while overseeing corporate, social, and wedding events in alignment with the hotel’s luxury brand standards.

Job Responsibility:

  • Lead, mentor, and manage the catering sales and events team, fostering a high-performance culture focused on collaboration, accountability, and service excellence
  • Set clear performance objectives, conduct regular evaluations, and provide coaching and career development opportunities
  • Oversee staffing, training, and succession planning to ensure consistent service delivery across all event segments
  • Drive catering revenue through proactive solicitation and conversion of corporate meetings, conferences, social events, and weddings
  • Demonstrate strong corporate and wedding acumen, tailoring sales strategies, proposals, and experiences to each segment
  • Build and maintain strong relationships with corporate clients, wedding planners, event organizers, and key stakeholders
  • Lead all catering sales activities including lead management, contract negotiations, and event confirmations
  • Develop and manage catering budgets, revenue targets, and expense controls with strong financial discipline
  • Prepare and analyze forecasting reports, booking pace, month-end results, and market trends to support strategic decision-making
  • Partner with Sales, Marketing, and Revenue Management teams to establish pricing strategies, demand forecasts, and optimal space utilization
  • Work closely with the Director of Banquet Operations and Executive Chef to monitor and optimize Food & Beverage revenues, costs, and profitability
  • Collaborate with Chefs, Banquet Operations, AV teams, Front Office, and other departments to ensure seamless execution of all catering and group events
  • Oversee function space allocation, event logistics, and audio-visual requirements to maximize guest satisfaction and operational efficiency
  • Ensure all events meet brand standards, service expectations, and contractual commitments
  • Monitor competitor activity and market trends, sharing insights with internal teams to support strategic planning
  • Ensure compliance with health, safety, and sanitation standards across all catering and event operations

Requirements:

  • Proven leadership experience managing multi-functional catering or events teams
  • Strong financial acumen, budgeting, and revenue forecasting expertise
  • In-depth knowledge of corporate events and luxury wedding planning
  • Excellent negotiation, relationship-building, and client management skills
  • Analytical mindset with experience in reporting, forecasting, and performance optimization
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Employee Meals

Additional Information:

Job Posted:
January 15, 2026

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