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The Director Of Catering Is Responsible For Leading And Managing All Catering And Event Operations At The DoubleTree By Hilton Lafayette. This Role Will Oversee Banquet Event Planning, Execution, And Client Relations While Maximizing Revenue Opportunities And Maintaining Hilton Service Standards. The Director Will Serve As The Primary Liaison Between Clients And Hotel Departments, Ensuring Seamless Coordination And Delivery Of Exceptional Events, Meetings, And Social Functions.
Job Responsibility:
Develop, Negotiate, And Close Catering Contracts To Achieve And Exceed Revenue Goals
Actively Solicit And Secure New Catering Business Through Networking, Prospecting, And Relationship-Building
Work Closely With The Sales And Revenue Teams To Maximize Catering And Banquet Space Utilization
Monitor Market Trends And Competitor Offerings To Adjust Sales Strategies
Partner With Clients To Understand Event Requirements And Create Customized Proposals
Ensure All Details Of Catering Contracts Are Communicated Clearly To The Banquet, Culinary, And Operations Teams
Oversee Banquet Event Orders (BEOs) And Conduct Pre- And Post-Event Meetings With Clients And Staff
Ensure Events Are Executed With Excellence, Meeting Hilton Brand Standards
Lead, Train, And Motivate The Catering Team To Deliver Outstanding Service And Meet Revenue Goals
Collaborate With The Banquet And Culinary Departments To Ensure Seamless Operations
Provide Coaching And Performance Feedback To Team Members
Maintain Strong Client Relationships By Providing Exceptional Service Before, During, And After Events
Handle Guest Concerns And Resolve Issues Promptly And Professionally
Ensure All Catering Operations Adhere To Hilton Brand Guidelines And Health & Safety Standards.
Requirements:
Bachelor’s Degree In Hospitality Management, Business Administration, Or Related Field Preferred
Minimum 5 Years Of Progressive Experience In Catering Sales, Conference Services, Or Banquet Management (Hilton Brand Or Full-Service Hotel Experience Strongly Preferred)
Proven Track Record Of Achieving Catering Revenue Goals
Strong Leadership, Organizational, And Communication Skills
Ability To Multitask In A Fast-Paced Environment And Manage Multiple Events Simultaneously
Proficiency In Hotel Sales Systems (Delphi, CI/TY, Or Similar) And Microsoft Office Suite
Ability To Work Flexible Hours, Including Evenings, Weekends, And Holidays As Needed
Frequent Standing, Walking, And Movement Between Meeting/Event Spaces
May Occasionally Lift Up To 25 Lbs.
What we offer:
Competitive Salary And Performance-Based Incentives
Health, Dental, Vision, And Life Insurance
Paid Time Off And Hilton Team Member Travel Program
Career Growth And Professional Development Opportunities Within Hilton Hotels.
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