Director of Catering & Conference Services Job at Four Seasons (Lana'i city)

Director of Conference Services & Catering

We are seeking a dynamic and commercially driven Director of Conference Services...

Location

Italy , Florence

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 2 years of leadership experience in Conference Services, Catering, or Events within a luxury hotel or resort environment
Proven track record in driving sales performance and revenue growth
Strong expertise in event planning, operations, and client relationship management
Experience managing and developing high-performing teams
Excellent communication, negotiation, and organizational skills
Ability to work in a fast-paced, high-pressure environment with flexibility for evenings, weekends, and holidays
Fluency in English and Italian is required
additional languages are a plus
Candidates must already hold valid authorization to work in Italy at the time of application

Job Responsibility

Drive the achievement of overall Commercial and Catering revenue goals, aligning with the hotel’s strategic objectives
Review sales production, pace, and performance
implement proactive sales action plans to meet or exceed budget targets
Partner closely with Sales to optimize function space utilization and revenue mix
Lead negotiations, proposals, and menu presentations to maximize profitability while meeting client expectations
Identify and execute upselling and cross-selling opportunities across all group and event segments
Develop weekly forecasts, annual budgets, and long-term planning strategies
Oversee the end-to-end planning and execution of all conferences, meetings, weddings, and social events
Ensure all programs are executed in line with brand standards and luxury service expectations
Act as the primary liaison for clients, ensuring seamless communication from contract signing through event completion

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Employee Meals

Fulltime

Director of Catering and Conference Services

Four Seasons Hotel Singapore is seeking a commercially driven and people-focused...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 5 years in a senior Catering, Conference Services or MICE leadership role within a luxury hospitality environment
Strong budgeting and forecasting capability
Excellent written and verbal communication skills
Degree in Hospitality Management, Business or equivalent preferred
Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only

Job Responsibility

Drive catering sales across corporate, social, MICE and group segments
Lead structured pipeline reviews and conversion strategies
Develop proactive need-period action plans to optimise space utilisation
Partner closely with Sales, Revenue Management and Banquet Operations to maximise profitability
Ensure timely proposal submission, disciplined follow-up, and strong client conversion
Deliver accurate forecasting and pacing oversight
Build a high-trust, high-performance culture within a well-established team
Provide clear direction, balanced feedback, and consistent accountability
Conduct structured 1:1 meetings and performance conversations with confidence
Develop and mentor managers to elevate commercial focus and execution standards

What we offer

A world-class luxury brand environment
Meaningful career growth opportunities
Best-in-class training and development
Competitive benefits and employee privileges
Complimentary stays at Four Seasons properties (subject to availability)

Fulltime

Director of Conference Services

Location

United States of America , Orlando

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Relevant Bachelor’s Degree / CMP Certification preferred
3 years or more experience in conference services, including large operations, and enjoy working in a fast paced environment as well as managing managers
Good organizational skills, attention to detail, ability to multitask and high level of creativity
Ability to work long and irregular hours, weekends, and evenings
Able to negotiate, organize, delegate & work under pressure
Basic knowledge of audio-visual equipment and Internet technology
Problem solving, leadership skills, and ability to handle customer service at a luxury level
Consistently demonstrates leadership behaviors by creating trust and openness, empowering people, and communicating clearly and transparently to create a high performing team that is innovative and adaptive
A successful candidate will have a flexible schedule, ability to work weekends and holidays
Must be fluent in English and possess legal work authorization in the United States

Job Responsibility

Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process
Communicates the needs and expectations of the client with all departments in the hotel and ensures successful execution of group and client satisfaction
Finalize the requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event
Maintain an active trace/follow-up system
Ensure accuracy of Banquet Checks and provide bill review on completion of program or event
Knowledge of Golden Sales and Catering (or similar) and Outlook
Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Supervise the execution of banquet events
Review all function space with banquet manager and when necessary head house attendant
Ensure satisfaction of client at the outset of all events

What we offer

Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits package
Medical Insurance after 30 days of employment
Employer-paid Dental and Vision insurance
401(k) and Retirement Plan Matching
Employee Assistance Program

Fulltime

Assistant Director of Catering

Assistant Director of Catering (Japanese Speaker) at Four Seasons Hotel Kyoto. T...

Location

Japan , Kyoto

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Native-level Japanese proficiency and business-level English proficiency
Passion for excellence
Expertise in hospitality operations
Proven leadership experience

Job Responsibility

To support Commercial Director in achieving overall business objective and formulation of strategies in ensuring business attainment
Managing Catering team (including Catering sales, conference service and wedding team) and overseeing daily sales operation
Review sales production and implement sales action plan to achieve budgeted goals
To ensure that all local and corporate policies and procedures are observed, and To supervise the day-to-day operation of the Catering team
Identify coaching moments and ensure that those moments become opportunities of learning and development for the sales team
Establish a rapport with the catering team and sales team other divisions within the hotel
Have a global working perspective and excellent communication skills – written and verbal
Great understanding of Self-Esteem and Self-Actualization of Team and ensure proper support and help is provided whenever needed
Have the ability to supervise the day-to-day duties of the catering team and assist as necessary

Fulltime