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Four Seasons Hotel Singapore is seeking a commercially driven and people-focused Director of Catering and Conference Services to lead one of the hotel’s significant revenue-generating departments. This is a key Department Head role requiring strong commercial leadership, disciplined execution, and the ability to build a high-performing and engaged team within a luxury environment.
Job Responsibility:
Drive catering sales across corporate, social, MICE and group segments
Lead structured pipeline reviews and conversion strategies
Develop proactive need-period action plans to optimise space utilisation
Partner closely with Sales, Revenue Management and Banquet Operations to maximise profitability
Ensure timely proposal submission, disciplined follow-up, and strong client conversion
Deliver accurate forecasting and pacing oversight
Build a high-trust, high-performance culture within a well-established team
Provide clear direction, balanced feedback, and consistent accountability
Conduct structured 1:1 meetings and performance conversations with confidence
Develop and mentor managers to elevate commercial focus and execution standards
Foster engagement while maintaining strong performance expectations
Communicate with clarity, structure and professional confidence
Represent the department effectively in Executive Committee discussions
Ensure strong alignment with Banquets, Culinary, Rooms, Finance and Sales
Drive proactive issue resolution and minimise operational escalations
Oversee flawless execution of all catering and conference events
Ensure accuracy and precision in contracts, proposals and function documentation
Maintain strong relationships with key corporate clients, planners and agencies
Lead pre- and post-event evaluations to continuously elevate standards
Requirements:
Minimum 5 years in a senior Catering, Conference Services or MICE leadership role within a luxury hospitality environment
Strong budgeting and forecasting capability
Excellent written and verbal communication skills
Degree in Hospitality Management, Business or equivalent preferred
Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only
What we offer:
A world-class luxury brand environment
Meaningful career growth opportunities
Best-in-class training and development
Competitive benefits and employee privileges
Complimentary stays at Four Seasons properties (subject to availability)