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Four Seasons Logo Four Seasons · Hospitality and Tourism

Director of Catering and Conference Services

Singapore, Singapore · Job Posted March 13, 2026
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Job Description

Four Seasons Hotel Singapore is seeking a commercially driven and people-focused Director of Catering and Conference Services to lead one of the hotel’s significant revenue-generating departments. This is a key Department Head role requiring strong commercial leadership, disciplined execution, and the ability to build a high-performing and engaged team within a luxury environment.

Job Responsibility

  • Drive catering sales across corporate, social, MICE and group segments
  • Lead structured pipeline reviews and conversion strategies
  • Develop proactive need-period action plans to optimise space utilisation
  • Partner closely with Sales, Revenue Management and Banquet Operations to maximise profitability
  • Ensure timely proposal submission, disciplined follow-up, and strong client conversion
  • Deliver accurate forecasting and pacing oversight
  • Build a high-trust, high-performance culture within a well-established team
  • Provide clear direction, balanced feedback, and consistent accountability
  • Conduct structured 1:1 meetings and performance conversations with confidence
  • Develop and mentor managers to elevate commercial focus and execution standards
  • Foster engagement while maintaining strong performance expectations
  • Communicate with clarity, structure and professional confidence
  • Represent the department effectively in Executive Committee discussions
  • Ensure strong alignment with Banquets, Culinary, Rooms, Finance and Sales
  • Drive proactive issue resolution and minimise operational escalations
  • Oversee flawless execution of all catering and conference events
  • Ensure accuracy and precision in contracts, proposals and function documentation
  • Maintain strong relationships with key corporate clients, planners and agencies
  • Lead pre- and post-event evaluations to continuously elevate standards

Requirements

  • Minimum 5 years in a senior Catering, Conference Services or MICE leadership role within a luxury hospitality environment
  • Strong budgeting and forecasting capability
  • Excellent written and verbal communication skills
  • Degree in Hospitality Management, Business or equivalent preferred
  • Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only

What we offer

  • A world-class luxury brand environment
  • Meaningful career growth opportunities
  • Best-in-class training and development
  • Competitive benefits and employee privileges
  • Complimentary stays at Four Seasons properties (subject to availability)
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