Director of Catering and Conference Services

• Oversee all aspects of a profit and service driven Catering Sales Department
• Supervision of the conference services, catering sales and administrative staff in their day-to-day roles
• Review for accuracy and assign to the Conference Services Managers all booking turnovers from the Sales Department
• Prepare with analysis the Catering and Conference Services weekly 3-Month financial forecast, month end financial summaries, and contribute to the annual Marketing Plan and Budget
• Assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit
• Act as the liaison for all vendor/supplier related clients’ needs
• Complete periodic audits of the Account and Booking Data in Golden Sales & Catering
• Evaluate current sales practices and make recommendations to maximize profitability
• Oversee the quarterly administration and seek new ways to motivate and maximize revenues with incentive plans
• Finalize the requirements of personally booked or assigned Catering and Conference Services bookings while maximizing revenue potential
• Supervise the execution of banquet events
• Find solutions to challenges that arise while groups are on property
• Maintain knowledge of hotel facilities, capacities and dimensions of meeting space
• Plan and attend meetings with hotel staff and clients
• Conduct performance evaluations and mentor Conference Service Managers and Administrative Assistants
• Comply with Four Seasons standards for sales and marketing
• Assist with all inquiries within the sales, marketing and catering department
• Maintain an active and visible role in the local business and social community
• Periodically host and ensure maximum effectiveness of Banquet Event Order Meetings and Resume meetings
• Perform other tasks or projects as assigned by hotel management

• A minimum of 2–3 years’ experience in a similar role within a luxury brand, preferably with strong knowledge of the UAE market
• Knowledge of Catering Sales operations, hygiene standards, and cost control procedures
• Strong leadership, organizational, and financial management skills
• Excellent communication, interpersonal, and guest service skills
• Ability to work in a fast-paced environment and as part of a team
• Proficient in English (speaking, reading, writing)
• Arabic language is a plus

Arabic language is a plus

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Laundry/Dry Cleaning for Business Attire
• Complimentary Employee Meals