CrawlJobs Logo
Van Kaizen Logo Van Kaizen · IT - Software Development

Director of Casino Operations

· Job Posted July 03, 2026
Apply Position
Job Link Share

Job Description

Are you a commercially minded operator who thrives on shaping how players experience online casino games? Our client is seeking a Director of Casino Operations to lead the day-to-day commercial performance of our client's online casino. This remote role lets you work globally, guiding game performance, supplier relationships, player experience, promotions, and cross-functional execution. You will report to the General Manager and act as a trusted operating partner, helping drive growth, profitability, and operational discipline as the business scales in a fast-changing market. You will combine data-driven planning with a hands-on leadership style to turn strategy into clear, executable plans. If you enjoy balancing player delight with commercial results and want to influence every corner of a growing online casino, this is the role for you.

Job Responsibility

  • Own key casino performance metrics including revenue, engagement, retention, player value, redemption behavior, and bonus efficiency
  • identify opportunities and partner with Analytics to study trends and inform planning
  • Manage relationships with game providers, aggregators, platform vendors, and strategic partners
  • optimize the game portfolio, content strategy, and supplier economics
  • evaluate new providers and partnerships
  • Own the end-to-end operating experience of the casino
  • remove friction across onboarding, payments, promotions, gameplay, customer support, and redemptions
  • partner with Product, Payments, Risk, VIP, CRM, and Customer Support to improve journeys
  • Drive strategic growth and partnerships by identifying opportunities to improve efficiency, engagement, and commercial performance
  • evaluate vendors, technologies, and initiatives that support long-term growth
  • support commercial negotiations with suppliers and partners
  • Lead cross-functional initiatives as a trusted operating partner to the General Manager
  • establish accountability and operating discipline
  • help build the foundation needed to scale the business
  • In the first 12 months, aim to improve key KPIs, increase visibility into supplier performance, enhance player onboarding and experience, develop strategic partnerships, and become a visible member of the leadership team

Requirements

  • 7+ years of experience in online casino, iGaming, sportsbook, social casino, sweepstakes, or related digital gaming businesses
  • Strong understanding of gaming economics, player behavior, retention, and promotional strategy
  • Experience managing external vendors, suppliers, or commercial partnerships
  • proven data-driven decision making
  • Experience leading cross-functional initiatives in a fast-paced environment
  • strong analytical, communication, and stakeholder management skills
  • Preferred: experience working for a leading online casino, iGaming, sweepstakes, or social casino operator
  • managing game providers, aggregators, and platform partnerships
  • experience influencing P&L, payments, loyalty, CRM, fraud, or engagement technologies
  • experience operating in a growth-stage business
  • Candidate profile: you are a commercially minded operator who enjoys building and improving businesses
  • you balance KPI review, supplier negotiation, opportunity evaluation, and cross-functional execution, translating strategy into action

What we offer

  • dynamic, inclusive culture
  • chance to shape a fast-growing gaming brand from a strategic leadership seat
  • merit-based package that recognizes impact and results
Van Kaizen - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Director of Casino Operations

8 matching positions

Director of Operations

You will lead a global, remote effort to build and scale the operational backbon...
Location
Location
Isle of Man
Salary
Salary:
Not provided
vankaizen.com Logo
Van Kaizen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior operations leadership in casino, sportsbook, crypto gaming, or sweepstakes
  • Expertise in KYC/AML, fraud, compliance, risk, casino and sportsbook exposure, payments, and crypto custody
  • Hands‑on experience with risk, identity, and crypto tools such as Greco, Seon, GeoComply, ShuftiPro/SumSub, Fireblocks, Level1, and Chainalysis/TRM
  • Experience scaling startups or high‑growth operators
  • understanding of Gen Z behavior, entertainment UX, and creator‑driven acquisition
  • Highly structured, analytical, hands‑on, proactive, and calm under pressure
  • able to make high‑stakes decisions quickly
  • Excellent collaboration and communication
  • comfortable in fast‑paced, culturally diverse environments
  • Comfortable working in a globally remote team and across multiple time zones
Job Responsibility
Job Responsibility
  • Build and optimize operational systems: payments, crypto, fraud, KYC/AML, support, VIP ops, responsible gaming, withdrawal flows, and creator operations
  • Implement SOPs, workflows, dashboards, and incident protocols
  • ensure readiness for new features, global rollouts, creator campaigns, missions, and high-traffic moments
  • Provide regulatory, legal, and compliance leadership
  • define what is legal and compliant for campaigns and messaging across regions
  • review product features and marketing claims
  • Manage risk, fraud, AML, and exposure for casino and sportsbook
  • set limits on bets and jackpots
  • monitor payout ratios and risk signals
  • Oversee payments and crypto operations
What we offer
What we offer
  • Flexible work
  • a clear path for growth
  • the chance to impact a launch that blends entertainment, crypto, and sweepstakes experiences
Read More
Arrow Right
New

Director of IT Operations

Be the face of Muckleshoot Casino Resort for new hires and team members; exempli...
Location
Location
United States , Auburn
Salary
Salary:
Not provided
casinocareers.com Logo
Casino Careersv
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Technology, Information System Management or related field. Four (4) years of successful IT Program Manager/Coordinator experience may be considered in lieu of degree requirements.
  • Seven (7) years of experience in IT Operations, with at least five (5) years in a leadership role, preferably in the gaming, tourism, and hospitality industry.
  • Ability to obtain a Class III A gaming license.
  • Experience championing IT operations in a 24/7 environment.
Job Responsibility
Job Responsibility
  • Be the face of Muckleshoot Casino Resort for new hires and team members
  • exemplify Muckleshoot Casino Resort’s values and set a great example by always demonstrating excellent guest service and professionalism.
  • Practice, support, and promote the Vision and Mission Statements, Core Values, and Management/Leadership Standards of the Muckleshoot Casino Resort.
  • Manage 3rd-party vendors for day-to-day operations, including support desk and employee onboarding/offboarding.
  • Partners with the executive sponsor to communicate program goals, objectives, and potential outcomes.
  • Perform monthly audits to ensure compliance.
  • Collaborate with department heads to find ways that IT can make delivering client work more efficient and pain-free.
  • Provide on-call support when necessary.
  • Develops and controls the program budget and manages expenditures within agreed spending plans.
  • Ensure IT operations align with all applicable tribal, federal, and state gaming regulations, including NIGC (National Indian Gaming Commission) requirements.
What we offer
What we offer
  • Competitive salary of $171,838.50 - DOE with discretionary performance bonuses 2x a year
  • Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents
  • Complimentary meals and covered team member parking
  • Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage
  • Flexible Spending Account options for health care expenses
  • Company-paid gaming licenses (Class A & Class B)
  • Variety of additional voluntary benefits and retirement plans
  • Fulltime
Read More
Arrow Right

Director of Sales, Casino

The Director of Sales, Casino is responsible for owning and driving new logo acq...
Location
Location
United States
Salary
Salary:
Not provided
duettocloud.com Logo
Duetto
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience selling enterprise SaaS solutions in complex B2B environments
  • Strong preference for prior experience selling into casinos gaming hospitality or integrated resorts
  • Track record of closing large ACV deals with long sales cycles
  • Comfort engaging with senior executives and leading strategic commercial conversations
  • Highly structured self driven and disciplined in pipeline and account management
Job Responsibility
Job Responsibility
  • Execute the full sales cycle for casino and integrated resort opportunities, managing every stage from initial engagement through contract signature
  • Develop and lead strategic account plans for target global casino groups and flagship properties to drive expansion and revenue growth
  • Navigate complex buying committees, including executive stakeholders across gaming leadership, hotel operations, finance, IT, and compliance
  • Establish high-quality enterprise pipelines aligned with global casino ARR targets through disciplined deal management and prospecting
  • Position Duetto’s differentiated value proposition by demonstrating deep knowledge of casino revenue drivers and regulatory considerations versus traditional competitors
  • Act as a trusted advisor to C-level and VP-level casino executives, leveraging commercial acumen to establish long-term strategic partnerships
  • Collaborate with marketing, sales enablement, and leadership to refine vertical-specific messaging, playbooks, and deal strategies
  • Provide structured feedback to the product strategy team regarding casino-specific use cases and market requirements to influence the product roadmap
  • Maintain high levels of forecast accuracy and deal discipline, providing regular board-level visibility into the casino pipeline
  • Perform other related duties as needed to support team and company priorities
Read More
Arrow Right

Director of Security (Casino & Gaming)

A leading casino and entertainment destination in New York State is seeking a hi...
Location
Location
United States , South Ozone Park
Salary
Salary:
168000.00 USD / Year
solomonpage.com Logo
Solomon Page
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Criminal Justice, Law Enforcement, or a related field (required)
  • Minimum 7 years of casino security experience, including 5+ years in a senior leadership capacity within a large-scale gaming facility (2,000+ slot machines, 100+ table games preferred)
  • Proven experience developing and executing comprehensive security programs in compliance with gaming regulations
  • Strong knowledge of risk management, emergency response, and investigative procedures
  • Exceptional leadership, communication, and interpersonal skills with the ability to remain calm and authoritative under pressure
  • Ability to obtain and maintain all required state and federal licenses, including a Key Gaming License from the New York State Gaming Commission
Job Responsibility
Job Responsibility
  • Provide strategic and operational direction to the Security Department to ensure the ongoing safety of guests, employees, and property
  • Develop, implement, and enforce departmental policies, procedures, and training programs aligned with New York State Gaming Commission requirements and casino internal controls
  • Supervise and mentor a diverse team of security professionals, ensuring effective communication across shifts and departments
  • Oversee all investigations, incident reports, and follow-up documentation
  • ensure thorough and timely reporting of all security-related matters
  • Partner closely with external agencies—including NYPD, FDNY, FBI, and USSS—to ensure coordinated response and compliance
  • Lead daily security briefings, ensuring officers are informed, aligned, and equipped to handle evolving situations
  • Identify, investigate, and report potential risks or breaches of policy, maintaining discretion and professionalism at all times
  • Develop and manage the department budget, ensuring efficient resource allocation and cost control
  • Monitor and enhance security technology and access control systems
What we offer
What we offer
  • Target Bonus: 16.7%
  • Relocation assistance up to $12,500 provided for the right candidate
  • Fulltime
Read More
Arrow Right

Director of Slot Operations

Delaware North Gaming is hiring a Director of Slot Operations to join our team a...
Location
Location
United States , Nashua
Salary
Salary:
111900.00 - 151000.00 USD / Year
casinocareers.com Logo
Casino Careersv
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of experience in slot operations management at a senior level
  • Experience with management of yearly budgets, monthly P&L’s, quarterly departmental reviews for the Slot team
  • Ability to obtain and maintain a state gaming license
  • Strong computer skills, including Microsoft Office Suite
  • Ability to remain calm and collected under pressure
  • Ability to work flexible shifts
  • No degree required
Job Responsibility
Job Responsibility
  • Ensure compliance with all applicable laws, regulations, and rules
  • Develop, implement, and enforce all departmental policies and procedures
  • Establish the annual departmental budget and ensures adherence to the planned budget
  • Monitor and report on slot performance
  • adjust machines to maximize profitability
  • Evaluates new equipment for purchase
  • coordinates all machine repairs, moves, and installation with maintenance and the state gaming authority
  • Manage and direct the selection, training, development, and appraisal of the team
  • Provide leadership to others through example and sharing of knowledge and skill
  • Organize and delegate assignments as assigned to the Shift Manager
What we offer
What we offer
  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts
  • Full relocation available
  • Fulltime
Read More
Arrow Right

Operations Director

An established and growing gaming business is seeking an experienced Operations ...
Location
Location
United Kingdom , Milton Keynes
Salary
Salary:
110000.00 GBP / Year
mccarthyrecruitment.com Logo
McCarthy Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a senior operational leadership role within casinos, gaming or betting
  • Strong working knowledge of gambling regulation and compliance frameworks
  • A track record of leading multi‑site operations and senior management teams
  • Experience integrating acquired businesses or turning around underperforming operations
  • Commercial acumen combined with a strong service and customer mindset
  • The ability to cut through complexity, challenge assumptions and establish facts quickly
  • Gravitas, credibility and the confidence to influence at board and group level
Job Responsibility
Job Responsibility
  • Provide strategic and operational leadership across the casino portfolio
  • Drive commercial performance, profitability and revenue growth
  • Lead cultural integration following acquisitions, embedding consistent standards and ways of working
  • Ensure full compliance with UK gambling legislation, LCCP requirements and regulatory best practice
  • Build strong, visible leadership presence across sites, earning credibility quickly
  • Develop and coach senior casino leadership teams, strengthening succession and capability
  • Balance service excellence with operational discipline and cost control
  • Act as the senior operational interface between UK operations and wider group stakeholders
What we offer
What we offer
  • car allowance
  • bonus
  • Fulltime
Read More
Arrow Right

Casino Director

Our client is a fast-growing, crypto-native gaming platform building a full casi...
Location
Location
United Kingdom
Salary
Salary:
Not provided
vankaizen.com Logo
Van Kaizen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in online casino / iGaming operations
  • At least 2 years at Head, Director, or senior leadership level
  • Strong experience across casino operations, VIP, retention, CRM, onboarding, bonusing, and player lifecycle management
  • Experience managing providers, aggregators, and game portfolios
  • Solid understanding of operational KPIs including GGR, NGR, LTV, churn, conversion, and bonus optimisation
  • Ability to build teams and operational structures from scratch
Job Responsibility
Job Responsibility
  • Lead the operational launch for casino operations, including onboarding, retention, VIP, CRM, bonusing, and the player lifecycle
  • Manage providers, aggregators, and game portfolios, optimising performance and monitoring key metrics
  • Build teams, processes, and governance structures from scratch with clear SLAs
  • Collaborate with game design, product, and engineering to ensure smooth integration of games into HTML5 and Pixi.js environments
  • Define quality standards, maintain technical documentation, and ensure regulatory compliance in our markets
  • Fulltime
Read More
Arrow Right

Interim Director of Accounting / Interim Controller

Robert Half is seeking an Interim Director of Accounting / Interim Controller fo...
Location
Location
United States , Las Vegas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of progressive accounting experience with prior leadership responsibility
  • Proven experience as a Controller, Director of Accounting, or senior accounting lead
  • Hands-on mindset — willing and able to do the work, not just delegate
  • Strong technical accounting foundation across payroll, AP, AR, and GL
  • Experience remediating accounting issues in complex, fast-moving environments
  • Comfortable operating in ambiguous or transitional situations
  • Ability to work onsite initially and communicate effectively with both finance and operations
  • A minimum of 10 years of accounting experience, including leadership roles
  • Strong expertise in general ledger management, financial reporting, and reconciliations
  • In-depth knowledge of US GAAP and audit compliance requirements
Job Responsibility
Job Responsibility
  • Provide interim accounting leadership while remaining actively involved in execution
  • Assist various departments that may include, but are not limited to: General Ledger, Payroll, Compliance, Accounts Payable and Accounts Receivable
  • Lead cleanup of historical accounting issues and corrections impacting 2024–2025
  • Support accelerated and reliable month-end close
  • Review and correct P&L classification and departmental allocations
  • Step into hands-on accounting work as needed (journal entries, reconciliations, corrections)
  • Evaluate and improve accounting workflows, including approval matrices
  • Partner with operational leaders to understand transaction drivers and historical practices
  • Coach and redirect internal accounting personnel toward forward-looking execution rather than retrospective clean-up
  • Assist leadership with readiness for future system and process improvements
What we offer
What we offer
  • Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
  • Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan
Read More
Arrow Right