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Arrive Logistics Logo Arrive Logistics · Logistics

Director of Carrier Capacity, Arrive Fresh

United States, Tampa · Job Posted July 03, 2026
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Job Description

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Job Responsibility

  • Direct the overall operations, strategy, and execution of the Arrive Fresh carrier capacity department to maximize service and buying power within the fresh produce sector
  • Inspire, mentor, and coach Carrier Capacity Managers and Carrier Account Representatives of all tenures to build specialized sales and procurement skills
  • Cultivate a high-performing, collaborative team culture focused on professional development, talent retention, and engagement
  • Develop and implement robust Carrier Compliance and Claims Management programs tailored to the unique demands of temperature-controlled and perishable freight
  • Ensure strict operational compliance with food safety regulations, including the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and the Perishable Agricultural Commodities Act (PACA)
  • Collaborate with Business Development and Client Success leadership to align departmental goals, resolve operational bottlenecks and execute cross-functional strategic initiatives
  • Create and implement Standard Operating Procedures (SOPs) for specialized carrier procurement, onboarding, and service delivery
  • Oversee bid management processes with growers (shippers) and key institutional customers (retail, foodservice, processor, and wholesale accounts)
  • Partner with Technology teams to enhance Transportation Management System (TMS) functionality, driving operational efficiency and a premium carrier experience
  • Analyze key performance indicators (KPIs) such as lane pricing, tender acceptance, carrier retention, and service delivery to optimize network productivity

Requirements

  • Bachelor’s Degree in Business Administration, Logistics, Supply Chain, or equivalent professional experience preferred
  • 15+ years of relevant brokerage experience in third-party logistics (3PL) or freight brokerage operations
  • 10+ years of dedicated experience in produce and floral logistics, with deep knowledge of perishable cold-chain capacity procurement
  • 6+ years of logistics leadership experience managing, coaching, and scaling carrier capacity or carrier sales teams
  • Proven expertise in food safety regulations including FSMA, STF, and PACA, with experience building specialized carrier compliance programs
  • Demonstrated experience in bid management, carrier contract negotiations, and transportation network pricing
  • Expertise in leveraging modern Transportation Management Systems (TMS) and analytical platforms to track and improve carrier performance
  • Excellent communication, presentation, and interpersonal skills, with a bold leadership presence and a solutions-oriented mindset

What we offer

  • Medical, dental, vision, life, disability, and supplemental coverage
  • Matching 401(k) program
  • Employee Resource Groups
  • Office wide engagement activities, team events, happy hours and more
  • Casual dress code
  • Work in the booming city of Tampa, FL – convenient location close to the airport, bay, and downtown
  • Free coffee
  • Free on-site parking
  • Free counseling sessions through Employee Assistance Program
  • Company paid holidays, paid vacation time and wellness days
  • 100% paid parental leave
  • Referral Program
  • Relocation assistance
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