Job Description
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. As a Director of Business Program Management you will be a strategic and detail-oriented Sales Operations Program Manager to lead the Rhythm of Business (ROB) for the Corporate segment. This role is responsible for designing and executing the operational cadence that enables segment leadership to drive performance, make data-informed decisions, and stay aligned with corporate priorities. The Program Manager will own the end-to-end ROB framework for the segment—including planning cycles, business reviews, forecasting checkpoints, and performance tracking—ensuring that the segment’s unique needs are reflected in operational processes and insights. This role requires strong program management skills, deep collaboration with segment stakeholders, and a clear understanding of sales operations at both strategic and tactical levels. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
