Director of Business Operations

As a Director of Business Operations, you’ll be the execution leader for Dialpad’s pre-close revenue engine. This role owns forecast integrity, pipeline governance, deal inspection rigor, go-to-market readiness, and pre-sales capacity alignment across Enterprise, Mid-Market, Commercial, Small Business, Professional Services, and Solution Engineering. You will lead a team of Revenue Operations Managers and serve as the operational bridge between Sales, Product, Marketing, Product Marketing, and Executive leadership to ensure new initiatives translate into measurable revenue outcomes. You will be accountable for improving win rates, reducing late-stage slippage, and elevating operational discipline across the revenue organization. This is a highly visible role working directly with Sales, Solution Engineering, and executive leadership.