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The Director of Analytics will guide the efforts of a cross functional team of analysts including both direct and indirect reports. The leader and team will use data to uncover opportunities, anticipate challenges, and deliver clear, actionable recommendations to improve profitability and enhance guest experience at Cache Creek Casino Resort. This role requires not just technical expertise, but the ability to communicate complex findings in a simple, persuasive way that drives action. The Director of Analytics will anticipate business needs, identify revenue and efficiency opportunities, and craft strategies that directly impact the bottom line. This position will partner across all facets of the organization, develop a team of Analysts to think critically around performance, and serve as a strategic leader for the resort in instilling a culture of data-driven decision-making.
Job Responsibility
Act as the primary business advisor to operations leaders, ensuring data insights directly influence decision-making
Translate complex analytics into simple, compelling business stories that resonate among leaders with varying degrees of exposure to data and analytics
Present insights and recommendations with clarity, confidence, and an emphasis on measurable business impact
Continuously monitor business performance across all gaming (slots, table games) and non-gaming departments (hospitality, F&B, other) to spot emerging trends, risks, and opportunities
Develop forward-looking analyses, forecasting and scenarios to guide strategy, rather than just reporting on past performance
Recommend and help implement initiatives that increase revenue, improve efficiency, or improve guest / employee experience
Quantify the impact of strategic initiatives to align leadership and prioritize resources against the biggest opportunities
Deliver real-time insights and dashboards on KPIs around gaming performance, hotel occupancy, labor utilization, and other key areas of resort operations
Build and lead a team of analysts skilled in BI, predictive analytics, and data storytelling
instill a culture of curiosity and proactive problem-solving
Partner with Finance, IT and Marketing counterparts to identify opportunities to integrate new data sources and improve processes around data storage / access
Train operators to leverage analytical tools effectively in daily decision-making
Ensure consistency in metrics and data definitions across the enterprise
Ability to adapt to business needs
willingness to be tactical and hands-on with data when needed, while maintaining long-term strategic vision of Analytics’ role
Ability to prioritize projects across multiple stakeholders and efficiently utilize time and resources
Requirements
Bachelor's degree in Business, Analytics, Economics, or related field (Master's preferred)
minimum of 7 years of job related analytics, business intelligence, or strategy experience
minimum of 3 years in a leadership role preferably with direct reports
proven track record of delivering measurable revenue growth or cost savings through strategic use of data
experience in and passion for gaming and hospitality
exceptional communication and storytelling skills
ability to influence senior leaders with data-driven narratives
ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
ability to write routine reports and correspondence
ability to speak effectively before groups
ability to apply advanced mathematical concepts
ability to solve practical problems and deal with a variety of concrete variables
must have familiarity with data warehousing, cloud platforms, and enterprise reporting tools
proficiency with Microsoft Excel and PowerPoint
experience with integrating new data sources and improving data access processes
advanced skills with BI tools and data platforms (e.g., Tableau, Power BI, SQL, Python, R)