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The Director of Billing will work closely with the finance and accounting department teams and is a business partner to the attorneys responsible for billing clients' fees and expenses.
Job Responsibility:
Lead and manage the firm's centralized billing function
Understand the firm's billing requirements and help improve the firm's client centric billing function based on single point of contact
Play a key role in recruiting new talent for the reorganized function
Serve as an effective leader and coach to team members
Provide coaching and feedback, inspiring team members' continued development
Identify critical business issues faced by the billing and client service team
Partner with financial systems management to develop billing technology solutions
Consider the use of machine learning/AI tools as it relates to recurring major functions
Evaluate, recommend, and execute continuous process improvements
Work closely with Risk Management and client intake team to ensure outside counsel guidelines are aligned with billing practices
Develop strong relationships with billing attorneys to ensure that their and their clients' needs are met
Requirements:
Experience running a client services function within a service center environment.
Significant accounting experience in a professional service industry
Strong experience managing staff with a proven ability to lead people
Proven track record of successful change management
Experience with Aderant and e-billing systems highly desirable
Proven ability to lead, develop, and contribute to quality team relationships
Ability to change and adapt to current and future responsibilities and circumstances