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Director of Beverage and Food

Brazil, Sao Paulo · Job Posted January 21, 2026
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Job Description

Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

Job Responsibility

  • Functions as the strategic business leader of the property’s food and beverage/culinary operation
  • Oversees the development and implementation of departmental strategies
  • Ensures implementation of the brand service strategy and brand initiatives
  • Ensures the food and beverage/culinary operation meets the brand’s target customer needs
  • Ensures employee satisfaction
  • Focuses on growing revenues and maximizing the financial performance of the department
  • Develops and implements property-wide strategies that deliver products and services
  • Sets expectations and holds food and beverage leadership team accountable
  • Reviews financial reports and statements
  • Makes recommendations for CAPEX funding
  • Works with food and beverage leadership team to develop strategies
  • Establishes challenging, realistic and obtainable goals
  • Strives to improve service performance
  • Develops and manages Food and Beverage budget
  • Monitors the department’s actual and projected sales
  • Ensures cash control and liquor control policies are in place
  • Focuses on maintaining profit margins
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Encourages and builds mutual trust, respect, and cooperation
  • Achieves and exceeds goals
  • Serves as a role model
  • Develops means to improve profit
  • Identifies opportunities to increase profits
  • Ensures that regular, on-going communication occurs
  • Establishes and maintains open, collaborative relationships
  • Develops a food and beverage operating strategy
  • Identifies the developmental needs of others
  • Stays aware of market trends
  • Provides services that are above and beyond for customer satisfaction
  • Improves service
  • Reviews findings from comment cards and guest satisfaction results
  • Reviews comment cards, guest satisfaction results and other data
  • Empowers employees
  • Estimates cost and benefit ratio
  • Shares plans to take corrective action
  • Provides guidance and direction to subordinates
  • Coaches and supports food & beverage leadership team
  • Hires food & beverage leadership team members
  • Sets goals and expectations for direct reports
  • Ensures that expectations and objectives are clearly communicated
  • Brings issues to the attention of Human Resources
  • Ensures employees are treated fairly
  • Coaches team
  • Informs and/or update the executives, the peers and the subordinates
  • Provides information to supervisors, co-workers, and subordinates
  • Analyzes information and evaluating results
  • Estimate food, liquor, wine, and other beverage consumption
  • Order and purchase equipment and supplies

Requirements

  • High school diploma or GED
  • 6 years experience in the food and beverage, culinary, event management, or related professional area
  • OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 4 years experience in the food and beverage, culinary, event management, or related professional area
  • Knowledge of principles and processes for providing customer and personal services
  • Knowledge of management of financial resources
  • Knowledge of administration and management
  • Applied Business Knowledge
  • Knowledge of management of material resources

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