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Beverly Wilshire, a Four Seasons Hotel, is looking for a Director of Banquets who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Director of Banquets reports to the Director of Food & Beverage.
Job Responsibility:
Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met
long-range strategic planning for outlet operation
be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience
work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef, and Director of Catering to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments
control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed
comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
work harmoniously and professionally with co-workers and supervisors
Requirements:
3-5 years of previous experience in a related position
knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting
ability to operate computer equipment and other F&B computer systems
What we offer:
Be part of a cohesive team with opportunities to build a successful career with global potential
have access to a robust benefit plan
have the opportunity to engage in diverse and challenging work