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Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues. We are actively searching for an experienced and energetic individual to become Director of Banquets of Four Seasons Hotel San Francisco who will lead and oversee operations of our banquets.
Job Responsibility
Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department
Ensure established cultural and core standards are met
Long-range strategic planning for outlet operation
Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Coordinate set-up requirements for hotel and off-site functions according to the banquet event order
Communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure all details of the function are carried out
Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits
Work closely with the Assistant Director of Food & Beverage or Director of Food & Beverage, Executive Chef, and Director of Catering to design an effective menu and wine list while ensuring excellent product quality at a fair price
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements
Follow all Safety and Sanitation policies when handling food and beverage
Responsible service of alcohol, according to local ordinance
Requirements
Minimum of three years of management experience in a high volume, luxury environment
Department Head experience is preferred
Knowledge of POS systems required
Micros Symphony knowledge preferred
Degree in food service, hospitality, or similar preferred
Ability to quickly and positively establish rapport
Above average communication skills - both written and oral
Current Four Seasons employees, candidates with additional language skills and those with prior experience in a luxury hotel/environment will receive priority consideration