Director of Banquets Job at Marriott Bonvoy (Tysons Corner)

Director of Banquets

Marriott Bonvoy

Location:
United States , Tysons Corner

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

104000.00 - 139000.00 USD / Year

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Job Description:

Manages all event service, banquet and event technology operations and staff on a daily basis. Core area of responsibility is the event operation team, including the Senior Banquet Managers, Banquet Managers, Senior Event Service Managers, Event Service Managers, Event Technology and Operations Managers. Position ensures the highest level of service throughout the event phase. Maximizes revenue opportunities by up-selling during the event phase and maximizes profit by effectively managing costs. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the Event Operations Department.

Job Responsibility:

Manages all event service, banquet and event technology operations and staff on a daily basis
Ensures the highest level of service throughout the event phase
Maximizes revenue opportunities by up-selling during the event phase and maximizes profit by effectively managing costs
Achieving guest and employee satisfaction and for managing the financial performance of the Event Operations Department
Works with the management team to develop and implement the business plan and long term strategies for event operations
Establishes and monitors measurable goals for the department
Champions all standards, policies and procedures in the Event Operations departments
Oversees the execution of event logistics for all events
Oversees the administrative processes associated with the event phase of a function
Ensures function space and corresponding heart of the house areas are cleaned and maintained
Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines
Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures
Participates in MVP audits and level certification for all technicians
Ensures employees maintain required certification
Assists with implementation and execution of all event related corporate initiatives and promotions
Ensures department is working within budget and adjusts expenditures according to revenues
Maintains awareness of current trends in event management and integrates into the operation in a timely manner
Reviews effectiveness of event operations annually and makes appropriate adjustments
Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
Maintains customer satisfaction to insure retention and growth of business through referrals and repeat events
Leads execution of activities in Event Operations to support the Event Management strategy
Leads event management/operations meetings
Coordinates the Event Operations members of Event Delivery teams
Works with culinary team to ensure compliance to food handling and sanitation standards
Works with Human Resources to ensure compliance with all applicable laws and regulations
Ensures that regular, ongoing communication is happening in all areas of event operations
Communicates effectively with property departments outside of Event Operations
Maintains a strong working relationship with guests/clients, vendors and competitors
Reviews staffing levels to ensure that guest service and operational needs are met
Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts
Attends pre-event meetings to understand group needs, set appropriate expectations and gather critical information to communicate to Event Operations Team
Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures and Local Standard Operating Procedures (SOPs and LSOPs) and support the Peer Review Process
Ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day

Requirements:

High school diploma or GED
4 years experience in the event management, food and beverage, sales and marketing, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the event management, food and beverage, sales and marketing, or related professional area

Additional Information:

Job Posted:
January 24, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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