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Four Seasons Logo Four Seasons · Gastronomy

Director of Banquets

United States of America, Lana'i city Employment contract 90000.00 - 98000.00 USD / Year · Job Posted June 09, 2026
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Job Description

The Director of Banquets leads and oversees all banquet operations, ensuring seamless execution of events such as weddings, conferences, and special functions. This role drives exceptional service standards, operational efficiency, and memorable guest experiences aligned with luxury hospitality expectations.

Job Responsibility

  • Lead all aspects of banquet team management, including hiring, training, scheduling, coaching, and performance evaluation while fostering a strong service culture and developing future leaders
  • Oversee financial performance by managing labor, budgets, inventory, purchasing, and cost controls to ensure operational efficiency and fiscal responsibility
  • Direct all banquet operations for meetings, conferences, weddings, and events, ensuring seamless execution through collaboration with culinary, catering, and event teams
  • Maintain a visible leadership presence, build strong guest relationships, and resolve concerns promptly to ensure exceptional service and guest satisfaction
  • Ensure adherence to service standards, policies, and quality benchmarks, implementing improvements based on operational feedback and performance metrics
  • Communicate effectively across teams and departments to coordinate operations, support event execution, and maintain a high standard of service and presentation

Requirements

  • Legal work authorization in United States is required
  • Hospitality business functions seven days a week, twenty-four hours a day and scheduled days and times may vary based on need
  • Holidays and weekends availability is required
  • Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
  • Maui Liquor Card and Hawaii Food Handler Card is required
  • Hawaii Driver's Abstract is required
  • Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts

What we offer

  • 100% Employer contributed Medical, Dental, and Vision benefits
  • Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay
  • Inclusive and diverse employee engagement & recognition events all year-round
  • Complimentary stays and exclusive discounts at Four Seasons Worldwide
  • Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
  • Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
  • Comprehensive learning and development programs to help you master your craft
  • Energizing Employee Culture where you are encouraged to be your true self!
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