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Director of Assisted Living and Memory Support

United States, Surprise 88000.00 - 98000.00 USD / Year · Job Posted February 19, 2026
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Job Description

The Director of Assisted Living and Memory Support provides leadership and oversight for the Assisted Living and Memory Support programs, ensuring compliance with state and federal regulations, high-quality resident care, and operational excellence. The role fosters resident independence and satisfaction, develops strong relationships with residents, families, and staff, and builds an engaged, high-performing team while supporting census growth and budget management.

Job Responsibility

  • Directs the day-to-day operations of the Assisted Living and Memory Support units in compliance with federal, state (Arizona), and local regulations
  • Ensures services are resident-centered and aligned with the organization's mission and quality standards
  • Oversees census development strategies, admissions/discharges, and overall occupancy performance
  • Leads interdisciplinary teams in continuous quality improvement and care outcomes
  • Ensures documentation, medication administration, and service delivery meet licensing and clinical standards
  • Monitors resident conditions, care plans, and medical records, including controlled substances, to ensure ongoing compliance and timely updates
  • Participates in and supports internal audits, licensing surveys, and incident reviews
  • Provide strong, values-based leadership that models accountability, engagement, and collaboration
  • In partnership with Senior Director, recruit, hire, and onboard team members, ensuring alignment with organizational mission and culture
  • Support employee growth through coaching, feedback, training, and professional development opportunities
  • Promote a positive culture grounded in resident dignity, service excellence, and trauma-informed dementia care practices
  • Maintains proactive communication with residents and families, ensuring satisfaction and addressing concerns
  • Protects resident rights, dignity, and individual choices while promoting a vibrant, safe living environment
  • Conducts regular rounds to ensure safety, cleanliness, and regulatory adherence across all departments
  • Investigates resident and staff incidents, identifying root causes and implementing corrective actions
  • Monitors and reports key metrics such as falls, hospital transfers, medication errors, and emergency calls
  • Use data to drive performance improvements and operational decision-making

Requirements

  • Bachelor's degree in healthcare administration, nursing or related field
  • Current Assisted Living Facility Manager certification
  • 5 to 7 years of progressive leadership experience in assisted living, memory support, or senior care services
  • Current RN or LPN license (preferred)
  • Current possession or can obtain a Level 1 Fingerprint Clearance Card

What we offer

  • Comprehensive health benefits (Medical, Dental & Vision)
  • 401k with immediate vesting and up to 4% employer match
  • Tuition Reimbursement
  • Exclusive discounts through The Employee Network
  • Access to the Employee Association, supporting team members in need
  • Eligible for Director Variable Pay Program 20% of base salary
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  • Ensures services are resident-centered and aligned with the organization's mission and quality standards
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