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The Director of Assisted Living and Memory Support provides leadership and oversight for the Assisted Living and Memory Support programs, ensuring compliance with state and federal regulations, high-quality resident care, and operational excellence. The role fosters resident independence and satisfaction, develops strong relationships with residents, families, and staff, and builds an engaged, high-performing team while supporting census growth and budget management.
Job Responsibility:
Directs the day-to-day operations of the Assisted Living and Memory Support units in compliance with federal, state (Arizona), and local regulations
Ensures services are resident-centered and aligned with the organization's mission and quality standards
Oversees census development strategies, admissions/discharges, and overall occupancy performance
Leads interdisciplinary teams in continuous quality improvement and care outcomes
Ensures documentation, medication administration, and service delivery meet licensing and clinical standards
Monitors resident conditions, care plans, and medical records, including controlled substances, to ensure ongoing compliance and timely updates
Participates in and supports internal audits, licensing surveys, and incident reviews
Provide strong, values-based leadership that models accountability, engagement, and collaboration
In partnership with Senior Director, recruit, hire, and onboard team members, ensuring alignment with organizational mission and culture
Support employee growth through coaching, feedback, training, and professional development opportunities
Promote a positive culture grounded in resident dignity, service excellence, and trauma-informed dementia care practices
Maintains proactive communication with residents and families, ensuring satisfaction and addressing concerns
Protects resident rights, dignity, and individual choices while promoting a vibrant, safe living environment
Conducts regular rounds to ensure safety, cleanliness, and regulatory adherence across all departments
Investigates resident and staff incidents, identifying root causes and implementing corrective actions
Monitors and reports key metrics such as falls, hospital transfers, medication errors, and emergency calls
Use data to drive performance improvements and operational decision-making
Requirements:
Bachelor's degree in healthcare administration, nursing or related field
Current Assisted Living Facility Manager certification
5 to 7 years of progressive leadership experience in assisted living, memory support, or senior care services
Current RN or LPN license (preferred)
Current possession or can obtain a Level 1 Fingerprint Clearance Card
What we offer:
Comprehensive health benefits (Medical, Dental & Vision)
401k with immediate vesting and up to 4% employer match
Tuition Reimbursement
Exclusive discounts through The Employee Network
Access to the Employee Association, supporting team members in need
Eligible for Director Variable Pay Program 20% of base salary