Director of Assessments & Diagnostics

• Define and lead a new global product strategy for assessment, diagnostics, and analytics
• Integrate these offerings into every consulting engagement across leadership, culture, org design and change management
• Develop and maintain a deep understanding of the assessment market across human capital consulting to ensure LHH is innovative and relevant to customers
• Oversee resource planning, project delivery, and budget management
• Design and evolve high-impact assessment/diagnostic tools and subsequent outputs that provide measurement at the individual, group and organizational level
• Ensure solutions are evidence-based, scalable, and commercially viable
• Work alongside go-to-market and sales enablement teams to ensure sellers have the appropriate knowledge and resources to effectively position these products with customers
• Evolve and create analytical capabilities through dashboards and aggregate analysis that adds critical value to customers during consulting engagements
• Leveraging modern approaches such as generative AI, machine learning, or predictive modelling to create diagnostics that provide scalable, real-time insights for clients
• Lead and sponsor strategic client engagements as required including workshops, pilots, and executive presentations
• Support business development through proposals and pitches
• Monitor solution performance and client satisfaction to drive continuous improvement
• Work closely with project delivery teams to ensure engagements are successful and continuous improvement actions are delivered upon
• Present at key conferences, industry events and client seminars as required to grow LHH’s brand in the marketplace
• Define and track key performance metrics for assessment solutions
• Report on financial and operational KPIs
• Contribute to pipeline growth and strategic planning
• Partner with Marketing and Sales to position assessments as a differentiator in sales conversations and integrate them into LHH’s go-to-market strategy to generate pipeline and revenue
• Ensure all assessment practices meet global standards for ethics, data privacy, and scientific rigor
• Align with LHH’s internal policies and external regulations

• 10+ years of experience in leadership development, talent assessment, and human capital consulting or other relevant area
• Advanced degree (Master’s or Doctorate) in I/O Psychology, Organizational Development, or related field desirable
• Demonstrable deep expertise in psychometric assessment and, ideally, has created non-psychometric diagnostics (maturity models, leadership capability frameworks, cultural health indices) at an organizational level to benchmark maturity and capability
• Cross industry experience in sales, delivery, and implementation of assessment solutions
• Prior experience with product development and/or assessment technology is preferred
• Strong understanding of people analytics in order to create aggregate data capabilities
• Business savvy with global background of being the client-facing subject matter expert
• Strong interpersonal skills and able to build relationships quickly through being highly articulate, credible and influential
• Demonstrated ability to work well under pressure and thrives in an entrepreneurial and growth orientated environment
• Exceptional facilitator with advanced verbal and written communication skills
• Deeply curious and with a passion and growth mindset about our people and our solutions

additional languages are a plus

• Flexible working model
• Private medical insurance (PMI)
• Group personal pension plan
• Career support for family and friends
• 25 working days paid holiday with the opportunity to buy extra days off each year
• Opportunity to shape the future of leadership advisory at LHH
• Growth opportunities within a human resources global leader