Director of Analytics – Growth

• Lead analytics-driven growth initiatives focused on customer acquisition, expansion, and monetization
• Partner closely with the CRO, Sales leadership, and Customer Success Managers to identify growth levers, support customers’ analytics requests, and optimize revenue and Conversion rates performance
• Manage and develop a high-performing analytics team, setting clear expectations for analytical rigor, problem definition, and insight storytelling
• Coach and mentor analysts with a strong focus on business impact and customer-facing insight delivery
• Act as a customer-facing analytics leader, participating in QBRs, executive reviews, and strategic customer conversations
• Own the customer and sales data domain, including metric definitions, data consistency, and integrity
• Proactively identify, troubleshoot, and resolve data quality and data reliability issues in partnership with BI, R&D, and Product
• Work closely with Product and R&D teams to influence roadmap decisions through data and customer insights
• Define KPIs, dashboards, and measurement frameworks that align analytics output with business outcomes
• Independently initiate and lead cross-functional analytics projects from concept through delivery and impact measurement
• Support pre-sales processes with analytics, including customer insights, benchmarking, ROI and value modeling, and data-backed sales narratives
• Support post-sales processes with analytics, including customer monitoring, proposition suggestion and optimization analysis

• 8+ years of experience in analytics roles
• 3+ years of proven experience in leading analytics teams, with a focus on mentoring, developing, and enhancing team capabilities
• Experience in B2B companies, preferrably from the eCommerce, SaaS, or marketplace industries
• Strong experience working with Sales, Customer Success, and CRO organizations
• Demonstrated customer-facing experience (QBRs, exec presentations, strategic discussions)
• Excellent English (verbal and written), able to communicate complex insights clearly
• Strong business acumen with clear understanding of revenue drivers and the ability to influence senior stakeholders
• Advanced analytical skills (funnels, cohorts, segmentation, modeling, product analytics)
• Strong SQL experience with a solid understanding of databases
• Familiarity with BI and visualization platforms experience (Qlik Sense, Tableau, Power BI, or similar)
• Deep understanding of customer and revenue data models and KPIs
• Proven experience solving data quality and data integrity challenges
• Ability to work closely with Product, R&D, and Tech teams
• Independent, proactive, and comfortable leading ambiguity in a fast-paced and dynamic environment, without heavy direction
• Experience supporting pre-sales analytics or ROI/value modeling

Background in product analytics or experimentation