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As Director of AI Enablement, Enterprise Sales, you will be responsible for shaping Axon Enterprise’s onboarding, training, and knowledge management programs - ensuring every new and existing team member is enabled to perform with confidence and clarity. You will design and deliver resources, frameworks, and experiences that help the Enterprise business scale its expertise, integrate new talent, and build a culture of growth and operational excellence. Your work will touch every part of the org, making you a connector between people, process, and performance.
Job Responsibility:
Shape, scale, and deliver best-in-class onboarding programs to accelerate new hire integration and drive consistent, high-quality experiences
Develop and lead learning, training, and upskilling initiatives that enable the entire Enterprise org to adapt to evolving business and creative needs
Build, evolve, and manage knowledge management systems—crafting and maintaining documentation, playbooks, and best-practice libraries
Seek opportunities to utilize generative AI tools and agents to amplify your own impact and help the org leverage these technologies for efficiency and innovation
Identify process gaps and drive operational excellence—owning the end-to-end optimization of internal workflows, tooling, and collaboration practices
Cross-train and flex into supporting other business operations priorities—including customer success activity, channel/partner enablement, and internal tech/tools projects—to meet shifting org needs and ensure team continuity
Serve as a key cross-functional partner
drive tight alignment and communication with stakeholders at all levels to support seamless business operations and team success
Requirements:
5+ years of relevant experience in business operations, program management, L&D, or a related role—ideally in a creative, technology, or high-growth environment
Demonstrated expertise leading onboarding, training, and knowledge management initiatives from concept to execution
Operationally minded with a proven track record of delivering process improvements, managing complex projects, and driving cross-functional programs to success
Exceptional communicator—able to influence, build buy-in, and adapt messaging for diverse audiences
Highly curious and proactive, with a demonstrated excitement for learning and experimenting with new technologies—including generative AI tools and agents
Skilled in synthesizing feedback, evidence, and insights to inform decision-making and continuously raise the bar for operational excellence and team enablement