Director of Advising

• Provides vision and leadership for a comprehensive, intrusive, and equitable advising program aligned with the college’s strategic plan and student success initiatives
• Develops, implements, and assesses advising models and policies that improve retention, completion, transfer and career readiness, and degree attainment
• Leads change management efforts related to advising redesign, technology adoption, other student success initiatives
• Hires, trains, supervises, and evaluates professional advisors and support staff
• Fosters a collaborative, inclusive, and student-focused advising team culture
• Develops ongoing professional development opportunities to ensure staff are current with best practices in advising, transfer pathways, and integrated career advising
• Ensures advising services are accessible and responsive to the needs of diverse student populations, including first-generation students, adult learners, part-time students, historically marginalized groups, and neuro-divergent students
• Promotes culturally responsive and trauma-informed advising practices
• Collaborates with academic deans, program coordinators, department chairs and faculty to prepare and publish a course schedule informed by data
• Collaborates with academic and student support programs to develop and align communication plans for assigned advisees
• Uses student success data and reports (Navigate, Tableau), along with predictive analytics (Navigate) to evaluate advising effectiveness and inform continuous improvement
• Supports the use and optimization of advising and case management platforms (Navigate, DegreeWorks)
• Partners with faculty council, department chairs, and academic deans to ensure alignment of information and practice between professional and faculty advisors
• Participates in shared governance, committees, and task forces related to enrollment management, student success, and retention initiatives
• Represents advising services at campus enrollment events, orientations, and external meetings as needed
• All other duties as assigned

• Master’s degree in Higher Education Administration, Counseling, Student Affairs, Education, or a related field
• Five (5) years of progressive experience in academic advising, student success, or related higher education roles
• Two (2) years of supervisory or leadership experience
• Demonstrated knowledge of community college students, advising best practices, and student success frameworks
• Strong interpersonal, organizational, and communication skills
• Experience using student data and technology to inform decision-making

• Experience working in a unionized environment and/or with collective bargaining agreements
• Knowledge of workforce development and career-integrated advising
• Familiarity with Massachusetts public higher education policies, DHE initiatives, and statewide transfer frameworks

comprehensive state benefits package