Director of Administration & Governance

• Maintain and manage a comprehensive organizational calendar of monthly, quarterly, and annual requirements
• Coordinate compliance and reporting requirements including, but not limited to, UWW certifications, nonprofit filings, tax exemption renewals, insurance renewals, and other regulatory obligations
• Ensure organizational documentation and official records are accurate, current, secure, and accessible
• Proactively identify upcoming deadlines, assign clear ownership, and communicate with appropriate team members to ensure completion
• Maintain and organize core organizational policies and governance documents to ensure clear version control and accessibility
• Coordinate organizational grant reporting timelines and documentation requirements in partnership with program and finance staff to ensure timely and accurate submission
• Coordinate Board and committee meeting logistics, including agenda development, materials distribution, RSVP tracking, and follow-up communication
• Record and distribute accurate meeting minutes in a timely manner
• Support Board reporting processes and ensure alignment with governance best practices
• Support HR administrative processes, including onboarding and offboarding documentation, annual compliance forms, employee records management, and coordination of required trainings, in partnership with the CEO and appropriate leadership team members
• Strengthen and document internal processes and workflows to improve organizational efficiency, clarity, and accountability
• Support cross-functional coordination among staff to ensure alignment on priorities and deadlines
• Utilize and optimize organizational technology systems, including CRM and collaboration tools
• Demonstrate a willingness to explore and adopt emerging technologies, including AI tools, to enhance productivity and effectiveness
• Prepare briefing materials, meeting agendas, and background documents for meetings and events
• Track key decisions, action items, and commitments to ensure accountability and completion
• Manage the CEO’s email and calendar, including prioritizing correspondence, drafting responses, scheduling meetings, and ensuring timely follow-up
• Draft and coordinate professional communications with Board members, business leaders, and community partners on behalf of the CEO when appropriate
• Support CEO-led initiatives and organizational projects from planning through execution
• Coordinate internal and external stakeholders to ensure project milestones are met
• Over time, assume ownership of special projects aligned with organizational priorities

• 5+ years of experience in operations, executive support, project management, or organizational leadership in nonprofit, private sector, healthcare, higher education, or similar environments
• Demonstrated experience supporting senior leadership or executive-level functions
• Strong written and verbal communication skills, with the ability to draft professional correspondence and Board materials
• Exceptional organizational skills and attention to detail
• Ability to manage confidential information with professionalism and sound judgment
• Comfort managing multiple priorities and adapting in a fast-paced environment
• Strong proficiency in technology systems (cloud-based office suites, CRM platforms, project management tools, etc.), with demonstrated experience leveraging new technology to streamline workflows
• Experience with workflow improvement, process design, or systems optimization preferred

Experience with workflow improvement, process design, or systems optimization

Generous benefits package including health, retirement, PTO, and professional development opportunities