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We are seeking an experienced Director of Accounts Receivable to lead our AR and Collections operations. This leader will oversee all billing, collections, and cash application functions while driving process improvements, operational efficiency, and strong financial controls. The role plays a key part in sustaining healthy cash flow, maintaining client relationships, and managing a high-performing team.
Job Responsibility:
Direct, coach, and mentor a team of AR and collections specialists
Set clear performance expectations and drive accountability
Oversee all collection efforts and ensure timely follow-up on outstanding invoices
Coordinate routine reviews of AR aging with senior management
Maintain accurate AR records and ensure data integrity
Develop department initiatives that support organizational goals
Implement and refine credit and collection policies and procedures
Provide comprehensive reporting and insights to Executive Leadership
Participate in weekly cash flow forecasting and contribute to financial planning
Build and maintain strong relationships with clients to support successful payment resolution
Requirements:
10+ years of leadership experience in credit, collections, or AR management
Strong organizational abilities with a high level of accuracy and attention to detail
Ability to foster a team-first culture and develop talent
Advanced understanding of accounting concepts, credit management, and collection methodologies
Strong analytical mindset with the ability to interpret data and drive results
Excellent communication skills with a customer service–focused approach
Experience working in a professional services environment is a plus
System Required: Deltek Vantagepoint
Nice to have:
Experience working in a professional services environment is a plus