Director of Account Management

• Lead the Emerging Account Management teams to achieve retention and expansion targets
• Define and execute the go-to-market strategy for growing revenue within existing accounts
• Manage team operations to ensure goals, deadlines, and deliverables are consistently met
• Drive accountability through effective forecasting, pipeline management, and data integrity in Salesforce
• Provide ongoing coaching through 1:1s, pipeline reviews, and deal strategy sessions
• Hire, onboard, and develop high-performing team members
• manage performance and career progression
• Identify and implement process improvements that increase efficiency, predictability, and scale
• Partner with cross-functional teams including Sales Leadership, Marketing, Enablement, and RevOps to improve the customer expansion motion
• Deliver regular reporting on team performance, pipeline health, and key initiatives

• Over 5 years of leadership experience in Sales or Account Management within B2B SaaS
• 2+ years managing second-line sales teams
• Proven success in building and scaling sales teams in fast-paced, high-growth startup environments
• Deep expertise in high-volume net-new and expansion sales motions, particularly within SMB segments
• Experienced in leading sales methodologies such as MEDDPICC, The Challenger Sale, and Value Selling
• Demonstrated ability to drive revenue growth through effective forecasting, pipeline management, and sales process optimization
• Strong people leader and coach, with a track record of developing top-performing teams
• Highly analytical and data-driven
• skilled at translating metrics into actionable strategies
• Collaborative and cross-functional, with a focus on aligning sales efforts to broader business goals

Industry experience in CMMS, industrial SaaS, or related B2B verticals is a valuable asset

• Competitive salary and meaningful equity opportunities
• Healthcare, dental, and vision coverage
• 401(k) / RRSP enrollment program
• Take what you need PTO
• A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist
• We believe in meritocracy, where ideas and effort are publicly celebrated