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WGU is seeking a Director of Academic Delivery to lead instructional excellence and evaluation integrity, shaping the future of learning and ensuring student success in a highly innovative environment. This is a rare opportunity to shape how WGU teaches and measures learning at scale. You are at the forefront of reshaping the higher education experience at one of the most innovative universities in the nation.
Job Responsibility:
Lead academic delivery systems and processes
Manage a high-performing team
Ensure student success and operational excellence
Drive continuous improvement in instructional practices
Translate academic strategy into operational execution
Lead people managers responsible for instruction or evaluation functions
Partner with deans, program leads, and assessment designers
Establish and advance clear success metrics for high-quality student service
Manage and optimize budgets, staffing models, and workload distribution
Ensure quality, compliance, and innovation across courses and programs
Represent your domain/school in university-wide forums
Deliver measurable student success
Drive gains in WGU’s key results
Build and develop high-performing teams
Drive operational excellence at scale
Use data to drive better decisions
Advance innovation in teaching, learning, and evaluation
Champion WGU’s mission and culture
Requirements:
Master’s degree required
doctorate preferred
8+ years of progressive leadership
Proven track record leading teams with measurable improvement in student or institutional outcomes
Demonstrated ability to lead through others, manage budgets, and make data-informed decisions
Experience or familiarity with the domain is a plus
Student-centered leadership
Strategic agility
Operational excellence
Data fluency
Managerial courage
Team development
Change leadership
Excellent communication skills
Nice to have:
Experience or familiarity with the domain is a plus
What we offer:
Bonuses
Medical, dental, vision, telehealth and mental healthcare
Health savings account and flexible spending account
Basic and voluntary life insurance
Disability coverage
Accident, critical illness and hospital indemnity supplemental coverages
Legal and identity theft coverage
Retirement savings plan
Wellbeing program
Discounted WGU tuition
Flexible paid time off for rest and relaxation with no need for accrual
Flexible paid sick time with no need for accrual
11 paid holidays
Other paid leaves, including up to 12 weeks of parental leave