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Director of Academic Delivery

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Location:
United States of America , Salt Lake City

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Category:

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Contract Type:
Employment contract

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Salary:

126800.00 - 228300.00 USD / Year

Job Description:

WGU is seeking a Director of Academic Delivery to lead instructional excellence and evaluation integrity, shaping the future of learning and ensuring student success in a highly innovative environment. This is a rare opportunity to shape how WGU teaches and measures learning at scale. You are at the forefront of reshaping the higher education experience at one of the most innovative universities in the nation.

Job Responsibility:

  • Lead academic delivery systems and processes
  • Manage a high-performing team
  • Ensure student success and operational excellence
  • Drive continuous improvement in instructional practices
  • Translate academic strategy into operational execution
  • Lead people managers responsible for instruction or evaluation functions
  • Partner with deans, program leads, and assessment designers
  • Establish and advance clear success metrics for high-quality student service
  • Manage and optimize budgets, staffing models, and workload distribution
  • Ensure quality, compliance, and innovation across courses and programs
  • Represent your domain/school in university-wide forums
  • Deliver measurable student success
  • Drive gains in WGU’s key results
  • Build and develop high-performing teams
  • Drive operational excellence at scale
  • Use data to drive better decisions
  • Advance innovation in teaching, learning, and evaluation
  • Champion WGU’s mission and culture

Requirements:

  • Master’s degree required
  • doctorate preferred
  • 8+ years of progressive leadership
  • Proven track record leading teams with measurable improvement in student or institutional outcomes
  • Demonstrated ability to lead through others, manage budgets, and make data-informed decisions
  • Experience or familiarity with the domain is a plus
  • Student-centered leadership
  • Strategic agility
  • Operational excellence
  • Data fluency
  • Managerial courage
  • Team development
  • Change leadership
  • Excellent communication skills

Nice to have:

Experience or familiarity with the domain is a plus

What we offer:
  • Bonuses
  • Medical, dental, vision, telehealth and mental healthcare
  • Health savings account and flexible spending account
  • Basic and voluntary life insurance
  • Disability coverage
  • Accident, critical illness and hospital indemnity supplemental coverages
  • Legal and identity theft coverage
  • Retirement savings plan
  • Wellbeing program
  • Discounted WGU tuition
  • Flexible paid time off for rest and relaxation with no need for accrual
  • Flexible paid sick time with no need for accrual
  • 11 paid holidays
  • Other paid leaves, including up to 12 weeks of parental leave

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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