Director, NSA IDR & State Compliance Operations

The Director of Compliance Operations is a key enterprise leader responsible for overseeing all operational, regulatory, and strategic aspects of No Surprises Act (NSA) related to, Independent Dispute Resolution (IDR), and State Arbitration programs. This role ensures the organization consistently delivers compliant, efficient, and high-quality outcomes across all applicable federal and state regulatory requirements. The Director will provide vision and leadership across a multi-layered team—including both US and global operations—and serves as the primary operational liaison for clients, regulators, and external vendor partners. Success in this role requires deep compliance expertise, advanced operational strategy, financial acumen, and an ability to navigate fast-evolving regulatory environments.