Director Network Spares Sourcing & Supply

• Develop and own Microsoft’s global Network Spares strategy to enable data center reliability and long term scalability
• Guide executive decision making on portfolio priorities, investment tradeoffs, and risk mitigation across NW sparing
• Benchmark industry practices and introduce outside innovation to enhance Microsoft’s Cloud Supply Chain
• Lead end to end sourcing and supply operations for Networking spares, ensuring system, tool, and process readiness across near, mid, and long term horizons
• Drive the rhythm of business including governance, KPI management, program tracking, and cross functional alignment
• Oversee the accuracy of product lifecycle foundations including install base, BOMs, FRUs, and ECO management
• Optimize global logistics footprint and supply chain flows to reduce cycle time, cost, and operational risk
• Build and manage strategic supplier relationships to ensure strong RMA performance, depot inventory health, and operational compliance
• Lead escalation management for RMA delays, establishing clear processes and engagement protocols across teams
• Collaborate with internal and external partners to drive improvements in repair/refurbishment operations and contractual performance
• Build and develop a high performing organization with a culture of collaboration, accountability, and operational excellence
• Coach and mentor team members, ensuring clarity of priorities, role expectations, and professional growth

• Master's degree in Business, Supply Chain Management, Engineering, Materials Science, or related field AND 6+ years experience in procurement, supply chain, sourcing, engineering, operations, or relevant sales-related roles OR Bachelor's degree in Business, Supply Chain Management, Engineering, Materials Science, or related field AND 8+ years experience in procurement, supply chain, sourcing, engineering, operations, or relevant sales-related roles OR equivalent experience
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
• These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
• 3+ years of people management experience
• 10+ years of experience in spares supply chain, network/optics operations, or manufacturing, ideally within high tech environments
• Proven success delivering medium-to-large scale programs in mission-critical industries, particularly Networking and Optics
• Experience optimizing supplier performance and leading global capability improvements
• Strong analytical and problem-solving skills with the ability to drive insights and collaboration across global teams
• Deep knowledge of forward/reverse logistics, contract manufacturing, repair/refurbishment operations, and supply chain systems (ERP, CRM)
• Strong understanding of product lifecycle management, including BOM maintenance and ECO processes
• Demonstrated ability to lead cross functional programs and balance technical and business considerations
• Exceptional communication, executive presence, and influence skills

Doctorate in Business, Supply Chain Management, Engineering, Materials Science, or related field AND 5+ years experience in procurement, supply chain, sourcing, engineering, operations, or relevant sales-related roles OR Master's degree in Business, Supply Chain Management, Engineering, Materials Science, or related field AND 8+ years experience in procurement, supply chain, sourcing, engineering, operations, or relevant sales-related roles OR Bachelor's degree in Business, Supply Chain Management, Engineering, Materials Science, or related field AND 12+ years experience in procurement, supply chain, sourcing, engineering, operations, or relevant sales-related roles OR equivalent experience