This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Develops, implements and oversees the Medicaid Segment of AZBLUE’s Accreditation Plan resulting in successful attainment of Accreditation. Develops and directs accreditation preparation activities and accrediting body reviews. Responsible for maintaining and ensuring all policies and procedures are up to date and in compliance with all accrediting and regulatory bodies for the Medicaid Segment to include NCQA, URAC, CMS and AHCCCS. Works collaboratively with the broader AZ Blue accreditation and quality teams to support reaccreditation and jointly operated health plans. Works collaboratively in a matrixed relationship with compliance and legal to insure all regulatory, compliance and legal requirements are met by the Medicaid Segment. Facilities and drives the completion of work requirements of all departments accountable for accreditation deliverables for the Medicaid Segment under the authority of the Medicaid Segments Chief Medical Officer and the entire Medicaid Segment’s leadership team.
Job Responsibility:
Develops, implements and oversees the Medicaid Segment of AZBLUE’s Accreditation Plan resulting in successful attainment of Accreditation
Develops and directs accreditation preparation activities and accrediting body reviews
Responsible for maintaining and ensuring all policies and procedures are up to date and in compliance with all accrediting and regulatory bodies for the Medicaid Segment to include NCQA, URAC, CMS and AHCCCS
Works collaboratively with the broader AZ Blue accreditation and quality teams to support reaccreditation and jointly operated health plans
Works collaboratively in a matrixed relationship with compliance and legal to insure all regulatory, compliance and legal requirements are met by the Medicaid Segment
Facilities and drives the completion of work requirements of all departments accountable for accreditation deliverables for the Medicaid Segment under the authority of the Medicaid Segments Chief Medical Officer and the entire Medicaid Segment’s leadership team
Develop and implement an Accreditation Program to include organization wide training and preparation for accreditation surveys, and ongoing readiness activities
Coordinate and oversee regulatory activities to ensure integration and cohesion throughout accredited divisions
Act as resource to staff and other departments in the area of accreditation and quality improvement
Coordinate and submit applications, attestations, and required accreditation documents to the accrediting body and CMS
Coordinate and supervise accreditation reviews and function as the liaison between the organization and the accrediting body
Develop and train staff on the use of processes and tools to assess compliance with accreditation standards
Develop and implement an ongoing accreditation readiness assessment program
Ensure a comprehensive delegation oversight program is in place
Participate on internal, external and Association workgroups and teams as needed
Assist leadership monitoring and analysis of accreditation outcomes to promote meeting goals, objectives, accreditation, and regulatory requirements, and accreditation related quality improvement activities are effective
Prepare and deliver Executive Summary reports
Maintain Business Continuity Plan for the Quality Department annually
Plan, organize and direct staff to optimize the day to day operations of the quality and accreditation department
Serve as the subject matter expert to the internal organization for accreditation and clinical quality
Assume a leadership role in the development of any direct reports and acquisition of new talent
Maintain effective working relationships to ensure teamwork in achieving corporate goals
Foster good communication with staff by setting clear directives, objectives and providing exchange of ideas
Provide leadership and recommend change management principles
Collaborate with Data Science and Analytics to analyze utilization and identify opportunities to offer additional health management services to various customer segments, as well as, trend analysis and development of services for program advancement
Manage use of corporate funds including budgeting, financial management, and reporting
Establish department goals in accordance with overall BCBSAZ objectives and divisional strategic planning
Participate in strategic planning activities and contribute to departmental and cross-functional teams
Ensure the existence of documented department policies and procedures
Coordinate activities between multiple divisions to achieve desired results
Volunteer within the community to help BCBSAZ give back to community charitable efforts
Perform all other duties as assigned
Requirements:
10 years of experience in the application of managed care practices
10 years of quality and management experience
5 years of accreditation experience
5 years of Medicare or Medicaid experience
Bachelor’s degree in a Health Service related field
Active, current, and unrestricted license to practice in the State of Arizona (a state in the United States) as a registered nurse (RN)
Strong organizational skills
Strong written and verbal communications
Intermediate skill in use of office equipment
Strong skill in word processing, spreadsheet and database software
Strong PC proficiency
Excellent management skills as they relate to clerical and professional staff
Comprehensive knowledge of Medicaid, Medicare, DSNP, CMS, and AHCCCS program regulations and standard policies and procedures
Comprehensive knowledge of Accreditation processes and compliance
Interpersonal skills that allow for harmonious relationships with providers, members and coworkers
Ability to successfully function in an environment characterized by risk taking, rapidly changing market conditions, strong competition and restructuring
Proven knowledge of medical care delivery systems, quality management, benefit interpretation, provider relationships, and member services
Strong understanding of the costs/quality challenges of today’s health care environment
Strong understanding of quality metrics and measurement methods
Ability to identify key strategic performance measures for success
The capacity, maturity, stature, and communication skills to assume a leadership role in a progressive, growing, and changing organization
Ability to work with business unit managers in a partnership setting
Ability to work with executive leadership in a professional and collaborative role
Nice to have:
10 years’ experience in Quality Management , continuous quality improvement and outcomes reporting
3 years of experience in developing short and long range strategic plans, forecasting, and budgeting
5 years of experience in providing leadership to an established, sophisticated medical/health management division of a health insurance organization
Post-graduate education in Health Care Administration, Public Health and/or M.B.A.
Certified Specialist in Healthcare Accreditation (CSHA)
Certified Professional in Healthcare Quality (CPHQ)