Director - Merchant Onboarding and Integration

The Director, Merchant Onboarding is accountable for establishing and leading a centralised, end-to-end merchant onboarding function across Barclays Acquiring. The role owns the design, build, and ongoing performance of the onboarding operating model, ensuring merchants are onboarded efficiently, compliantly, and with a consistently high-quality experience that accelerates time-to-revenue. The role will consolidate onboarding-related capabilities where appropriate (including Professional Services), act as the single point of accountability for onboarding outcomes, and serve as the primary business interface with Product and Technology teams to drive onboarding priorities.