Director, Media Analytics & Customer Success Jobs

Director, Media Planning

The Director, Media Planning plays a key leadership role within the agency, driv...

Location

United States , Chattanooga

Salary:

Not provided

Johnson Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, advertising, communications, or a related field
5+ years of experience in multi-media planning and strategy
At least 2 years in a leadership role within an agency or brand environment
Previous client-facing work is preferred
Proven success in developing and managing integrated media plans across digital, traditional, and emerging platforms
Deep knowledge of media platforms, including paid social, programmatic, OTT/CTV, search, and traditional media
Proficiency in media research and planning tools such as Comscore, Nielsen, MRI, Google Analytics, and ad-serving platforms
Strong analytical and problem-solving skills
Exceptional communication, presentation, and client relationship skills
Leadership and team management expertise

Job Responsibility

Develop and oversee media planning across digital, traditional, and emerging platforms
Guide the media team in translating marketing objectives to media KPIs and comprehensive, multi-channel media plans
Lead competitive and audience analyses
Collaborate with clients and internal cross-functional teams to create data-driven strategies
Work in tandem with the Strategy, Data & Analytics, and the Media Team to guide media channel strategy, tactics, media mix allocation, and reporting
Lead new media thinking and approach, thought leadership in integrated media tactics, target audience development, customer journey mapping, and media mix analyses
Manage, mentor, and lead media planners
Promote cross-team collaboration
Advocate for innovation
Serve as the primary media planning contact for client stakeholders

What we offer

Flexibility to work from home with optional hybrid work environment
100% employer-paid health, dental, and vision insurance for employee AND two family members
401k with company match
PTO, sick days, and paid holidays
Wellness stipend
Professional development opportunities
Company-wide social events
Summer Fridays

Fulltime

New

Associate Director, Data Strategy

We’re looking for an Associate Director of Data Strategy to join our fast-growin...

Location

United States

Salary:

120000.00 - 135000.00 USD / Year

Wpromote

Expiration Date

Until further notice

Requirements

6+ years experience working in digital media and marketing environment
6+ years experience working with media data
Strong client-facing experience at a digital media or performance marketing agency or similar environment
Experience or familiarity with statistical concepts
Experience or familiarity with marketing analytics including Media Mix Modeling, Multi-Touch Attribution, and Incrementality Testing
Ability to collaborate with technical teams to define requirements for building data models and analytics for digital marketing by defining all the relevant KPIs and data sources, finding the best path for piping all relevant data into a database, and defining business rules for output in visualizations and advanced analysis
Strong proficiency in Excel, Google Sheets, and Google Slides
Excellent verbal communication skills, with the ability to understand the technical detail behind data utilization for digital marketing and the ability to explain it simply to non-technical audiences
Excellent project management skills, with the ability to work efficiently across multiple teams, clients, and timelines simultaneously
Experience with Customer Data Platforms such as Tealium or Segment

Job Responsibility

Serve as a thought leader on marketing measurement strategy, helping clients understand and operationalize advanced analytics solutions
Lead cross-functional strategic engagements across MMM, incrementality testing, causal impact analysis, and holistic measurement frameworks
Translate complex statistical concepts into actionable insights, recommendations, and value add for non-technical stakeholders
Design and oversee robust measurement frameworks that span multiple solutions (MMM, MTA, lift tests, attribution, etc.)
Partner with internal teams (data science, media, strategy, client success, Analytics Engineering, etc.) to ensure alignment between analytical rigor and marketing objectives
Work closely with paid media buyers to support analysis of performance measurement and utilize measurement solutions to define methods for optimizing campaign outcomes
Run weekly project management sprint sessions with cross-functional technical teams on dedicated clients as needs emerge or evolve, seeing tasks through to completion efficiently to improve the overall cycle time on task completion
Directly communicate with clients and internal stakeholders on data needs within your portfolio or tasks coming from the support queue
Partner with Data Strategy & Analytics leadership to design processes to efficiently deliver cohesive Data Strategy & Analytics services across technical teams to clients and internal stakeholders
Identify new measurement needs for our clients and work with cross-departmental teams to develop new solutions that can be delivered to clients at scale

What we offer

Remote-first culture
Unlimited PTO
Extended Holiday break (Winter)
Flexible schedules
Work from anywhere options*
100% paid parental leave
401(k) matching
Medical, Dental, Vision, Life, Pet Insurance
Sponsored life insurance
Short Term Disability insurance and additional voluntary insurance

Fulltime

FLEX Senior Director, Partner Campaign Reporting Strategy

As a FLEX Senior Director, Partner Campaign Reporting Strategy, you will play a ...

Location

United States , Bethesda, MD

Salary:

70.67 - 109.09 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Business, Economics, Data Science, or a related field
Ten or more years of experience in digital media or other digital business with a strong analytical background and experience
Strong knowledge of media channels, marketing technology, marketing operations, audience segmentation, and customer data strategies
Strong understanding of measurement and analytics across digital marketing and media channels, including reporting frameworks and analytical models
Understanding of core measurement science concepts: experimentation and measurement frameworks (A/B testing, matched market, MMM, etc.), statistical sampling techniques and hypothesis testing, power analysis, synthetic control
Strong technical and analytical foundation, with experience in data-driven decision-making and marketing analytics
Proven success in leading people teams, as well as running sophisticated business processes in a fast-paced environment across multiple internal teams
Proven experience presenting analytical insights and answering all technical/data questions for both technical and non-technical stakeholders
Strong strategic and critical thinking skills
strong bias toward data-based decision-making with the ability to break down complex problems and formulate plans

Job Responsibility

Oversee the strategy and execution of partner-facing measurement and reporting initiatives, including defining key KPIs, designing reporting dashboards, and managing a team of Partner Campaign Reporting specialists
Translate campaign and performance data into clear insights and actionable recommendations for advertising partners
Partner effectively with the Sales & Partnerships team to ensure business needs around measurement and reporting are captured and reflected in standardized measurement and reporting templates
Work cross-functionally with internal teams to document and communicate capabilities, oversee and deliver customized reporting solutions, and prioritize analytics requests
Validate all measurement and campaign performance across Marriott’s advertisers
Collaborate with Data Scientists and Engineers to design and build new analytical models, measurement pipelines, and visualization dashboards and tools
Leverage a data-driven approach to evaluate optimization opportunities on reporting capabilities / tools

What we offer

Coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts

Fulltime

New

Director / Sr Director, CX

We are looking for a passionate, motivated, high-performing team member to lead ...

Location

United States , Tempe

Salary:

Not provided

Zion & Zion

Expiration Date

Until further notice

Requirements

Hands-on experience with one or more advanced marketing automation platforms such as Marketo, Pardot or Eloqua
Experience with digital media preferred
Experience with UX processes preferred, including wireframing (UX certification preferred)
Experience with data warehousing and data visualization preferred
Experience interacting with creative teams and developing customer-journey-relevant strategy for creative teams to align to
In-depth experience with 5 or more following solutions: Web Analytics, Search Engine Marketing, Display Marketing, Email Service Providers, Data Management Platforms, Demand or Supply Side Platforms, Digital Exchanges, Mobile Analytics, Ad Serving, Content Optimization (Multivariate) Testing, Marketing Automation, Tag Management
Passionate about online marketing optimization, data technologies, and the MarTech space
Excellent verbal and written communication skills
Exceptional customer management and project management skills
Ability to captivate an audience, including client executives

Job Responsibility

Develop strategic CX-related processes
Develop nurture strategies for key clients
Develop journey maps
Develop processes (from scratch in many cases) to align approaches to creative with customer journey stages
Work closely with account managers, developers, digital media buyers, marketing automation strategists, creative team members, and Tealium engineers, and clients to deliver impactful customer-journey-driven digital strategies
Manage your workload across simultaneous projects with proven success coordinating cross-departmentally to accomplish goals
Maintain a high level of proficiency in multiple digital products, benefits, and features
Identify and communicate strong use cases
Analyze complex issues, identify possible solutions, and present recommendations to clients and coworkers
Own various client relationships in conjunction with account managers

Senior Director of AI Product Marketing

HPE is looking for a Senior Director of AI Product Marketing to build and lead a...

Location

United States , Spring

Salary:

180500.00 - 414500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

10+ years in product marketing specifically, with recent senior roles in AI/analytics product marketing
ideally with deep Enterprise IT experience
5+ years of direct people leadership experience
Mastery of marketing functions
firm grasp of the technology, customer needs and market landscape
ability to tell a clear, differentiated story that resonates in the market
strong writing and presentation skills
growth-oriented people leader with a history of developing high performing teams
ability to get work done through others and operate at scale

Job Responsibility

Define the role of Product & Solution Marketing for AI within HPE, and lead the transformation of the PSM team and broader marketing organization in new ways of working
Build a high functioning product marketing team, including assessing the required skills on the team, providing ongoing coaching and development, performance management, and recruiting new talent to fill gaps
Collaborate with multiple Business Units and Sales specialist teams to Develop annual go-to-market strategy that lays out the target audiences, hero products, key positioning, and customer needs for the fiscal year, upon which all outbound marketing will be based
Own the messaging and positioning for our core products, understand our buyer personas and develop clearly differentiated and relevant content that resonates for each customer segment
Lead cross-functional team to launch new products and capabilities to our customers and drive ongoing thought leadership in the relevant markets
Develop a full set of materials to improve the ability of our sales, marketing, and revenue teams to successfully capture product demand, including building writing and presentation skills on the team rather than outsourcing
Drive cross-functional development of demand programs to grow the HPE share in target areas, Capture customer demand including thought leadership, content marketing, events, ABM, and earned media
Collect and communicate customer, competitive and industry insights, to ensure marketing teams stay closely connected to external trends rather than internal forces
Act as an advocate across teams for: marketing within the Business Unit, voice of the customer advocate within the product organization, BU advocate within the broader marketing team
Track and consume competitive intelligence from multiple sources and act as a subject matter expert on competitive activity within the company

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Account Manager, Customer Experience (B2B)

Amsive is hiring an Account Manager, Customer Experience, with prior experience ...

Location

United States , New York

Salary:

Not provided

Amsive

Expiration Date

Until further notice

Requirements

2-4+ years of experience managing digital marketing programs across SEO, SEM, and other paid media channels (CTV, Linear TV)
2+ years of experience in agency environment and proven success in managing client relationships
Experienced in compiling, documenting, and communicating client requirements to internal stakeholders across departments (creative services, customer intelligence, data/technology, media, production/operations, etc.)
Must have experience overseeing implementation or managing and executing multi-channel digital marketing campaigns as main client point of contact
Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment
Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members
Strong grasp and demonstrated application of marketing and communication principles
Strong proficiency in the Microsoft Office Suite, especially PowerPoint and Excel
Demonstrated excellence in building and maintaining profitable client relationships
Future-minded individual with a strong desire to contribute to an emerging leader in the omni-channel marketing space

Job Responsibility

Lead role for client-facing interaction with agency day to day, owner of overall client satisfaction, and proactivity of account to drive marketing goals
Work with clients in the B2B and B2C franchise sector (online retail and lead gen for B2C home services solutions)
Build empathetic personal relationships with clients and understand their business objectives to ensure partnership satisfaction
Become proficient in company designated tools for success in project and account management
Create and proactively manage internal timelines for projects and programs through proactive communication
Log all resource hours into Amsive designated project management tool (Asana) daily
Schedule, organize and facilitate client campaign initiatives across all agency channels
hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity
Oversee implementation, delivery, and execution of program promise
manage client expectations by providing timing and budget implications of scope change requests

Fulltime

Director, Product Management (AIOps)

PagerDuty is looking for a Director of Product Management, AIOps, to lead the ch...

Location

Canada

Salary:

156000.00 - 237000.00 CAD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Minimum of 10 years in product management, with a proven track record of success in the software industry
Experience applying data science and AI to deliver intelligent applications
Understanding of monitoring and observability, or event intelligence products and markets, including customer needs, key trends, and the competitive landscape
Industry experience with DevOps engineers, SREs, platform engineers and ITOps teams
Proven ability to build and scale product ecosystems and integrations with internal platforms and 3rd party systems
Self-motivated user of AI tools for personal productivity and the craft of product, a bias towards amplifying team output with AI over adding headcount to scale
Experience managing teams of product managers: hiring for intelligence, curiosity, and collaboration and focusing on coaching, empowerment, and accountability
Exceptional analytical, strategic thinking, and problem-solving abilities

Job Responsibility

Develop unique, market-leading AIOps capabilities that leverage PagerDuty’s enriched event streams from a robust and growing set of integrations
Ensure AIOps integrates seamlessly with AI & Automation and Incident Management to drive customer outcomes
Drive the strategy for expanding the ecosystem of integrations, ensuring seamless ingestion, enrichment, and actionability of signals from a diverse set of sources
Drive product decisions balancing customer value (measured through product engagement and customer feedback) with financial impact (measured by win rates, retention and ARR)
Lead and grow a world-class team of Product Managers, with diverse backgrounds and perspectives, developing talent through both formal training and hands-on experience
Guide the cultural transformation to usage-based pricing by setting product engagement targets to measure product success and iterating on packaging and pricing models
Maintain a balanced roadmap that optimizes for functional, architectural, interoperability, customer value, and revenue goals and ensures effective allocation of resources
Clearly articulate the vision and product plans and drive alignment between product development, go-to-market teams, executives, and the rest of the company
Partner closely with solutions consulting, product marketing and sales enablement to ensure effective training and messaging about features and their value is delivered at scale
Drive the success of the product in terms of customer satisfaction and business results while monitoring the market for shifts in customer needs, technology, and competitive dynamics

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Fulltime

Field Marketing Manager

Marriott International is seeking a Field Marketing Manager to join the newly es...

Location

Thailand , Thailand Area Office

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing preferred
5 years of marketing experience demonstrating progressive career growth and a pattern of exceptional performance (hospitality industry preferred)
1-3 years digital marketing experience, including search engines and digital advertising optimization tactics
Strong knowledge of Thailand media landscape
Experience leading a team
Experience in corporate marketing communications, advertising agency, or digital marketing agency
Desired experience working in an above property or ‘cluster’ hotel marketing role
Commercially minded with strong business acumen
Creative thinker with ability to connect creativity to business outcomes
Analytical nature – can interpret data into meaningful insights and actions

Job Responsibility

Support Director of Field Marketing – Thailand implementing market-based strategic plans based on local need-time and demand generation opportunities by driving cluster area initiatives
Support Director of Field Marketing develop strong working relationships with business partners for attractive promotional, campaign tie-ups and events to build brand recognition in the market
executing and ensuring pull through of regional/Brand marketing programs, suggesting and deploying right channels and platforms
support hotel’s marcoms, providing communications guidance to property teams, including overall marketing strategy, and other media activities
Support Director of Field Marketing and ADOM in developing & executing overall strategic PR, Brand & Destination marketing plan for the Area as a whole
Provide overall marketing strategic guidance for participating hotels
Develop and execute integrated marketing campaigns (e.g. print, radio, display ads, email, hotel website)
Incorporate global brand marketing objectives into the hotel plans
Ensure and supervise content quality of hotel sales promotional aids, tools and merchandising items
Work with Area Teams, Director of Field Marketing and MDS (Marriott Digital Service) to recommend marketing channels and story angles for the Area

Fulltime

Director, Media Analytics & Customer Success

Robert Half

Location:
United States, Pearl River

Category:
Media

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
July 25, 2025

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