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Director Market Intelligence & Strategy Insights

United States, Framingham Employment contract 136000.00 - 187000.00 USD / Year · Job Posted May 10, 2026
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Job Description

The Director of Market Intelligence & Competitive Insights is responsible for building and operating a market and competitor 'signal engine' that informs Staples’ enterprise growth agenda. This role will lead with data by gathering, validating, and synthesizing external market and competitive inputs into clear insights on opportunities, risks, and emerging dynamics relevant to Staples’ strategic initiatives and Growth Pyramid priorities.

Job Responsibility

  • Define the external data strategy for Enterprise Growth
  • Monitor market trends, customer behavior, and competitor moves relevant to Staples’ growth agenda
  • Translate signals into enterprise growth implications
  • Translate external market and competitor signals into quantified economic implications
  • Partner with SLT members and initiative owners to define hypotheses, success metrics, and post-mortems
  • Produce unbiased risk & opportunity briefs for priority initiatives
  • Support Growth Pyramid reviews with fact-based external context
  • Align with functional analytics teams on shared inputs
  • Manage external data providers / research partners where needed
  • Design scalable, automated reporting and synthesis workflows using AI
  • Stand up and develop a team of 1–2 associates
  • Oversee responsibilities, performance, and development of the team
  • Conduct performance appraisals, coach direct and indirect reports

Requirements

  • Bachelor's Degree required (Business, Finance, Economics, Statistics, Data Science or related field)
  • Minimum 7+ market/competitive intelligence, strategy, analytics, consulting, or comparable roles with demonstrated external data synthesis and executive communication
  • Demonstrated ability to build and defend an external market/competitive point of view using rigorous data, not anecdotes
  • Strong analytical capability
  • comfortable working with ambiguous, messy external datasets and triangulating sources
  • Excellent executive communication (written + verbal)
  • can translate signal into 'so what' implications
  • Strong project management and ability to build repeatable operating rhythms for insight delivery
  • Demonstrated ability to lead teams and develop talent
  • Ability to work well in a dynamic environment
  • Proficiency with Microsoft Office Suite alongside experience testing and utilizing AI tools to drive productivity and insights

Nice to have

  • MBA or advanced degree
  • 2+ years in a leadership role defining workstreams and driving insights from complex data
  • Experience designing scalable reporting / intelligence workflows, including automation and AI-assisted synthesis
  • Familiarity with market data sources and limitations
  • Understanding of competitive dynamics in e-commerce and marketplaces and implications for pricing / value propositions
  • Understanding of the B2B distribution, office products, or business services industry
  • Team-orientation with an affinity for influencing and working across functions

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