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The Director of Market Intelligence & Competitive Insights is responsible for building and operating a market and competitor 'signal engine' that informs Staples’ enterprise growth agenda. This role will lead with data by gathering, validating, and synthesizing external market and competitive inputs into clear insights on opportunities, risks, and emerging dynamics relevant to Staples’ strategic initiatives and Growth Pyramid priorities.
Job Responsibility:
Define the external data strategy for Enterprise Growth
Monitor market trends, customer behavior, and competitor moves relevant to Staples’ growth agenda
Translate signals into enterprise growth implications
Translate external market and competitor signals into quantified economic implications
Partner with SLT members and initiative owners to define hypotheses, success metrics, and post-mortems
Produce unbiased risk & opportunity briefs for priority initiatives
Support Growth Pyramid reviews with fact-based external context
Align with functional analytics teams on shared inputs
Manage external data providers / research partners where needed
Design scalable, automated reporting and synthesis workflows using AI
Stand up and develop a team of 1–2 associates
Oversee responsibilities, performance, and development of the team
Conduct performance appraisals, coach direct and indirect reports
Requirements:
Bachelor's Degree required (Business, Finance, Economics, Statistics, Data Science or related field)
Minimum 7+ market/competitive intelligence, strategy, analytics, consulting, or comparable roles with demonstrated external data synthesis and executive communication
Demonstrated ability to build and defend an external market/competitive point of view using rigorous data, not anecdotes
Strong analytical capability
comfortable working with ambiguous, messy external datasets and triangulating sources
Excellent executive communication (written + verbal)
can translate signal into 'so what' implications
Strong project management and ability to build repeatable operating rhythms for insight delivery
Demonstrated ability to lead teams and develop talent
Ability to work well in a dynamic environment
Proficiency with Microsoft Office Suite alongside experience testing and utilizing AI tools to drive productivity and insights
Nice to have:
MBA or advanced degree
2+ years in a leadership role defining workstreams and driving insights from complex data
Experience designing scalable reporting / intelligence workflows, including automation and AI-assisted synthesis
Familiarity with market data sources and limitations
Understanding of competitive dynamics in e-commerce and marketplaces and implications for pricing / value propositions
Understanding of the B2B distribution, office products, or business services industry
Team-orientation with an affinity for influencing and working across functions