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The Director, Learning & Development, with a focus on leadership development, is a pivotal, enterprise-wide role responsible for setting the strategic direction and execution of our global leadership and high-potential development programs. This leader will ensure our global talent pipeline is robust, diverse, and equipped with the critical capabilities necessary to achieve our long-term business goals and drive cultural transformation. This position requires a hands-on leader who can balance strategic direction with day-to-day team member development, coaching and support, acting as a trusted advisor to leaders and employees alike and will report to the GVP of Global Talent Enablement.
Job Responsibility:
Define the Leadership Architecture: Design, implement, and govern a globally consistent Leadership Competency Framework that defines expected behaviors, skills, and mindsets for all management levels (Manager to Executive)
Flagship Program Ownership: Own the strategy, curriculum design, and delivery model for the company's most critical leadership programs, including the High-Potential (HiPo) identification process and Executive Readiness curriculum
Cultural Integration: Partner with the P&C team as a whole to embed inclusive leadership practices, cross-cultural competence, and global mindset development into all learning initiatives
Vendor Management: Select, manage, and hold accountable external vendors (e.g., executive coaches, academic institutions, consultants) to deliver world-class content that is scalable and impactful across different regions
Succession Planning Alignment: Closely partner with HR Business Partners and Senior Leadership to align development programs directly with the strategic workforce plan and succession gaps for critical roles
Executive Coaching Strategy: Develop and manage the firm-wide policy and pool of external and internal executive coaches, ensuring alignment of coaching goals with strategic performance objectives
Global Scalability: Design development initiatives that can be deployed effectively and equitably across diverse global regions, leveraging a blended learning model (virtual, in-person, micro-learning)
Content Innovation: Drive the adoption of modern learning technologies including AI-enabled coaching, personalized learning journeys, augmented reality training) to enhance engagement and effectiveness
Impact Measurement (ROI): Establish rigorous metrics (KPIs) and evaluation methodologies (e.g., Kirkpatrick Levels 3 & 4) to demonstrate the measurable impact and Return on Investment (ROI) of all leadership development programs
Talent Analytics: Utilize data from performance reviews, 360° feedback, engagement surveys, and attrition to proactively diagnose organizational capability gaps and inform future development strategy
Requirements:
Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field
Master's degree in Organizational Development or MBA strongly preferred
10+ years of progressive experience in Talent Management, Learning & Development (L&D), or Organizational Development
At least 5 years leading a global function or large team
Deep, demonstrable expertise in the design, implementation, and evaluation of senior-level Leadership Development and High-Potential programs in a complex, matrixed, and global organization
Strong business and financial acumen with the proven ability to translate business strategy into actionable talent development initiatives
Exceptional communication, influencing, and stakeholder management skills, with proven success presenting to and advising executive leadership
Excellent interpersonal and communication skills with the ability to influence and build strong relationships at all levels
Ability to work independently while collaborating with global P&C colleagues
Strong organizational and project management skills, with the ability to manage multiple priorities
Culturally sensitive and experienced in working across diverse, multinational environments
Fluency in English required
Certification in a recognized coaching methodology (e.g., ICF, Marshall Goldsmith)
Proficiency with Talent Management platforms (e.g., Workday, SuccessFactors) and Learning Management Systems (LMS)
Certification or deep experience with major competency/assessment tools (e.g., Korn Ferry, Hogan, MBTI)
As well as Leadership tools such as Covey and Lecioni
Experience with automation and/or AI tools such as chatGPT, Gemini, etc