Director, Learning & Development (Delivery and Operations) Job at Mastercard (Bogotá D.C.)

Vice President of Enterprise Operations

Rackspace is seeking a Vice President of Enterprise Operations, you’ll lead the ...

Location

United States

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Bachelor's degree required, advanced degree preferred
15+ years of experience in enterprise operations, customer delivery, or program management, with at least 5 years in a senior leadership role
Experience with cloud technology companies with enterprise-level clients
Familiarity with customer success, technical delivery, and post-sales operations
Background in deploying AI/ML technologies for operational use cases
Excellent management skills with in-depth knowledge of organization's development design procedures and objectives
Ability to develop a vision and guide leadership through the change and implementation process
Ability to leverage resources to meet goals and objectives efficiently and effectively
Ability to adapt and lead through change
Proven track record of scaling enterprise operations in a technology or services environment

Job Responsibility

Have full leadership responsibility for a company-wide support function, non-core business unit or a region
Develop strategic plans for own organizational entity
Oversee how we scale enterprise engagements, ensure operational excellence in delivery, and leverage AI-driven tools and processes to improve outcomes
Act as a bridge between enterprise clients, internal delivery teams, and executive leadership to ensure we deliver predictable, high-quality results that drive growth and customer satisfaction
Supervise directors and/or senior managers who have overall responsibility for the operation of their areas
Accountable for the financial performance of a support function, non-core business unit or region
Influence the allocation of resources across multiple divisions, regions or sub-functions
Establish goals and objectives ensuring alignment with business units and corporate strategic plans
Evaluate key business and organizational challenges
direct the development of new or innovative solutions

Fulltime

Learning & Development Operations Manager, Field Programs

The Operations Manager, Field Programs is responsible for operational execution ...

Location

United States , Philadelphia

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Five or more years of professional experience in project management, operations, or program coordination
experience in learning and development or HR operations preferred
Demonstrated ability to manage complex projects with multiple stakeholders and competing priorities
Strong organizational skills with exceptional attention to detail and ability to maintain quality under tight deadlines
Ability to influence without formal authority within peer group and with key stakeholders
Experience with data management and reporting, ability to translate data into actionable insights
Proficiency with project management tools and Microsoft Office Suite (Excel, PowerPoint, Project)
Excellent written and verbal communication skills
ability to communicate effectively with diverse audiences
Demonstrated problem-solving skills using analytics, judgment, and interpretation based on available information

Job Responsibility

Lead operational execution of FLP, ALP, and SLP programs including project planning, timeline management, and cross-functional coordination
Serve as project management owner across all field programs
develop project plans, track milestones, manage dependencies, and ensure on-time delivery
Drive process optimization and standardization across field programs to support scalability and global expansion
Manage data collection for field programs including survey results, registration and completion rates, NPS scores, and program metrics
Partner with the Specialist, Learning and Development on logistics execution and provide operational direction and support
Provide strategic support to the Director on special projects, cross-program initiatives, and stakeholder communications
Partner with LMS team on data integration, reporting, and system optimization for field programs
Support global expansion efforts by documenting processes, creating scalable templates, and building operational infrastructure
Support budget tracking and expense management for field programs including chargebacks and financial reporting

Fulltime

Director of Learning and Development

The Director of Learning and Development is a strategic leader responsible for d...

Location

United States , Mettawa

Salary:

115700.00 - 185900.00 USD / Year

Herbruck Poultry Ranch

Expiration Date

Until further notice

Requirements

Bachelor’s degree in HR, Education, Organizational Development, or related field. Master’s degree or certifications preferred
8-12 years in HR or L&D, with 5+ years in learning program design and delivery in global, matrixed organizations
Proven track record developing and delivering technical and operational training, including business system training like Brunswick Blueprint, preferably in manufacturing sectors
Experience managing L&D tech stacks and vendor relationships for training content and platforms
Strategic learning design and curriculum development expertise
Technical proficiency with LMS, e-learning platforms, and training tools, including oversight of administrator networks
Strong facilitation and training delivery skills for internal and external sessions
Expertise in building L&D infrastructure, managing learning administrators, and promoting employee-driven learning cultures using contemporary approaches like adaptive learning and microlearning
Proven ability to lead through influence in matrixed organizations, guiding distributed stakeholders like learning administrators and workstream leaders to align training initiatives
Project management for large-scale training rollouts

Job Responsibility

Partner with functional SMEs and local administrators, to design and oversee comprehensive learning paths for technical, professional, and compliance training, ensuring alignment with Brunswick’s operational and strategic goals
Develop scalable training content, including e-learning modules, workshops, and hands-on sessions, tailored to diverse employee levels across Brunswick’s global operations
Oversee internal and external facilitation of training sessions, ensuring effective delivery
In collaboration with local administrators and core Blueprint workstreams, drive consistency and best practices in training facilitation across internal and external facilitators to improve quality and throughput
Foster a culture of continuous skill development, motivating employees to prioritize upskilling through engagement campaigns, incentives, and alignment with career goals, enhancing workforce agility and innovation
Own the strategic design, delivery, and evaluation of Brunswick Blueprint training programs, collaborating with workstream leaders who develop training content to ensure adoption of business system processes by employees across divisions, driving manufacturing, product innovation, and operational excellence
Partner with workstream teams to align Blueprint training with implementation timelines, ensuring employees are equipped to execute Brunswick’s business system effectively
Oversee design of targeted Blueprint training modules to address specific business system components, fostering consistent adoption across divisions
Manage learning management systems (LMS), e-learning platforms, and other training technologies to deliver efficient, accessible, and scalable learning solutions
Oversee a network of internal learning administrators to manage content, user access, and reporting, ensuring seamless delivery of learning solutions

What we offer

medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), wellbeing program, product purchase discounts
annual discretionary bonus

Fulltime

National Director of Sales Training & Performance Enablement

Reporting to the Vice President of Learning and Development, with matrix reporti...

Location

United States , Bonita Springs

Salary:

125000.00 - 140000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

5+ or more years of sales and sales leadership required
3+ or more years of sales training experience in multi-states in a matrix environment
Bachelor’s degree preferred. Equivalent Sales experience is acceptable
Ability to communicate effectively speaking the primary language of the residents
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
Proficiency in computer skills, Microsoft Office and ability to learn new applications
Knowledge of learning content development and delivery methodologies and their application to drive performance

Job Responsibility

Partner with Learning & Development and Sales leadership to support the strategy, execution, administration, and evaluation of enterprise-wide sales training programs
Collaborate with leaders to leverage a variety of learning modalities to onboard new sales team members, deliver ongoing sales skills development, and support performance improvement for underperforming team members
Support and help advance sales performance enablement initiatives, including the assessment of sales competencies, selling models, and skill development for both sales professionals and leaders
Contribute to ongoing training needs assessments and help drive the design, development, delivery, and evaluation of learning solutions that improve performance outcomes
Be accountable for the evaluation, design, development, sourcing, delivery/implementation, and continuous improvement of enterprise sales training
Support coaching of sales team members to drive individual and team success
Support onboarding and training of new community sales team members
Work closely with instructional design team to ensure training programs meet intended learning objectives and contribute to successful sales team outcomes
Execute on the delivery of training programs through various channels, including instructor-led sessions, virtual classrooms, webinars, and self-paced online modules
Deliver virtual and in-person training programs leveraging proven learning development and delivery standards

Fulltime

Director, Operations Learning Enablement

The College Board is seeking a Director of Operations Learning Enablement to lea...

Location

United States of America , New York

Salary:

80000.00 - 135000.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

5+ years of experience in learning operations, process management, program enablement, or project management within a matrixed organization
Strong track record in building scalable governance frameworks and optimizing learning or knowledge systems (preferably LMS platforms like LearnUpon)
Demonstrated ability to collaborate with cross-functional teams and translate business processes into actionable workflows and enablement plans
Proficiency in tools such as Confluence, JIRA, Articulate 360, and project management systems (e.g., Asana, Smartsheet, or MS Project)
Knowledgeable in content authoring tools with AI integrations and review processes
Excellent written and verbal communication, stakeholder facilitation, and change management methodology and skills
Strategic thinker with the ability to balance big-picture planning with tactical execution
Proven ability to build relationships and influence others to action
The ability to travel 4-6 times a year to College Board offices or on behalf of College Board business
Authorization to work in the United States

Job Responsibility

Learning Process Enablement & Optimization (40%): Analyze end-to-end learning delivery processes and identify opportunities to standardize workflows, prioritize processes, and increase efficiency
Develop process documentation, SOPs, and enablement toolkits that standardize how content is developed, approved, and deployed across teams
Lead initiatives to improve the usability, accessibility, and performance of learning experiences delivered via LMS and related systems
Collaborate with Operations, Product and Program partners to convert complex processes into learner-ready assets and workflows aligned to organizational goals
Governance and Standards Stewardship (30%): Lead the design, implementation and oversight of learning content and systems governance policies including content lifecycle, training repository updates, and content revision SOPs
Establish intake and prioritization processes for learning-related requests ensuring clear alignment with enterprise and learning goals
Serve as a liaison to Operations, Product and Program teams to ensure processes remain smooth, systems are nimble and efficient with governance structures established by the Ops L&D and Knowledge Management teams
Monitor and report on training creation, engagement, and user feedback to establish impact measurements for ongoing metrics and to inform strategic updates
Learning Lifecycle Management (30%): Oversee the planning, execution, and evaluation of cross-functional learning enablement projects from intake to post-launch
Develop and maintain project plans, timelines, and risk mitigation strategies for enablement initiatives and process enhancements

Fulltime

HR Business Partner- Global Energy Americas

The HR Business Partner (HRBP)/Manager is responsible for the delivery of the pe...

Location

United States , Broussard

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Experience in business-focused HR roles within a dynamic organization
5+ years’ experience at HR Advisor level
Experience of managing change, including working cooperatively in business partnership
Knowledge of people practices and applicable legislative frameworks
Experience of dealing with industrial and employee relations issues
A true HR generalist with experience of Talent and Succession Management, Talent Acquisition, Reward, Learning & Development, Employment Law and Employee Relations, Policy and HR Shared Services, and where applicable industrial relations
Supporting leadership teams in developing people capability
Have a creative, forward thinking, human centric approach to HR
Experience of working with Trade Unions under collective bargaining agreements
Marine experience preferred but not essential

Job Responsibility

Work closely with the Head of HR and Director of Operations to develop and deliver the HR Strategy and Plan for the Americas region
Supporting onshore teams within the regions as required
Create and build open relationships with key stakeholders to encourage open communication and trust
Provide guidance and practical expertise to Director of Operations/Operations Managers
Provide education and coaching on all aspects of people management
Highlight issues with a strategic, legal or employee relations impact to the Head of HR
Support the Head of HR in the collation and analysis of HR information, including the monitoring of HR activity against key performance metrics
Ensure Management are fully supported with issues around organizational change and development, including ensuring ‘due diligence’ and effective communication
Tender support and mobilization of new contracts, working closely with stakeholders and 3rd parties
Representing Aramark at all times, communicate with and build collaborative working relationships with recognized Trade Unions

Fulltime

Senior Director of Corporate IT

Senior Director of Corporate IT (End User Services/AI, Systems Engineering, and ...

Location

United States , San Francisco

Salary:

180000.00 - 304000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

8+ years of experience working in IT operations, overseeing large information technology projects
6+ years of people management experience leading multiple technical teams, distributed across multiple geographies
Proven experience in operating and managing security, automation technology, and automation programs
Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
Experience with agile and scrum methodologies
Bachelor's degree in computer science (or a related field) or equivalent work experience
Experience working within high-growth, cloud-first (AWS), B2B SaaS companies
Excellent leadership, decision-making, and project management skills
Excellent communication and influencing skills
Experience with Okta, Google Workspace, Slack, Jamf, Microsoft 365, Atlassian Cloud, Jira, Oomnitza, automation tools, AWS, and Zoom

Job Responsibility

Provide technology vision and leadership for deploying IT initiatives that improve collaboration, cost-effectiveness, compliance, and security at enterprise scale
Architect and scale IT Operations and Infrastructure to support a growing, hybrid workforce, ensuring high availability and performance of critical systems
Drive the strategy, implementation, and adoption of enterprise employee-facing AI programs and automation, enhancing productivity and user experience across the organization
Partner closely with the CISO organization to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data
Manage vendor relationships and identify opportunities to optimize costs through efficient internal operations, rationalized investments, and business enablement
Consult with senior-level stakeholders across the organization to identify business and technology needs, translating them into actionable IT strategies
Oversee ticket escalation and ensure that service level agreements (SLAs) and defined metrics are consistently met or exceeded
Ensure employees receive professional, efficient, and effective support, with a focus on continuous improvement and user satisfaction
Monitor and optimize the delivery and operation of IT services, proactively identifying and resolving issues to maintain seamless business operations
Provide regular metrics and KPIs across functions to gauge the effectiveness of service delivery and inform strategic decisions

What we offer

Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year

Fulltime

Manager, Learning & Development Operations, Greater China

The Manager, Learning & Development (L&D) Operations drives the deployment and a...

Location

China , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Human Resources, Learning & Development, or a related field
5+ years of experience in project management, change deployment, or L&D roles
Experience managing large-scale learning deployments or regional training programs
Demonstrates strong capabilities in project planning, progress tracking, and proactive risk escalation
Effectively coordinates complex workstreams and ensures alignment across cross‑functional and above‑property stakeholder
Operates with clarity, focus, and adaptability in fast paced, dynamic, and evolving environments
Delivers effective facilitation and presentations, with experience in both in person and virtual training
Communicates clearly and concisely, with the ability to simplify complex information for diverse audiences
Proficient in data analysis, reporting, and LMS tools to support learning delivery and measurement
Fluent in English, Cantonese and Mandarin

Job Responsibility

Orchestrates end‑to‑end learning readiness for cutover stages (Prepare, Ready, Launch, Sustainment, and post T+60), providing timelines, resources, and clear points of contact
Partner with Learning Technology to identify and mitigate risks related to learning assignments
Facilitate workshops, webinars, and office hours to drive readiness and completion of learning-related activities deployment phases
Tracks learner progress and readiness requirements, reporting on milestones to maintain deployment momentum
Participate in relevant Power of M learning meetings and translate key action items into Greater China execution plans
Ensure all activities are sequenced in lockstep with deployment milestones
Identify Greater China–specific learning needs (e.g. content, communications) and develop appropriate solutions
Oversee the integration of Power of M learning content into existing curricula
Engage subject matter experts and continent teams for content and curriculum reviews, including non-systems learning
Collaborate with Business Transformation Office, deployment teams, and End User Councils on learning strategies and change communications

Fulltime

Select Country

Director, Learning & Development (Delivery and Operations)

Job Description

Job Responsibility

Requirements

Looking for more opportunities?