CrawlJobs Logo

Director, IT - Business Relationship Manager, GBS Order-to-Cash

United States, Deerfield Employment contract 184000.00 - 253000.00 USD / Year · Job Posted February 04, 2026
Apply Position
Job Link Share

Job Description

We’re seeking a Director, Business Relationship Manager (BRM) to lead a new end-to-end philosophy starting with Order-to-Cash (O2C) relationship between Global Business Services and Technology—unifying demand into a clear, absorbable program structure for engineering and product teams and positively impacting free cash flow through end-to-end capability outcomes (quote → order → fulfillment → invoice → cash). This leader operates as a program leader, connector, orchestrator, and navigator—the hallmark of a modern BRM—aligning stakeholders on outcomes and ensuring that O2C products, data, and services deliver measurable value.

Job Responsibility

  • Lead Value Realization for O2C
  • Own the O2C value case alongside GBS leaders, Finance, Commercial, Supply Chain, and Engineering
  • Shape, prioritize, and govern demand through a consistent BRM engagement model
  • Architect a Consistent BRM Engagement Model
  • Stand up a “one door” intake and engagement model
  • Facilitate an annual client partnership plan with O2C business owners
  • Drive GPS Cadence and Kaizen
  • Run monthly O2C value reviews
  • Partner with People Leaders to build BRM capability
  • Align End-to-end Capabilities & Tech Stack
  • Orchestrate cross functional delivery across ERP, CRM/CPQ, EDI/Order Capture, Billing/Collections/Credit, Service Management, Integration, Data & Analytics, RPA/Workflow, and Master Data
  • Champion data quality and master data governance
  • Represent Baxter to Stakeholders
  • Serve as the strategic interface between Technology and O2C business partners
  • Engage GBS hubs for global adoption and continuous improvement

Requirements

  • Bachelor's degree in Computer Science, Information Systems or a related field required
  • 10-15+ years of experience in IT with direct experience delivering large scale programs
  • Proven experience as a BRM/strategy interface leader across global, complex organizations
  • Deep understanding of order capture, fulfillment, invoicing, cash application, credit/collections, and disputes
  • Track record establishing portfolio governance and value realization frameworks
  • Comfort across ERP/CRM/EDI/Billing/Service Management/Integration/Data/RPA/MDM
  • Executive presence, crisp storytelling, and a high say/do ratio
  • Experience with Lean/Kaizen and ITIL‑aligned relationship management practices

What we offer

  • Paid Time Off
  • Employee Heath & Well-Being Benefits
  • Continuing Education/ Professional Development
  • Support for Parents
  • Employee Assistance Program
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • educational assistance programs
  • paid holidays
  • paid time off ranging from 20 to 35 days based on length of service
  • family and medical leaves of absence
  • paid parental leave
  • commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • childcare benefits

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Director, IT - Business Relationship Manager, GBS Order-to-Cash

8 matching positions

Director, IT - Business Relationship Manager, GBS Order-to-Cash

We’re seeking a Director, Business Relationship Manager (BRM) to lead a new end-...
Location
Location
United States , Deerfield
Salary
Salary:
184000.00 - 253000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Systems or a related field required
  • 10-15+ years of experience in IT with direct experience delivering large scale programs
  • Proven experience as a BRM/strategy interface leader across global, complex organizations
  • Deep understanding of order capture, fulfillment, invoicing, cash application, credit/collections, and disputes
  • Track record establishing portfolio governance and value realization frameworks
  • Comfort across ERP/CRM/EDI/Billing/Service Management/Integration/Data/RPA/MDM
  • Executive presence, crisp storytelling, and a high say/do ratio
  • Experience with Lean/Kaizen and ITIL‑aligned relationship management practices
Job Responsibility
Job Responsibility
  • Lead Value Realization for O2C
  • Own the O2C value case alongside GBS leaders, Finance, Commercial, Supply Chain, and Engineering
  • Shape, prioritize, and govern demand through a consistent BRM engagement model
  • Architect a Consistent BRM Engagement Model
  • Stand up a “one door” intake and engagement model
  • Facilitate an annual client partnership plan with O2C business owners
  • Drive GPS Cadence and Kaizen
  • Run monthly O2C value reviews
  • Partner with People Leaders to build BRM capability
  • Align End-to-end Capabilities & Tech Stack
What we offer
What we offer
  • Paid Time Off
  • Employee Heath & Well-Being Benefits
  • Continuing Education/ Professional Development
  • Support for Parents
  • Employee Assistance Program
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Fulltime
Read More
Arrow Right

Head of Transformation - Product Management

Lead the Transformation Team's track for a large-scale digital workplace and AI ...
Location
Location
United States , Austin, Texas; Mountain View, California; Warren, Michigan
Salary
Salary:
178800.00 - 322500.00 USD / Year
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12 to 15+ years in enterprise transformation, product leadership, or IT delivery, including large-scale change programs
  • Proven success leading cross-functional teams and managing product managers
  • Experience delivering enterprise SaaS, collaboration, automation, or AI transformations at scale
  • Strong executive presence with senior business leaders and external partners
  • Working knowledge of modern productivity platforms, AI workflow design, and change management
  • Ability to operate effectively in a matrixed organization and make sound tradeoff decisions around constrained resources
Job Responsibility
Job Responsibility
  • Define and run the team operating model
  • Recruit, lead, and develop Transformation Team Leads
  • Own team intake and sequencing within platform readiness windows
  • Co-own the integrated master sequence with the Head of Platform
  • Define business outcomes and success metrics for each team with the relevant business sponsor
  • Drive workflow redesign, process simplification, AI-enabled tooling, and adoption across business functions
  • Enforce architectural compliance by ensuring teams build only on approved platform capabilities
  • Escalate missing capabilities rather than allowing workarounds or shadow solutions
  • Manage engineering demand from a shared engineering organization and resolve allocation issues within agreed governance
  • Escalate cross-track resource conflicts to executive program leadership
What we offer
What we offer
  • Incentive pay program based on company performance, job level, and individual performance
  • medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts
  • company vehicle evaluation program
  • relocation benefits
  • Fulltime
Read More
Arrow Right

Line Sanitor

Position Summary: Generally provides and maintains the plant and other areas in ...
Location
Location
United States , Oakland
Salary
Salary:
Not provided
ajinomotofoods.com Logo
Ajinomoto Foods North America, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Be able to work in a fast-paced environment
  • Reliable and self-driven
  • Good communication skills
  • Prefer High School Diploma/GED
  • Experience in a food manufacturing plant is preferred
Job Responsibility
Job Responsibility
  • General clean up of assigned lines
  • General and specific cleaning, inspecting, and sanitizing of facility
  • Washing and sanitizing equipment
  • Responsible for proper inventory of needed cleaning supplies and equipment
  • Weighing and disposing of food waste and trash
  • Demonstrate consistent respectful communication with all team members
  • Communicate any production issues to team members, demonstrating understanding of Good Manufacturing Practices (GMP) and Good Sanitation Practices (GSP)
  • Participate in break rotations, write legibly, and collaborate effectively with team members
  • Inspect products to ensure compliance with quality standards specified by QC, disposing of non-compliant products and communicating with leadership as needed
  • Adhere to company standards and safety regulations
  • Fulltime
Read More
Arrow Right

Finance Manager, Financial Accounting and Controls

Reporting to the Head of Finance, the Finance Manager, Technical Accounting & Co...
Location
Location
United Kingdom , Nottingham
Salary
Salary:
Not provided
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualified accountant (ACA/ACCA)
  • Up-to-date technical accounting knowledge with a solid understanding IFRS
  • Experience with business and financial risks and internal controls
  • You can explain technical accounting and financial controls concepts to a variety of finance and non-finance stakeholders
  • Stakeholder management skills
  • You are a team player with a drive to support and up-skill colleagues in their area of expertise
  • A strong drive for self-development, remaining up to date on any accounting and compliance changes
Job Responsibility
Job Responsibility
  • Technical Accounting & Compliance: Provide expert guidance on complex technical accounting matters (IFRS/UK GAAP) and supporting the business with technical accounting aspects relating to investment decisions
  • Support with the preparation and review of supporting technical papers for all partners
  • Ensure compliance with all statutory and regulatory reporting standards
  • Oversight of Policies, Procedures & Governance: Support with the development, implementation, and monitoring of financial policies, procedures, and robust internal controls across the organisation
  • Liaison with internal and external auditors to drive the timely remediation of any control weaknesses
  • Month-End Reporting: Support the Group Reporting team with the streamlining of month-end reporting controls
  • Conduct reviews across all entities, with specific ownership and oversight over the No.7 Beauty Company Group entities
  • Financial and Statutory Reporting: Provide support and leadership around the production of accurate and timely financial statements and statutory accounts, including support with statutory accounts and audit training for colleagues
  • Development and mentoring: Responsible for the mentoring and development of the Assistant Finance Manager along with the opportunity to be involved in other Finance initiatives
What we offer
What we offer
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Fulltime
Read More
Arrow Right

Senior Data Engineer

This role is categorized as hybrid. This means the successful candidate is expec...
Location
Location
United States , Austin, Texas; Warren, Michigan
Salary
Salary:
138700.00 - 175450.00 USD / Year
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Software Engineering, or related field, or equivalent experience
  • 5+ years of relevant full-time experience
  • or equivalent knowledge
  • Strong experience in data engineering, including pipeline development, data modeling, data integration, and production support for enterprise data platforms
  • Data engineering experience, including Python or Scala, SQL, and relational/non-relational data storage (ETL frameworks, big data processing, NoSQL)
  • Experience with cloud platforms – Azure preferred
  • AWS or GCP also considered
  • Proficiency with SQL, key-value datastores, and document stores
  • Design, build, and optimize scalable batch and streaming data pipelines using Databricks (Apache Spark, Delta Lake) to support Medallion Architecture
  • Experience with modern cloud data platforms, distributed processing, and production-grade data pipelines
Job Responsibility
Job Responsibility
  • Design, build, and productionize reliable, scalable, and secure data pipelines and data products in Azure Databricks that support AI, analytics, and operational use cases
  • Lead the transformation of raw data from multiple source systems into trusted, well-structured datasets suitable for downstream analytics, model development, and AI enablement
  • Drive improvements in internal processes, delivery patterns, and technical solutions that support broader functional strategy and increase team efficiency
  • Solve complex and non-standard data engineering problems using advanced analytical and problem-solving techniques, with strong ownership and sound technical judgment
  • Partner closely with data scientists, analysts, software engineers, product stakeholders, and business teams to ensure data is accessible, trustworthy, and aligned to business outcomes
  • Support AI and data science use cases by enabling high-quality feature-ready data, experimentation workflows, and scalable patterns for model development and deployment
  • Contribute to technical direction within the team, influence key engineering decisions in their area, and act as a go-to resource for peers and less experienced engineers
  • Mentor team members through technical guidance, knowledge sharing, and strong engineering practices consistent with Level 7 expectations
What we offer
What we offer
  • Relocation benefits
  • medical
  • dental
  • vision
  • Health Savings Account
  • Flexible Spending Accounts
  • retirement savings plan
  • sickness and accident benefits
  • life insurance
  • paid vacation & holidays
  • Fulltime
Read More
Arrow Right

Colleague Wellbeing Manager

Are you passionate about enhancing colleague wellbeing and making a real differe...
Location
Location
United Kingdom , Nottingham
Salary
Salary:
Not provided
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in stakeholder and account management for occupational health and EAP providers
  • A track record of delivering wellbeing programme plans across a large workforce
  • Strong collaborative working skills across complex organisations
  • A flexible, solutions-focused approach with the ability to manage budgets effectively
Job Responsibility
Job Responsibility
  • Manage our outsourced occupational health service and Employee Assistance Programme (EAP) across the UK and Ireland, ensuring a high-quality, compliant, and colleague-focused experience
  • Collaborate with senior stakeholders to inform and evolve our wellbeing strategy, driving engagement, productivity, and organisational resilience
  • Build strong relationships with healthcare professionals and subject matter experts to ensure our wellbeing agenda is robust and effective
  • Deliver actionable health and wellbeing insights to drive organisational impact and design engaging communications that resonate with our colleagues
  • Partner with key business areas to identify opportunities for efficiency and shared service delivery
What we offer
What we offer
  • Boots Retirement Savings Plan (up to 6% company contribution)
  • Generous employee discounts for you and a family member
  • Enhanced maternity/paternity/adoption leave pay
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more
  • Fulltime
Read More
Arrow Right

Ansible Automation and Platform Engineer

The Ansible Automation & Platform Engineer is a strategic member of the organiza...
Location
Location
United States , Austin; Mountain View; Warren
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-7+ years in DevOps, SRE, Platform Engineering, or Infrastructure Engineering
  • Expert-level proficiency with Ansible (playbooks, roles, collections, Jinja2, modules)
  • Hands-on experience designing and operating Ansible Automation Platform (AAP)
  • Strong experience with Terraform, Chef, or other IaC tools
  • Deep Linux engineering background and configuration management expertise
  • Experience integrating automation with ServiceNow (CMDB, ITSM, workflows)
  • Strong scripting skills (Python, Bash, PowerShell)
  • Experience with AWS/Azure/GCP automation
  • Familiarity with Kubernetes, containerization, and orchestration
Job Responsibility
Job Responsibility
  • Design, implement, and operate the Ansible Automation Platform (AAP) including controller, execution environments, mesh architecture, and collections strategy
  • Define and maintain the Ansible Platform roadmap, including feature evolution, lifecycle management, scalability planning, and enterprise adoption milestones
  • Establish platform governance: coding standards, role/playbook patterns, collections, testing frameworks, and security guardrails
  • Build and maintain Execution Environments (EEs) optimized for performance, security, and dependency management
  • Lead platform upgrades, migrations, and cross-environment standardization
  • Design enterprise-grade Ansible automation frameworks with reusable roles, collections, and modular playbooks
  • Build automation for provisioning, configuration management, patching, compliance, and cloud infrastructure
  • Integrate Ansible with Terraform, CI/CD pipelines, GitOps workflows, and event-driven automation systems
  • Implement self-service automation capabilities for developers, operations, and business teams
  • Integrate Agentic AI systems to enhance automation workflows
  • Fulltime
Read More
Arrow Right

Maintenance Electrician

We are looking for a Limited Maintenance Electrician (LME) Mechanic to join our ...
Location
Location
United States , Portland
Salary
Salary:
38.00 - 42.00 USD / Hour
ajinomotofoods.com Logo
Ajinomoto Foods North America, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualified applicants MUST have a Limited Maintenance Electrician (LME) license or be a journeyman electrician.
  • Must be able to successfully pass exam if not currently licensed in Oregon. Must be able to pass within 90 days of date of hire.
  • High school diploma or GED required
  • 6+ months of manufacturing maintenance experience required
  • 1+ year of maintenance experience required
  • Must be able to read and comprehends basic blue-prints and mechanical drawings
  • Must be able to read and understands test meters
  • Must possess basic understanding of maintenance and installation of facility plumbing system, boilers, air compressors and hydraulic system
  • Basic knowledge of basic math skills is required
  • Ability to read, write, and communicate effectively
Job Responsibility
Job Responsibility
  • Ability to read and update schematics/diagrams, as well as follow electrical preventative maintenance programs
  • Maintain and repair automated equipment (packaging machinery), hydraulic equipment, compressor and refrigeration units, freezer doors, scale, electronic boards, AC/DC drives, PLC, electric hoists, pumps, microwave equipment, and all food processing equipment within our facility.
  • Ability to be assigned projects, scope the work, order the materials, complete the job on time and on budget, and passing electrical inspection.
  • Troubleshoot and repair both mechanical and electrical issues.
  • Maintain lighting inside and outside of plant.
  • Responsible for ensuring equipment is ready for production start-up.
  • Responsible for repairs on worn out or damaged equipment.
  • Perform needed equipment modification and fabrication.
  • Assist production, sanitation, and other support groups when needed.
  • Demonstrate good working knowledge of Good Manufacturing Practices (GMP) and Good Sanitation Practices (GSP).
What we offer
What we offer
  • Medical, Dental, Vision insurance on DAY ONE
  • Company paid STD, LTD, and Life Insurance on DAY ONE
  • 80 hours of vacation and 40 hours of sick time per fiscal year
  • 401(k) Retirement Savings plan that includes company's matching contributions up to 4.5%
  • Wellness reimbursement towards gym membership and/or exercise equipment
  • Referral bonuses totaling $750 when an employee refers someone to work with our company
  • Quarterly sales of product to employees
  • Fulltime
Read More
Arrow Right